Canterbury Woods operates a 50-bed skilled nursing facility at 725 Renaissance Drive in Williamsville, Erie County, New York, as part of the Episcopal Church Home and Affiliates Life Care Community network.
Founded in 1999 and structured as a continuing care retirement community, the facility accepts private-pay residents and Medicare-eligible short-term rehabilitation patients but does not accept Medicaid. The nonprofit model supports mission-driven operations under operator Shaida Behnam’s administration.
The CMS overall rating is 3 stars; health inspection rating is 4 stars; quality measures rating is 4 stars.
Current occupancy of 82% (41 of 50 beds) tracks below the New York average of 88.3%.
Staffing depth distinguishes this facility: combined nursing hours total 5 hours 6 minutes per resident per day, a 46-percent surplus over the New York state average of 3 hours 29 minutes. Registered nurse presence stands at 1 hour 7 minutes daily (72% above state average), with weekend RN coverage at 55 minutes (83% above state average). Licensed practical nurses and certified nursing aides contribute 1 hour 30 minutes and 3 hours 23 minutes per day respectively, both above state benchmarks. This staffing profile positions Canterbury Woods in the top 18 facilities statewide for adjusted nursing hours per resident per day.
Between 2021 and 2025, the facility received 8 inspections, identifying 21 total deficiencies; significantly more per inspection (2.6 vs. state average 1.4) and more per year (4.2 vs. state average 2.6).
The most recent inspection in January 2025 documented 9 health and life safety deficiencies including infection control, abuse and neglect policies, pressure ulcer management, and fire safety code compliance, all corrected by February. Over the same period, the facility received 38 complaints, 52% fewer than state average per year, with all complaint investigations finding unsubstantiated claims.
The facility reports zero federal enforcement actions and zero civil money penalties.
The walk score of 81 indicates very high neighborhood walkability.
The facility’s continuing care model, above-average staffing investment, and sustained operational focus on correction suggest capacity for short-term rehabilitation and long-term private-pay placement despite citation frequency in recent years.





















