The Haven & The Laurels in the Village at Carolina Place
Assisted Living & Memory Care · North Carolina, NC

The Haven & The Laurels in the Village at Carolina Place

Assisted Living & Memory Care · North Carolina, NC

Overview of The Haven & the Laurels in the Village at Carolina Place

Situated in a peaceful Pineville, NC neighborhood, The Haven & The Laurels at Carolina Place offers stress-free senior living designed to feel like home. Residents enjoy a relaxed pace with beautiful gardens, rocking chairs on the porch, and even ice cream parlor treats. Social events and activities like happy hour gatherings and musical performances create a vibrant and connected atmosphere.

This Five Star senior living community goes beyond relaxation. The Haven & The Laurels provides comprehensive support, including 24/7 trained caregivers, housekeeping, laundry services, and transportation. Residents can personalize their experience with social activities, fitness classes, and delicious chef-prepared meals. Medical resources and care services are also readily available, ensuring a safe and secure environment.

 

(704) 540-8007
Bed community size
104-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 13 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

License Details

StatusActive
CountyMecklenburg
License NumberHAL-060-164

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactTara Benson, Administrator

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / Suite / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 2-story

Dining services icon
Dining services icon

Dining Services

Beauty services icon
Beauty services icon

Beauty Services

Transportation services icon
Transportation services icon

Transportation Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Recreational activities icon
Recreational activities icon

Recreational Activities

Exercise program icon
Exercise program icon

Exercise Programs

Types of Care at The Haven & The Laurels in the Village at Carolina Place

Assisted Living Memory Care

Contact The Haven & The Laurels in the Village at Carolina Place

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Division Of Health Service Rating
4/4

North Carolina average: 3 stars

Scores

DHSR Score
103.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

Since 2014 · 12 years of data 42 deficiencies 20 inspections 0 penalties 15 inspections with deficiencies

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2014 vs. North Carolina state average
Overall vs. NC average 0 Worse No metrics in this bucket. 6 Better Metrics better than North Carolina average:
• Total deficiencies (9% below)
• Deficiencies per year (8% below)
• Deficiencies per inspection (5% below)
• Total inspections (5% below)
• Inspections with deficiencies (21% below)
• Inspection deficiency rate (17% below)
Latest Inspection February 13, 2024 Follow Up

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

MetricThis FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 4246 This facility has 9% fewer total deficiencies than a typical North Carolina assisted living residence (42 vs. NC avg 46).↓ 9% better
Deficiencies per year Info Average deficiencies per year since 2014. 3.53.8 This facility has 8% fewer deficiencies per year than a typical North Carolina assisted living residence (3.5 vs. NC avg 3.8).↓ 8% better
Deficiencies per inspection Info Average deficiencies per inspection. 2.12.2 This facility has 5% fewer deficiencies per inspection than a typical North Carolina assisted living residence (2.1 vs. NC avg 2.2).↓ 5% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

MetricThis FacilityNC Averagevs. NC Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 2021 This facility has 5% fewer total inspections than a typical North Carolina assisted living residence (20 vs. NC avg 21).↓ 5% better
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 1519 This facility has 21% fewer inspections with deficiencies than a typical North Carolina assisted living residence (15 vs. NC avg 19).↓ 21% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 75%90% This facility has 15 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (75% vs. NC avg 90%).↓ 15% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on February 13, 2024, found that previously identified deficiencies had been corrected and no further action was needed. Earlier inspections showed a pattern of deficiencies primarily related to physical plant maintenance, fire safety, and medication management. Prior reports cited issues such as unsecured oxygen cylinders, malfunctioning fire doors, missing ground fault circuit interrupter receptacles, and medication administration errors. Complaint investigations were not noted in the available reports. The trend suggests improvement over time, with the latest follow-up confirming that earlier concerns have been addressed.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Living Spaces & Floor Plans for The Haven & The Laurels in the Village at Carolina Place

Haven Laurels Carolina Mc Companion Suite
Haven Laurels Carolina Mc Private Suite
Haven Laurels Carolina Al Mc 2Br
Haven Laurels Carolina Al Mc 1Br
Haven Laurels Carolina Mc Alcove
Haven Laurels Carolina Mc Studio

Financial Assistance for
Assisted Living in North Carolina

The Haven & The Laurels in the Village at Carolina Place is located in Pineville, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.

Get Financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled
General North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NC

High demand; waitlists common in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General North Carolina resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NC

Limited slots; rural/urban balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+
General NC resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NC

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+
General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
NC

Family can be aides; varies by county funding.

Benefits
Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled
General NC resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NC

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NC resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NC

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized
General NC resident, homeowner, low-income.
Income Limits (2025) ~$30,258/year 50% AMI, varies by county
Asset Limits Not strictly assessed; home value considered.
NC

Forgivable at $2,000/year; statewide via local partners.

Benefits
Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)
General NC resident, in licensed adult care home, low-income.
Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.
Asset Limits $2,000 individual
NC

Covers assisted living; counties supplement state funds.

Benefits
Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Places of interest near The Haven & The Laurels in the Village at Carolina Place

Address 2.2 miles from city center Info Estimated distance in miles from Pineville's city center to The Haven & The Laurels in the Village at Carolina Place's address, calculated via Google Maps. — 2.05 miles to nearest hospital (Atrium Health Pineville)

Calculate Travel Distance to The Haven & The Laurels in the Village at Carolina Place

Add your location

Address

More homes from the same operator

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Frequently Asked Questions about The Haven & The Laurels in the Village at Carolina Place

What neighborhood is The Haven & The Laurels in the Village at Carolina Place in?

The Haven & The Laurels in the Village at Carolina Place is in the Carolina Village neighborhood of Pineville.

Is The Haven & The Laurels in the Village at Carolina Place in a walkable area?

The Haven & The Laurels in the Village at Carolina Place has a walk score of 13. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of The Haven & The Laurels in the Village at Carolina Place?

According to NC state health department records, The Haven & The Laurels in the Village at Carolina Place's license number is HAL-060-164.

How many beds does The Haven & The Laurels in the Village at Carolina Place have?

The Haven & The Laurels in the Village at Carolina Place has 104 beds.

What is the address of The Haven & The Laurels in the Village at Carolina Place?

The Haven & The Laurels in the Village at Carolina Place is located at 13180 Dorman Rd, Pineville, NC 28134, United States.

What is the phone number of The Haven & The Laurels in the Village at Carolina Place?

(704) 540-8007 will put you in contact with the team at The Haven & The Laurels in the Village at Carolina Place.

What county is The Haven & The Laurels in the Village at Carolina Place located in?

The Haven & The Laurels in the Village at Carolina Place is in Mecklenburg County.

Explore Open Rooms
1 Contact details
2 What type of senior care service are you looking for?
3 What budget do you have in mind for senior care?
4 How soon do you need to find care?
5 Additional details

Thank you for your interest!

Our team will be in touch shortly to help with next steps.