Occupancy rate
94%
Higher than the Washington average: 72.5%Brookdale Torbett
Memory Care · Richland, WA
Brookdale Torbett
Memory Care in Richland
Overview of Brookdale Torbett
Located in the heart of Washington’s wine country in the scenic city of Richland, Brookdale Torbett offers exceptional memory care for those with Alzheimer’s disease or other forms of dementia. The community believes that no one should be defined by their symptoms and that maintaining identity and a strong sense of self comes from living a life filled with meaning, purpose, and contributions. Brookdale Torbett provides a safe, secure, and comfortable home-like environment, with trained staff available 24/7 to support residents at every stage of their journey.
The memory care program at Brookdale Torbett aims to open up residents’ worlds with new relationships and activities, helping them live their best lives with a sense of meaning and purpose through consistent care assignments whenever possible. The community offers the Clare Bridge program for mid to late stages of dementia and the Solace program for the advanced stages, providing purposeful programs with compassionate care. Residents can enjoy a range of engaging activities, from exercise classes and art projects to gardening and live music, all designed to help them flourish and live life to the fullest.
48-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
48 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 76 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Occupancy
Higher than the Washington average: 72.5%Occupied beds
45 / 48
Average residents per home in Washington
73 per day
Facility TypeBoarding Home
StatusOperating
ExpirationApril 30, 2026
CountyBenton
License Number2325
Wheelchair Accessible
Secured Perimeter
Emergency SystemsYes
Safety FeaturesEmergency Alert System, Keypad Entry in Secured Memory Care Units.
Staffing
Key information about the people who lead and staff this community.
ContactFarah McCallum
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Fax(509) 943-0433
HousekeepingYes
Linen ServiceYes
Utilities IncludedYes
Pet Friendly
Beauty/Barber Shop
Courtyard And Garden
Gardening / Greenhouse
Landscaped Grounds
Community Kitchen
Piano
ActivitiesWith EngagementPlus, you can find experiences that reflect your interests—from hands-on workshops and wellness classes to social gatherings filled with laughter and conversation.
Specific ProgramsEngagementPlus, Clare Bridge
Volunteer ProgramsYes
Operating HoursMon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT
Starting Price$6,740 per month
Food DescriptionDining brings more than nourishment—it creates a sense of comfort, belonging and ease. In Clare Bridge, shared meals help spark connection, encourage conversation and add a gentle rhythm to the day.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Private Suite / Companion Suite
Building Type: Single-story
Fitness and Recreation
Types of Care at Brookdale Torbett
Memory Care
Access & Eligibility
Ways to qualify for care at this community, including accepted programs.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Inspection History
In Washington, the Department of Social and Health Services, Residential Care Services conducts unannounced inspections and issues reports on the quality of care in all licensed settings.
The data displayed corresponds to the last 5 years.
14 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Washington average: 8 complaint visits
Washington average: 9 inspections
Show Inspection Reports
Latest inspection
Date
May 6, 2025
28 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Washington average: 31 deficiencies
2.0 deficiencies per inspection
Washington average: 3.4 deficiencies per inspection
Inspection Report Summary for Brookdale Torbett
The most recent inspection-related document dated May 6, 2025, did not include new deficiencies but addressed the facility’s request for an Informal Dispute Resolution meeting to contest a citation from April 18, 2025, which had one deficiency later deleted. Earlier inspections showed a pattern of deficiencies primarily related to medication management, infection control, staff training, and resident care, including missed medications, infection outbreaks, and failure to follow care plans. Several complaint investigations were substantiated, involving issues such as missed medication doses leading to resident agitation and health risks, inadequate infection control during outbreaks, and failure to provide timely assistance or respect to residents. Enforcement actions included civil fines related to medication availability, but license suspensions or revocations were not listed in the available reports. The facility demonstrated some improvement over time, with multiple follow-up inspections confirming correction of prior deficiencies, though medication management and infection control remained recurring themes.
Financial Assistance for
Memory Care in Washington
Brookdale Torbett is located in Richland, Washington.
Here are the financial assistance programs available to residents in Washington.
Places of interest near Brookdale Torbett
1.0 mile from city center
— 0.6 miles to nearest hospital (Kadlec Clinic - Vascular Surgery)
Calculate Travel Distance to Brookdale Torbett
Add your location
Compare Memory Care around Richland The information below is reported by the Washington Department of Social and Health Services, Residential Care Services.
Filter by care type
| Callaway Gardens Alzheimer’s Special Care Center |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Kennewick | 56 | Yes | 21 | Private Suite / Companion Suite | 94.6% | A+ | 5 | 2 | 12 |
| Brookdale Torbett |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Richland | 48 | Yes | 76 | Private Suite / Companion Suite | 93.8% | A+ | 14 | 6 | 28 |
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Operated by
Brookdale
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Frequently Asked Questions about Brookdale Torbett
Is Brookdale Torbett in a walkable area?
Brookdale Torbett has a walk score of 76. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of Brookdale Torbett?
According to WA state health department records, Brookdale Torbett's license number is 2325.
When does Brookdale Torbett's license expire?
According to WA state health department records, Brookdale Torbett's license expires on April 30, 2026.
Does Brookdale Torbett have different floorplan options?
Yes — see the floorplan options available at Brookdale Torbett on this page.
How many beds does Brookdale Torbett have?
Brookdale Torbett has 48 beds.
Are there photos of Brookdale Torbett?
Yes — there are 8 photos of Brookdale Torbett in the photo gallery on this page.
What is the phone number of Brookdale Torbett?
(509) 943-5353 will put you in contact with the team at Brookdale Torbett.
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