Total health inspections
4
Ohio average 6.7
Last Health inspection on Oct 2024
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
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Home Care in Westlake
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Brookdale at Home® Westlake Village
Home Care in Westlake
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Brookdale at Home® Westlake Village
Overview of Brookdale at Home® Westlake Village
Brookdale at Home Westlake Village is an exclusive home care provider that delivers compassionate non-medical care such as personal care, companion care, and respite care in Westlake, OH. Helping residents to age in place comfortably, the home care provider offers various services, such as daily living assistance, housekeeping, transportation assistance, and meal preparation.
Understanding the importance of having an exceptional team in delivering high-quality home care, Brookdale at Home Westlake Village conducts thorough screening and background checks, as well as providing comprehensive onboarding and training to ensure its caregivers are at their best state to provide utmost care. Whether the burdens of ordinary life are starting to wear you down, or you’re starting to have a hard time maintaining your home, Brookdale at Home Westlake Village can provide you with the right care and support to let you live an independent yet well-supported retirement life.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
357
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
79.6%
Residents per day (avg)
53
Occupancy rate
79.6%
Residents per day (avg)
53
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
27% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
73% of new residents, often for short stays.
Typical stay
6 - 7 months
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$13.1M
Operating loss
-$3.8M
Privately-owned community
Operated by a business corporation.
Home revenue
$13.1M
Operating loss
-$3.8M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$9.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.7M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$16.9M
Walk Score: 26 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
License Number1342HHN
Respite Care
Specific ProgramsCompanion Care, Personal Care, Respite Care
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Building Type: 3-story
Fitness and Recreation
Types of Care at Brookdale at Home® Westlake Village
Home Care
Health Inspection History
Inspections
Total health citations
5
Ohio average 30.9
Citations per inspection
1.25
Ohio average 4.59
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
2 of 5 citations resulted from standard inspections; 2 of 5 resulted from complaint investigations; and 1 of 5 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Ohio averageOhio average: 0.3
Serious Health citations
0
0
100% better than Ohio averageOhio average: 0.9
0 critical citations
0 serious citations
5 moderate citations
0 minor citations
Citations history (last 3 years)
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Oct 03, 2024
Issues related to medication management, including how drugs are stored, administered, and monitored.
Oct 03, 2024
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 06, 2023
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 06, 2023
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Oct 06, 2023
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Oct 06, 2023
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Oct 20, 2022
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Oct 20, 2022
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Home Care around Westlake The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
Filter by care type
| Brookdale at Home® Westlake Village |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary. | Westlake (Park Plaza Drive) | 357 | Yes | 26 | - | - |
Places of interest near Brookdale at Home® Westlake Village
1.8 miles from city center
Estimated distance in miles from Westlake's city center to Brookdale at Home® Westlake Village's address, calculated via Google Maps.
— 6.1 miles to nearest hospital (Cleveland Clinic Fairview Hospital)
Calculate Travel Distance to Brookdale at Home® Westlake Village
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
271
Employees
81
Contractors
190
Staff to resident ratio
4.67:1
118% better than Ohio averageOhio average ratio: 2.14:1
Avg staff/day
42
Average shift
7.3 hours
10% worse than Ohio averageOhio average: 8.1 hours
Total staff hours (quarter)
28,071
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
42
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
61
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
127
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
23.1%
6,474 contractor hours this quarter
Certified Nursing Assistant: 90
Licensed Practical Nurse: 48
Registered Nurse: 27
Physical Therapy Assistant: 6
Speech Language Pathologist: 5
Respiratory Therapy Technician: 5
Physical Therapy Aide: 4
Qualified Social Worker: 2
Occupational Therapy Assistant: 2
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 37 | 90 | 127 | 10,460 | 91 | 100% | 7.2 |
| Registered Nurse | 15 | 27 | 42 | 4,113 | 91 | 100% | 7.7 |
| Licensed Practical Nurse | 13 | 48 | 61 | 3,940 | 91 | 100% | 8.5 |
| Speech Language Pathologist | 0 | 5 | 5 | 1,324 | 67 | 74% | 7.1 |
| RN Director of Nursing | 4 | 0 | 4 | 1,254 | 72 | 79% | 7 |
| Respiratory Therapy Technician | 0 | 5 | 5 | 943 | 75 | 82% | 6.4 |
| Other Dietary Services Staff | 2 | 0 | 2 | 833 | 75 | 82% | 7.3 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 705 | 70 | 77% | 6.7 |
| Physical Therapy Aide | 0 | 4 | 4 | 662 | 71 | 78% | 7.1 |
| Physical Therapy Assistant | 0 | 6 | 6 | 599 | 78 | 86% | 6.4 |
| Occupational Therapy Aide | 2 | 0 | 2 | 526 | 64 | 70% | 8 |
| Administrator | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 493 | 62 | 68% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 480 | 61 | 67% | 7.9 |
| Nurse Practitioner | 1 | 0 | 1 | 460 | 61 | 67% | 7.5 |
| Dietitian | 1 | 0 | 1 | 357 | 46 | 51% | 7.8 |
| Qualified Social Worker | 0 | 2 | 2 | 351 | 55 | 60% | 6.1 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 41 | 46 | 51% | 0.9 |
| Medical Director | 0 | 1 | 1 | 28 | 23 | 25% | 1.2 |
127 Certified Nursing Assistant
% of Days
100%
42 Registered Nurse
% of Days
100%
61 Licensed Practical Nurse
% of Days
100%
5 Speech Language Pathologist
% of Days
74%
4 RN Director of Nursing
% of Days
79%
5 Respiratory Therapy Technician
% of Days
82%
2 Other Dietary Services Staff
% of Days
82%
3 Clinical Nurse Specialist
% of Days
77%
4 Physical Therapy Aide
% of Days
78%
6 Physical Therapy Assistant
% of Days
86%
2 Occupational Therapy Aide
% of Days
70%
1 Administrator
% of Days
69%
1 Dental Services Staff
% of Days
68%
1 Mental Health Service Worker
% of Days
67%
1 Nurse Practitioner
% of Days
67%
1 Dietitian
% of Days
51%
2 Qualified Social Worker
% of Days
60%
2 Occupational Therapy Assistant
% of Days
51%
1 Medical Director
% of Days
25%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
58
Medicare
18
31% of residents
Medicaid
5
8.6% of residents
Private pay or other
35
60.3% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.7
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.7
In line with Ohio averageOhio average: 5.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.3
76% worse than Ohio averageOhio average: 12.7
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
14.5%
Percent of long-stay residents whose need for help with daily activities has increased
14.5%
113% worse than Ohio averageOhio average: 6.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
30.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
30.1%
37% worse than Ohio averageOhio average: 22.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.3%
Percent of long-stay residents experiencing one or more falls with major injury
3.3%
5% better than Ohio averageOhio average: 3.4%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
1.7%
Percent of long-stay high risk residents with pressure ulcers
1.7%
56% better than Ohio averageOhio average: 3.9%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Ohio averageOhio average: 0.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.3%
Percent of long-stay residents who lose too much weight
3.3%
46% better than Ohio averageOhio average: 6.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
4.6%
Percent of long-stay residents who have depressive symptoms
4.6%
81% better than Ohio averageOhio average: 24.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
4.4%
Percent of long-stay residents who received an antipsychotic medication
4.4%
48% better than Ohio averageOhio average: 8.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
8% better than Ohio averageOhio average: 92.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
82.8%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
82.8%
12% worse than Ohio averageOhio average: 94.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.4%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.4%
27% better than Ohio averageOhio average: 78.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.3%
Percent of short-stay residents who newly received an antipsychotic medication
0.3%
76% better than Ohio averageOhio average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
92.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
92.4%
22% better than Ohio averageOhio average: 75.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Brookdale at Home® Westlake Village based on CMS SNF Cost Reports.
Occupancy Rate
79.6%
↑ 8.2pp vs 2022
Net Income
-$3.8M
↑ ~$1.8M vs 2022
Total Payroll
$10.2M
↑ ~$1.4M vs 2022
Profit Margin
-31.1%
↑ 28.5pp vs 2022
Loading trend charts...
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