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Located in the heart of Washington’s wine country in the scenic city of Richland, Brookdale Torbett offers exceptional memory care for those with Alzheimer’s disease or other forms of dementia. The community believes that no one should be defined by their symptoms and that maintaining identity and a strong sense of self comes from living a life filled with meaning, purpose, and contributions. Brookdale Torbett provides a safe, secure, and comfortable home-like environment, with trained staff available 24/7 to support residents at every stage of their journey.
The memory care program at Brookdale Torbett aims to open up residents’ worlds with new relationships and activities, helping them live their best lives with a sense of meaning and purpose through consistent care assignments whenever possible. The community offers the Clare Bridge program for mid to late stages of dementia and the Solace program for the advanced stages, providing purposeful programs with compassionate care. Residents can enjoy a range of engaging activities, from exercise classes and art projects to gardening and live music, all designed to help them flourish and live life to the fullest.
Higher than the Washington average: 72.5%Key information about the people who lead and staff this community.
In Washington, the Department of Social and Health Services, Residential Care Services conducts unannounced inspections and issues reports on the quality of care in all licensed settings.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Washington state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | WA Average | vs. WA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 28 | 31 | This facility has 10% fewer total deficiencies than a typical Washington assisted living residence (28 vs. WA avg 31).↓ 10% better |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 7 | 7.8 | This facility has 10% fewer deficiencies per year than a typical Washington assisted living residence (7 vs. WA avg 7.8).↓ 10% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection-related document dated May 6, 2025, did not include new deficiencies but addressed the facility’s request for an Informal Dispute Resolution meeting to contest a citation from April 18, 2025, which had one deficiency later deleted. Earlier inspections showed a pattern of deficiencies primarily related to medication management, infection control, staff training, and resident care, including missed medications, infection outbreaks, and failure to follow care plans. Several complaint investigations were substantiated, involving issues such as missed medication doses leading to resident agitation and health risks, inadequate infection control during outbreaks, and failure to provide timely assistance or respect to residents. Enforcement actions included civil fines related to medication availability, but license suspensions or revocations were not listed in the available reports. The facility demonstrated some improvement over time, with multiple follow-up inspections confirming correction of prior deficiencies, though medication management and infection control remained recurring themes.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Pets Allowed
Housing Options: Private Suite / Companion Suite
Building Type: Single-story
Fitness and Recreation
1.0 mile from city center
— 0.6 miles to nearest hospital (Kadlec Clinic - Vascular Surgery)
Add your location
Brookdale Torbett is located in Richland, Washington.
Here are the financial assistance programs available to residents in Washington.
The information below is reported by the Washington Department of Social and Health Services, Residential Care Services.
| Callaway Gardens Alzheimer’s Special Care Center |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Kennewick | 56 | Yes | 21 | Private Suite / Companion Suite |
94.6%
Facility
94.6%
WA AVG
73.3%
Rank
#23 / 290 | A+ | 5 | 2
Facility
2
WA AVG
2
Rank
#166 / 284 | 12
Facility
12
WA AVG
30.3
Rank
#62 / 284 | 2.4
Facility
2.4
WA AVG
4.4
Rank
#60 / 284 |
| Brookdale Torbett |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Richland | 48 | Yes | 76 | Private Suite / Companion Suite |
93.8%
Facility
93.8%
WA AVG
73.3%
Rank
#28 / 290 | A+ | 14 | 6
Facility
6
WA AVG
2
Rank
#253 / 284 | 28
Facility
28
WA AVG
30.3
Rank
#160 / 284 | 2.0
Facility
2.0
WA AVG
4.4
Rank
#44 / 284 |
Brookdale Torbett has a walk score of 76. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
According to WA state health department records, Brookdale Torbett's license number is 2325.
According to WA state health department records, Brookdale Torbett's license expires on April 30, 2026.
Brookdale Torbett's occupancy is 94%.
Yes — see the floorplan options available at Brookdale Torbett on this page.
Brookdale Torbett has 48 beds.
Yes — there are 8 photos of Brookdale Torbett in the photo gallery on this page.
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