Memory Care Home

Brookdale Torbett

Memory Care Home

Brookdale Torbett

221 Torbett St, Richland, WA 99354 View map
Overview of Brookdale Torbett

Located in the heart of Washington’s wine country in the scenic city of Richland, Brookdale Torbett offers exceptional memory care for those with Alzheimer’s disease or other forms of dementia. The community believes that no one should be defined by their symptoms and that maintaining identity and a strong sense of self comes from living a life filled with meaning, purpose, and contributions. Brookdale Torbett provides a safe, secure, and comfortable home-like environment, with trained staff available 24/7 to support residents at every stage of their journey.

The memory care program at Brookdale Torbett aims to open up residents’ worlds with new relationships and activities, helping them live their best lives with a sense of meaning and purpose through consistent care assignments whenever possible. The community offers the Clare Bridge program for mid to late stages of dementia and the Solace program for the advanced stages, providing purposeful programs with compassionate care. Residents can enjoy a range of engaging activities, from exercise classes and art projects to gardening and live music, all designed to help them flourish and live life to the fullest.

(509) 943-5353

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 48

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Washington average
Occupancy rate 93.8%
Residents per day 45
Occupancy rate
93.8%
Residents per day
45
Bed community size
48-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
48 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 76 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate
94%
In line with Washington average
Occupied beds
45 / 48
Average residents 73 per day

License details

Facility type
Boarding Home
Status Operating
Expiration April 30, 2026
County: Benton

Additional licensing details

License number: 2325

Safety & Compliance

Wheelchair Accessible
Secured Perimeter
Emergency Systems: Yes
Safety Features: Emergency Alert System, Keypad Entry in Secured Memory Care Units.

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Farah McCallum

Care Services

Nursing Services
Respite Care
Memory Care
Licensed Nurses/CNAs
24-Hour Staffing

All Levels of Care

Memory Care

Contact Information

Fax: (509) 943-0433

Additional Policies & Features

Housekeeping: Yes
Linen Service: Yes
Utilities Included: Yes

Amenities & Lifestyle

Emergency Alert System
Pet Friendly
Beauty/Barber Shop
Courtyard and Garden
Gardening / Greenhouse
Wi-Fi
Landscaped Grounds
Community Kitchen
Keypad Entry
Piano

Programs & Activities

Activities
With EngagementPlus, you can find experiences that reflect your interests—from hands-on workshops and wellness classes to social gatherings filled with laughter and conversation.
Specific Programs
Memory Care, EngagementPlus, Clare Bridge
Volunteer Programs
Yes
Operating Hours
Mon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT

Pricing & Financial Information

Starting Price$6,740

Dining & Nutrition

Food Description
Dining brings more than nourishment—it creates a sense of comfort, belonging and ease. In Clare Bridge, shared meals help spark connection, encourage conversation and add a gentle rhythm to the day.
Meals Included
Yes
Meals Per Day
3

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: Private Suite / Companion Suite

Building type icon
Building type icon

Building Type: Single-story

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Brookdale Torbett

Memory Care
Contact Brookdale Torbett

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Medicaid Accepted

This facility is certified for eligible Medicaid services.

Payment & Funding Options

Medicaid

Inspection History

In Washington, the Department of Social and Health Services, Residential Care Services conducts unannounced inspections and issues reports on the quality of care in all licensed settings.

14 visits/inspections

6 visits/inspections triggered by complaints

5 other visits

1 life safety inspections

Results

12 with issues

2 without issues

Washington average: 8 complaint visits

Washington average: 9 inspections

Latest inspection

Date:May 6, 2025

28 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Compare Memory Care around Richland

The information below is reported by the Washington Department of Social and Health Services, Residential Care Services.
Callaway Gardens Alzheimer’s Special Care Center
MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Kennewick
56
Yes
A+
21
Private Studio / Shared Studio
Brookdale Torbett
MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Richland
48
Yes
A+
76
Private Suite / Companion Suite

Living Spaces & Floor Plans

Torbett P1
Torbett P2
Floor Plans
Download PDF

Places of interest near Brookdale Torbett

Address 1.0 mile from city center — 0.6 miles to nearest hospital (Kadlec Clinic - Vascular Surgery)

Address 221 Torbett St, Richland, WA 99354

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Guides for Better Senior Living

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Financial Aid for Washington Seniors

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Community Options Program Entry System (COPES)

WA Medicaid COPES

Age 65+ or disabled, Washington resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High demand in urban areas (e.g., Seattle).

Washington Family Caregiver Support Program

WA NFCSP

Caregiver of someone 60+ (or with dementia), Washington resident.

No strict limit; prioritizes low-income.

Not applicable.

High urban demand; rural outreach.

Community First Choice (CFC)

Washington Community First Choice

Age 65+ (or disabled 18+), WA resident, Medicaid-eligible, need help with 2+ ADLs/IADLs.

~$2,829/month; QIT optional.

$2,000 (individual), $3,000 (couple).

Broader than COPES; serves ~20,000; self-directed option.

Older Americans Act (OAA) Services

Washington OAA Services

Age 60+, WA resident; no income/asset limits.

None; donations encouraged.

Not assessed.

13 AAAs; includes Meals on Wheels; rural focus.

Medicare Savings Program (MSP)

Washington Medicare Savings Program

Age 65+ or disabled, WA resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Washington LIHEAP

Age 60+ prioritized, WA resident, low-income household.

~$3,970/month (185% FPL).

Not assessed.

Covers gas, electric, wood; emergency aid available.

Senior Community Service Employment Program (SCSEP)

Washington SCSEP

Age 55+, unemployed, low-income, WA resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Washington VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, WA resident, wartime service, ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth).

High veteran use; supports rural/urban needs.

Senior Citizens Property Tax Exemption

Washington Senior Property Tax Exemption

Age 61+ or disabled retiree, WA resident, homeowner, income-based.

~$45,000-$70,000/year (varies by county, e.g., King: $70,000).

Not assessed; home value cap varies (~$250,000-$400,000).

Saves ~$500-$1,500/year; offered statewide.

Senior Farmers’ Market Nutrition Program (SFMNP)

Washington SFMNP

Age 60+, WA resident, low-income.

~$2,322/month (185% FPL).

Not assessed.

Vouchers (~$80/season); serves ~20,000 via AAAs.

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