Total health inspections
4
Ohio average 6.7
Last Health inspection on Oct 2024
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Home Care Agency
Brookdale at Home® Westlake Village
Overview of Brookdale at Home® Westlake Village
Brookdale at Home Westlake Village is an exclusive home care provider that delivers compassionate non-medical care such as personal care, companion care, and respite care in Westlake, OH. Helping residents to age in place comfortably, the home care provider offers various services, such as daily living assistance, housekeeping, transportation assistance, and meal preparation.
Understanding the importance of having an exceptional team in delivering high-quality home care, Brookdale at Home Westlake Village conducts thorough screening and background checks, as well as providing comprehensive onboarding and training to ensure its caregivers are at their best state to provide utmost care. Whether the burdens of ordinary life are starting to wear you down, or you’re starting to have a hard time maintaining your home, Brookdale at Home Westlake Village can provide you with the right care and support to let you live an independent yet well-supported retirement life.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
357
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
79.6%
Residents per day (avg)
53
Occupancy rate
79.6%
Residents per day (avg)
53
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
27% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
73% of new residents, often for short stays.
Typical stay
6 - 7 months
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$13.1M
Operating loss
-$3.8M
Privately-owned community
Operated by a business corporation.
Home revenue
$13,061,964.00
Operating loss
$-3,819,172.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$9.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.7M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$16.9M
Walk Score: 26 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Additional licensing details
License number:
1342HHN
Care Services
Respite Care
Programs & Activities
Specific Programs
Companion Care, Personal Care, Respite Care
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Building Type: 3-story
Fitness and Recreation
Types of Care at Brookdale at Home® Westlake Village
Home Care
Health Inspection History
Inspections
Total health citations
5
Citations per inspection
1.25
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
2 of 5 citations resulted from standard inspections; 2 of 5 resulted from complaint investigations; and 1 of 5 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Ohio averageOhio average: 0.3
Serious Health citations
0
0
100% better than Ohio averageOhio average: 0.9
0 critical citations
0 serious citations
5 moderate citations
0 minor citations
Citations history (last 3 years)
Pharmacy moderate citation
Oct 03, 2024
Corrected
Abuse/Neglect moderate citation
Oct 06, 2023
Corrected
Quality of Care moderate citation
Oct 06, 2023
Corrected
Quality of Care moderate citation
Oct 20, 2022
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Home Care around Westlake
The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
Brookdale at Home® Westlake Village
SNF
Nursing Home 24/7 care needed
HC
Home Care
OH 44145
357
Yes
26
Places of interest near Brookdale at Home® Westlake Village
1.8 miles from city center — 6.1 miles to nearest hospital (Cleveland Clinic Fairview Hospital)
28550 Westlake Village Dr.Westlake, OH 44145
Calculate Travel Distance to Brookdale at Home® Westlake Village
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
271
Total Staff
81
Employees
190
Contractors
28,071
Total Hours (Quarter)
42
Avg Staff/Day
7.3
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 42 | 7.7 | Yes |
| Licensed Practical Nurse | 61 | 8.5 | Yes |
| Certified Nursing Assistant | 127 | 7.2 | Yes |
Staff by Category
Administration ⓘ
2 staff
6.2hs shift avg
Nursing Staff ⓘ
234 staff
7.5hs shift avg
Physicians & Practitioners ⓘ
4 staff
7hs shift avg
Therapy Services ⓘ
24 staff
6.5hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
2 staff
6.1hs shift avg
Dietary Services ⓘ
3 staff
7.4hs shift avg
Other Services ⓘ
2 staff
7.9hs shift avg
Contractor Analysis
23.1%
of total hours from contractors
6,474 contractor hours this quarter
Licensed Practical Nurse: 48
Certified Nursing Assistant: 90
Registered Nurse: 27
Speech Language Pathologist: 5
Respiratory Therapy Technician: 5
Physical Therapy Aide: 4
Physical Therapy Assistant: 6
Qualified Social Worker: 2
Occupational Therapy Assistant: 2
Medical Director: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 37 | 90 | 127 | 10,460 | 91 | 100% | 7.2 |
| Registered Nurse | 15 | 27 | 42 | 4,113 | 91 | 100% | 7.7 |
| Licensed Practical Nurse | 13 | 48 | 61 | 3,940 | 91 | 100% | 8.5 |
| Speech Language Pathologist | 0 | 5 | 5 | 1,324 | 67 | 74% | 7.1 |
| RN Director of Nursing | 4 | 0 | 4 | 1,254 | 72 | 79% | 7 |
| Respiratory Therapy Technician | 0 | 5 | 5 | 943 | 75 | 82% | 6.4 |
| Other Dietary Services Staff | 2 | 0 | 2 | 833 | 75 | 82% | 7.3 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 705 | 70 | 77% | 6.7 |
| Physical Therapy Aide | 0 | 4 | 4 | 662 | 71 | 78% | 7.1 |
| Physical Therapy Assistant | 0 | 6 | 6 | 599 | 78 | 86% | 6.4 |
| Occupational Therapy Aide | 2 | 0 | 2 | 526 | 64 | 70% | 8 |
| Administrator | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 493 | 62 | 68% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 480 | 61 | 67% | 7.9 |
| Nurse Practitioner | 1 | 0 | 1 | 460 | 61 | 67% | 7.5 |
| Dietitian | 1 | 0 | 1 | 357 | 46 | 51% | 7.8 |
| Qualified Social Worker | 0 | 2 | 2 | 351 | 55 | 60% | 6.1 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 41 | 46 | 51% | 0.9 |
| Medical Director | 0 | 1 | 1 | 28 | 23 | 25% | 1.2 |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
58 residents
Residents by payment source
Medicare
18 residents (31%)
Medicaid
5 residents (8.6%)
Private pay or other
35 residents (60.3%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.7
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.7
In line with Ohio averageOhio average: 5.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.3
76% worse than Ohio averageOhio average: 12.7
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
14.5%
Percent of long-stay residents whose need for help with daily activities has increased
14.5%
113% worse than Ohio averageOhio average: 6.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
30.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
30.1%
37% worse than Ohio averageOhio average: 22.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.3%
Percent of long-stay residents experiencing one or more falls with major injury
3.3%
5% better than Ohio averageOhio average: 3.4%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
1.7%
Percent of long-stay high risk residents with pressure ulcers
1.7%
56% better than Ohio averageOhio average: 3.9%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Ohio averageOhio average: 0.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.3%
Percent of long-stay residents who lose too much weight
3.3%
46% better than Ohio averageOhio average: 6.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
4.6%
Percent of long-stay residents who have depressive symptoms
4.6%
81% better than Ohio averageOhio average: 24.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
4.4%
Percent of long-stay residents who received an antipsychotic medication
4.4%
48% better than Ohio averageOhio average: 8.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
8% better than Ohio averageOhio average: 92.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
82.8%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
82.8%
12% worse than Ohio averageOhio average: 94.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.4%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.4%
27% better than Ohio averageOhio average: 78.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.3%
Percent of short-stay residents who newly received an antipsychotic medication
0.3%
76% better than Ohio averageOhio average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
92.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
92.4%
22% better than Ohio averageOhio average: 75.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Brookdale at Home® Westlake Village based on CMS SNF Cost Reports.
Occupancy Rate
79.6%
↑ 8.2pp vs 2022
Net Income
-$3,819,172
↑ ~$1.8M vs 2022
Total Payroll
$10,234,855
↑ ~$1.4M vs 2022
Profit Margin
-31.1%
↑ 28.5pp vs 2022
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