Page 50 of Best Nursing Homes in New York State

Why trust this guide? Our editorial team analyzed 521 nursing homes in NY using CMS data, inspection records, complaints, amenities, and facility-level details. How we rank nursing homes in NY
Reviewed by
Last updated
We analyzed These are the facilities in New York State our team has analyzed — not a count of every nursing home provider in New York State.
521 homes
Other senior care options in New York:

Video Tour: Top-rated Nursing Homes facilities in New York State.

Watch this Video to see New York State's Top-rated Senior Communities

Compare Nursing Homes around New York State

Info below is compiled from CMS reports & the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The New York average is: 55.5% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Ontario Center ★ ☆ ☆ ☆ ☆
NH
Canandaigua
98? 96.4% +5%3.31 ★ ☆ ☆ ☆ ☆ ★ ☆ ☆ ☆ ☆ ★ ★ ☆ ☆ ☆ -31%-8%$117.9k415.9395--Ontario Operations Associates, LLC (For Profit)$12.1MFiscal year ending 12/2023$4.1MFiscal year ending 12/202333.6%Fiscal year ending 12/2023335564
Baptist Health Nursing and Rehabilitation Center ★ ☆ ☆ ☆ ☆
NH
Scotia
262? 71.4% -22%3.13 ★ ☆ ☆ ☆ ☆ ★ ☆ ☆ ☆ ☆ ★ ★ ☆ ☆ ☆ -39%-12%$0275.41187--Baptist Health Nursing And Rehabilitation Center, Inc (Not For Profit)$18.8MFiscal year ending 12/2023$11.5MFiscal year ending 12/202361.2%Fiscal year ending 12/2023335612
Chestnut Park Rehabilitation and Nursing Center ★ ☆ ☆ ☆ ☆
NH
MC
Oneonta
80? 91.9% 0%3.33 ★ ☆ ☆ ☆ ☆ ★ ★ ☆ ☆ ☆ ★ ☆ ☆ ☆ ☆ +19%-7%$0274.5374--Ornc, LLC (For Profit)$10.0MFiscal year ending 12/2023$4.9MFiscal year ending 12/202349.6%Fiscal year ending 12/2023335243
Kirkhaven ★ ☆ ☆ ☆ ☆
NH
MC
Rochester
147? 92.7% +1%- ★ ☆ ☆ ☆ ☆ ★ ☆ ☆ ☆ ☆ ★ ★ ★ ☆ ☆ -45%-$8.3k305.01136--Genesee Valley Presbyterian Nursing Center (Not For Profit)$13.7MFiscal year ending 12/2023$8.5MFiscal year ending 12/202362%Fiscal year ending 12/2023335668
Van Duyn Center for Rehabilitation and Nursing-
NH
SNF
Syracuse (West Seneca Turnpike)
513
Facility 513
NY AVG 185
Rank #9 / 422
C-
69.8%
Facility 69.8%
NY AVG 91.6%
Rank #361 / 378
-24%
4.96
Facility 4.96
NY AVG 3.58
Rank #18 / 395
----49%+39%
$783.3k
Facility $783.3k
NY AVG $77.8k
Rank #397 / 397
87
Facility 87
NY AVG 20.3
Rank #397 / 397
7.9
Facility 7.9
NY AVG 4.8
Rank #363 / 397
16358A+
8
Facility 8
NY AVG 64
Rank #427 / 450
Vdrnc, LLC (For Profit)
$40.8MFiscal year ending 12/2023
Facility $40.8MFiscal year ending 12/2023
NY AVG $28.8M
Rank #79 / 382
$21.6MFiscal year ending 12/2023
Facility $21.6MFiscal year ending 12/2023
NY AVG $15.0M
Rank #63 / 382
52.9%Fiscal year ending 12/2023
Facility 52.9%Fiscal year ending 12/2023
NY AVG 55.5%
Rank #175 / 381
335184
Grand Manor Nursing & Rehabilitation Center-
NH
SNF
Bronx (Clason Point)
240
Facility 240
NY AVG 185
Rank #95 / 422
F
80.0%
Facility 80.0%
NY AVG 91.6%
Rank #343 / 378
-13%
3.59
Facility 3.59
NY AVG 3.58
Rank #126 / 395
---+58%0%
$563.2k
Facility $563.2k
NY AVG $77.8k
Rank #395 / 397
64
Facility 64
NY AVG 20.3
Rank #393 / 397
7.1
Facility 7.1
NY AVG 4.8
Rank #337 / 397
9192-
74
Facility 74
NY AVG 64
Rank #206 / 450
Grand Manor Health Related Facility Inc (For Profit)
$20.5MFiscal year ending 12/2023
Facility $20.5MFiscal year ending 12/2023
NY AVG $28.8M
Rank #223 / 382
$10.7MFiscal year ending 12/2023
Facility $10.7MFiscal year ending 12/2023
NY AVG $15.0M
Rank #220 / 382
52.3%Fiscal year ending 12/2023
Facility 52.3%Fiscal year ending 12/2023
NY AVG 55.5%
Rank #184 / 381
335744
Elizabeth Seton Children’s Center-
NH
PC
South Yonkers
169
Facility 169
NY AVG 185
Rank #205 / 422
?
100.0%
Facility 100.0%
NY AVG 91.6%
Rank #1 / 378
+9%----------169-
44
Facility 44
NY AVG 64
Rank #335 / 450
Elizabeth Seton Pediatric Center (Not For Profit)---335872

Rank badges are statewide and care-type specific: each nursing home is ranked against every other NY nursing home we track that reports that metric, not just the 521 on this page. See how we rank facilities

Rows per page:
Nursing Home Explorer
1...3940
Overview of Richmond Center

Richmond Center for Rehabilitation and Specialty Healthcare is a nursing home in Staten Island, NY, that specializes in rehabilitation and long-term care. With a compassionate and inclusive environment, the community ensures older adults can feel at home during their stay. Residents also receive exceptional services, including complimentary transportation, well-balanced meals, and wellness services, for a maintenance-free living. Through individualized care plans, the community strives to meet residents’ needs and preferences.

Birthday celebrations, light exercises, and cooking classes help residents continue learning and make friends. State-of-the-art rehabilitation equipment, spacious outdoors, and cozy communal spaces are available for residents’ leisure and wellness. Set near the NYC Harbor Viewpoint, the community guarantees a laid-back retirement. As one of the trusted choices for senior living in New York, this nursing home has exceptional services that aim to help older adults live to their potential in retirement.

Contact Richmond Center

Overview of St Peter‘s Nursing and Rehabilitation Center

St. Peter’s Nursing and Rehabilitation Center is a skilled nursing and rehabilitation facility in Albany, New York, under the Trinity Hill Care Center. The neighborhood scores a 51 for walkability, which means some destinations are reachable on foot without planning around a car. Physician coverage runs nearly seven days a week, a meaningful operational detail for a facility that handles both short-term rehab and long-term nursing care. High-tech cushioned flooring is in place as a fall mitigation measure, and staffing is around the clock.

Physical therapy, occupational therapy, and speech therapy are all available on-site, covering the core rehabilitation disciplines for post-acute patients. Nursing coverage breaks down to 48 minutes of RN time per resident per day, with LPNs and LVNs adding 1 hour and 9 minutes and nurse aides contributing 2 hours and 17 minutes.

Meals are served by wait staff in the Crystal Dining Room, with residents ordering from a menu rather than receiving a fixed plate. Social programming includes coffee groups, bingo, and live entertainment during Happy Hour.

St. Peter’s offers skilled nursing and a full rehabilitation therapy suite in Albany, with near-daily physician coverage and a dining setup that gives residents more control over their meals than most nursing home settings provide.

Contact St Peter‘s Nursing and Rehabilitation Center

Overview of River’s Edge in New York

River’s Edge operates as a continuing care retirement community in the North Riverdale section of the Bronx, New York, serving seniors aged 62 and above. Options span independent living, assisted living, memory care, nursing home care, and skilled nursing. Providing every tier of support on one campus ensures seniors can age in place even as their health requirements shift.

Independent living spaces come in one- and two-bedroom options, making them suitable for individuals or couples. On-site features include an indoor saltwater pool, a fitness studio, and a salon and spa, alongside pet-friendly policies that allow residents to keep their pets.

Spread across 32 acres along the Hudson River, the property offers a private shuttle for transit around the local Riverdale area. A walk score of 48 indicates a car-dependent location, meaning most daily errands outside the grounds will require driving or shuttle service.

Older adults considering the campus can reach out to the administrative office for more information or to set up a tour.

Contact River’s Edge in New York

Overview of Water’s Edge Rehab and Nursing Center at Port Jefferson

Water’s Edge Rehab and Nursing Center is a nursing home in Port Jefferson, NY, offering long-term care and rehabilitation. The community ensures older adults live comfortably, accompanied by a nurturing and welcoming environment. With 24-hour care, daily housekeeping, laundry, and nutritious meals, residents can maintain their independence with ease. Through an immersive and progressive rehabilitation program, the community strives to help residents recover and return to their routines.

Celebrations, crafts, and exercise classes enhance residents’ holistic well-being and encourage them to make friends. Residents can also relax and freely connect with their surroundings, with spacious outdoors and accessible amenities. A stress-free retirement is also guaranteed, as it is conveniently located in the tree-lined neighborhood of Port Jefferson. This nursing home provides high-quality services for older adults’ welfare, making it a good choice for senior living in New York.

Contact Water’s Edge Rehab and Nursing Center at Port Jefferson

Overview of Eddy Cohoes Rehabilitation Center

Located on Village Green Drive, Eddy Cohoes Rehabilitation Center is a nursing home in Cohoes, New York, that provides short-term rehabilitation and long-term care. The community also focuses on providing care for those recovering from illness, injury, or surgery, as well as residents who require ongoing medical support and assistance with activities of daily living.

The community’s staffing structure focuses on providing direct resident support and hands-on care, with an average of 4 hours and 30 minutes of Nurse Aide care per resident. This is also supplemented by approximately 46 minutes of Registered Nurse care and 41 minutes of Licensed Practical Nurse services.
With a Walk Score of 12, the community is set in a car-dependent area where most errands require a vehicle to access. On-site laundry services are also available.

To learn more about Eddy Cohoes Rehabilitation Center’s available rehabilitation and nursing services, and understand its daily environment, families are advised to conduct an in-person tour and meet with the management.

Contact Eddy Cohoes Rehabilitation Center

Overview of Nyack Ridge Rehabilitation & Nursing Center

Nyack Ridge Rehabilitation & Nursing Center is a nursing home in Valley Cottage, NY, offering long-term care, memory care, rehabilitation, and respite care. Dedicated to older adults’ healing, the community features a supportive and familiar setting. With thoughtfully prepared dining options, housekeeping, laundry, and 24-hour care, residents experience a maintenance-free lifestyle. Along with a well-trained care team, customized care plans are also provided to help residents recover and live to their potential.

Sensory stimulation, music therapy, and exercise groups encourage residents to maintain their holistic well-being and live actively. Residents can also focus on their wellness, as well-maintained amenities and spacious common areas are available. Montefiore Nyack Hospital, Valley Cottage Library, and public transportation are located nearby, providing residents with quick access to necessities and leisure. As one of the highly recommended options for senior living in New York, this nursing home ensures older adults can thrive in retirement.

Contact Nyack Ridge Rehabilitation & Nursing Center

Overview of New Carlton Rehabilitation Center

New Carlton Rehabilitation Center is a nursing home and skilled nursing community in Brooklyn, NY. Nursing care is available on site around the clock for residents with ongoing medical needs. The community may be a good fit for someone who needs continuous nursing support in a residential setting.

Contact New Carlton Rehabilitation Center

Overview of Concord Center for Nursing and Rehabilitation

Concord Center for Nursing & Rehabilitation is a compassionate nursing home in Brooklyn, NY, that offers long-term and short-term care. Here, older adults can feel at ease, accompanied by the community’s nurturing environment. Therapy services, complex medical care, and subacute care are also offered to meet residents’ healthcare needs. With its commitment to residents’ welfare, the community promotes unending learning to adapt to the latest developments in healthcare.

Bingo, exercise programs, and a variety of games are curated monthly, encouraging residents to participate and create meaningful moments with peers. Beauty services and arranged transportation are also offered for convenience. Local amenities and parks in Brooklyn also surround the area, ensuring accessibility. This nursing home is a good choice for retirement in New York, as reflected by its high-quality services and extensive amenities.

Contact Concord Center For Nursing And Rehabilitation

Overview of Luxor at Sayville Rehabilitation & Nursing Center

Luxor at Sayville Rehabilitation and Nursing Center is a highly rated nursing home in Sayville, NY, offering long-term care and rehabilitation. Here, older adults can ease their worries, especially with a nurturing and welcoming environment. Daily housekeeping, laundry, dietitian-approved meals, and 24-hour care are among the high-quality services dedicated to helping residents maintain their independence with ease. Personalized care plans tailored to residents’ unique needs and habits are also provided for their recovery and rehabilitation.

Exercise classes, discussion groups, and celebration encourage residents to explore new hobbies and make friends. With state-of-the-art rehabilitation equipment and naturally-lit common areas, residents can rest and move around comfortably. Set near Sunrise Highway in Sayville, near shops and parks, the community guarantees accessibility and convenience. This nursing home is dedicated to helping older adults live to their potential, making it a good option for senior living in New York.

Contact Luxor at Sayville Rehabilitation & Nursing Center

Overview of Kittay Senior Apartments

Kittay Senior Apartments is proud to offer services and amenities designed to welcome both seasoned and new New Yorkers to an active and engaged environment. To meet the needs of their diverse tenants, a range of options are available, from art studios to fitness classes to religious services for various faiths. This community has 295 apartments located on a garden campus, offering autonomy and privacy, along with easy access to healthcare and supportive services when needed.

With dozens of social, recreational, and educational programs on-site, tenants can find ample opportunities to make new friends, develop new interests, and be part of a thriving senior living community that represents the mosaic of New York City.

Contact Kittay Senior Apartments

Ranking Methodology

How we rank these nursing homes

Every nursing home above is evaluated across five weighted categories using CMS data including Care Compare, Payroll-Based Journal, and Medicare Cost Reports. Rank badges compare each home against other nursing homes in the same state — never against assisted living, memory care, or independent living communities.

  • CMS data
  • 5 weighted categories
  • Updated quarterly
Full methodology

Weighting overview

  • 35%
    Care Quality
  • 20%
    Staffing
  • 20%
    Regulatory
  • 20%
    Operational
  • 5%
    Environment
01

Care Quality 35%

The largest single share of every ranking. CMS star ratings and quality measures that reflect actual care delivered to residents.

  • Includes
  • Overall Rating
  • Health Inspection
  • QM Rating
  • Long-Stay QM
  • Short-Stay QM
02

Staffing Adequacy 20%

The strongest predictor of resident outcomes. Volume and stability of nursing care, drawn from CMS Payroll-Based Journal.

  • Includes
  • Nurse Hrs/Res/Day
  • RN vs State
  • Total Nurse Staff Hrs vs State
  • RN Turnover
03

Regulatory & Safety Record 20%

Inspection patterns that star ratings can mask. We weight per-inspection rates more heavily than raw counts.

  • Includes
  • Citations
  • Citations/Inspection
  • Severe Citations
  • Fines
  • Accreditations
04

Operational & Financial Stability 20%

Stable operations and sound finances are leading indicators of consistent care over time.

  • Includes
  • Occupancy vs State
  • Avg Length of Stay
  • Revenue
  • Payroll %
  • Years in Operation
  • Admin Tenure
05

Environment & Accessibility 5%

Context that matters to families but doesn't directly measure clinical care. Weighted lower for nursing homes than for assisted or independent living.

  • Includes
  • Walk Score
  • BBB Rating
No paid rankings Facilities cannot pay to influence placement.
How we're paid: If we help you find a home and you move in, that home may pay us a referral fee. This never affects where they rank or what you pay. Learn more
Submit a correction

Nursing Homes in New York State at a glance

Avg Overall CMS Rating: 3.0/ 5The average Overall CMS Rating for all CMS-certified nursing homes in New York State. Ratings combine health inspections, staffing, and quality measures, with inspections weighted most. Individual facilities can vary widely from this average.
National Average: 3.2/ 5
Avg Staffing Rating: 2.8/ 5The average Staffing Rating across all CMS-certified nursing homes in New York State. Reflects nursing staff hours per resident per day (including RNs), adjusted for residents' care needs. Individual facilities can vary widely from this average.
National Average: 3.4/ 5
Avg Health Insp. Rating: 2.7/ 5The average Health Inspection Rating across all CMS-certified nursing homes in New York State. Based on each facility's recent inspections and complaint investigations, weighing the number, scope, and severity of deficiencies. Individual facilities can vary widely from this average.
National Average: 3.0/ 5
Who we are

Your Senior Care Partner, Every Step of the Way

We help families find affordable senior communities and unlock same day discounts, Medicaid, and Medicare options tailored to your needs.

Contact us Today

Frequently Asked Questions about Nursing Homes in New York State

What's the difference between assisted living and a nursing home in New York State?

Assisted living in New York State is a residential model focused on housing, hospitality, and help with daily activities. Nursing homes (skilled nursing facilities) provide 24/7 medical care from licensed nurses for residents with significant health needs, and are regulated more strictly under both state and federal CMS rules.

Does New York State Medicaid cover nursing home care?

Yes — New York State Medicaid covers nursing home care for residents who meet income, asset, and medical-need eligibility requirements. Most CMS-certified nursing homes accept Medicaid as a primary payer once long-term-care eligibility is established.

What is nursing home care?

Nursing homes (also called skilled nursing facilities) provide 24/7 medical care from licensed nurses, rehabilitation services, and long-term custodial care for residents with significant health or functional needs.

How many nursing homes are listed on this page?

This page features 521 nursing homes in New York State. Use the filters and comparison tools above to compare ratings, amenities, and pricing.

How do I choose the right nursing home in New York State?

Start by matching the level of care offered to the resident's current and anticipated needs, then compare licensing status, staff-to-resident ratios, recent inspection results, and pricing. Tour at least two or three communities in New York State, talk to current residents and families, and confirm what is included in the base rate versus billed as add-on services.

What should I look for when visiting nursing homes in New York State?

Pay attention to staff interactions with residents, cleanliness and odor, food quality at meal times, the activity calendar, and how questions about pricing and care plans are answered. Ask to see the most recent state inspection report, the move-out / level-of-care-change policy, and a sample monthly bill that lists every fee.