Brookdale at Home® Westlake Village

Brookdale at Home® Westlake Village is a Home Care Home in Ohio

Brookdale at Home® Westlake… is a Home Care Home in Ohio

Brookdale at Home® Westlake Village

28550 Westlake Village Dr.Westlake, OH 44145 View Map

Brookdale at Home® Westlake Village is a Home Care Agency in Ohio

Brookdale at Home® Westlake… is a Home Care Agency in Ohio

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Overview of Brookdale at Home® Westlake Village

Brookdale at Home Westlake Village is an exclusive home care provider that delivers compassionate non-medical care such as personal care, companion care, and respite care in Westlake, OH. Helping residents to age in place comfortably, the home care provider offers various services, such as daily living assistance, housekeeping, transportation assistance, and meal preparation.

Understanding the importance of having an exceptional team in delivering high-quality home care, Brookdale at Home Westlake Village conducts thorough screening and background checks, as well as providing comprehensive onboarding and training to ensure its caregivers are at their best state to provide utmost care. Whether the burdens of ordinary life are starting to wear you down, or you’re starting to have a hard time maintaining your home, Brookdale at Home Westlake Village can provide you with the right care and support to let you live an independent yet well-supported retirement life.

(440) 892-4200

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 4.38/day Ohio avg: 3.54/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Ohio avg: 3.2/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
5/5
Ohio avg: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Ohio avg: 2.4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5
Ohio avg: 4.4/5

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 357

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Ohio average
Occupancy rate 79.6%
Residents per day (avg) 53
Occupancy rate
79.6%
Residents per day (avg)
53

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

27% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

73% of new residents, often for short stays.

Typical stay 6 - 7 months

Finances and operations

Proprietary home
Corporation
Home revenue
$13.1M
Operating loss
-$3.8M
Proprietary home Corporation
Home revenue
$13,061,964.00
Operating loss
$-3,819,172.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$9.2M
70.1% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.7M
Total costs $16.9M
Walk Score
Walk Score: 26 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Additional licensing details

License number: 1342HHN

Care Services

Respite Care

Amenities & Lifestyle

Programs & Activities

Specific Programs
Companion Care, Personal Care, Respite Care

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Building type icon
Building type icon

Building Type: 3-story

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Brookdale at Home® Westlake Village

Home Care
Contact Brookdale at Home® Westlake Village

Places of interest near Brookdale at Home® Westlake Village

Address 1.8 miles from city center — 6.1 miles to nearest hospital (Cleveland Clinic Fairview Hospital)

Address 28550 Westlake Village Dr.Westlake, OH 44145

Calculate Travel Distance to Brookdale at Home® Westlake Village

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

271
Total Staff
81
Employees
190
Contractors
28,071
Total Hours (Quarter)
42
Avg Staff/Day
7.3
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse427.7 Yes
Licensed Practical Nurse618.5 Yes
Certified Nursing Assistant1277.2 Yes
Staff by Category
Administration
2 staff
6.2hs shift avg
Nursing Staff
234 staff
7.5hs shift avg
Physicians & Practitioners
4 staff
7hs shift avg
Therapy Services
24 staff
6.5hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
6.1hs shift avg
Dietary Services
3 staff
7.4hs shift avg
Other Services
2 staff
7.9hs shift avg
Contractor Analysis
23.1%
of total hours from contractors
6,474 contractor hours this quarter
Licensed Practical Nurse: 48 Certified Nursing Assistant: 90 Registered Nurse: 27 Speech Language Pathologist: 5 Respiratory Therapy Technician: 5 Physical Therapy Aide: 4 Physical Therapy Assistant: 6 Qualified Social Worker: 2 Occupational Therapy Assistant: 2 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant379012710,46091100%7.2
Registered Nurse1527424,11391100%7.7
Licensed Practical Nurse1348613,94091100%8.5
Speech Language Pathologist0551,3246774%7.1
RN Director of Nursing4041,2547279%7
Respiratory Therapy Technician0559437582%6.4
Other Dietary Services Staff2028337582%7.3
Clinical Nurse Specialist3037057077%6.7
Physical Therapy Aide0446627178%7.1
Physical Therapy Assistant0665997886%6.4
Occupational Therapy Aide2025266470%8
Administrator1015046369%8
Dental Services Staff1014936268%8
Mental Health Service Worker1014806167%7.9
Nurse Practitioner1014606167%7.5
Dietitian1013574651%7.8
Qualified Social Worker0223515560%6.1
Occupational Therapy Assistant022414651%0.9
Medical Director011282325%1.2

Health Inspection History

Total Health inspections 4
40% below Ohio average
Ohio average: 6.7

Last Health inspection on Oct 2024

Total Health citations 5
84% below Ohio average
Ohio average: 30.9

1.25 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 3 citations
Complaint investigations 3 citations
Breakdown of citations
Critical Health citations 0
100% below Ohio average
Ohio average: 0.3
Serious Health citations 0
100% below Ohio average
Ohio average: 0.9
Moderate Health citations 5

Minor Health citations 0
Citations history (last 3 years)
Pharmacy moderate citation Oct 03, 2024
Corrected

Abuse/Neglect moderate citation Oct 06, 2023
Corrected

Quality of Care moderate citation Oct 06, 2023
Corrected

Quality of Care moderate citation Oct 20, 2022
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Resident Census by Payment Source
58 Total Residents
Medicare 18 (31%)
Medicaid 5 (8.6%)
Private Pay/Other 35 (60.3%)
Programs & Services
Residents' Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 5.7
Near Ohio average
Ohio average: 5.8
Functional decline score 22.3
76% worse than Ohio average
Ohio average: 12.7
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 14.5%
113% above Ohio average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 30.1%
37% above Ohio average.
Safety & clinical stability

Falls with Major Injury 3.3%
5% below Ohio average.

High Risk Residents with Pressure Ulcers 1.7%
56% below Ohio average.

Urinary Tract Infection 0.0%
100% below Ohio average.
Emotional & behavioral wellbeing

Depressive Symptoms 4.6%
81% below Ohio average.

Antipsychotic Use 4.4%
48% below Ohio average.
Preventive care

Pneumococcal Vaccine 100.0%
8% above Ohio average.

Influenza Vaccine 82.8%
12% below Ohio average.
Nutrition & physical health

Lost Too Much Weight 3.3%
46% below Ohio average.
Short-stay resident measures
Pneumococcal Vaccine 99.4%

27% better than Ohio average
Antipsychotic medication increase 0.3%

76% better than Ohio average
Influenza Vaccine 92.4%

22% better than Ohio average

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

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Financial Aid for Ohio Seniors

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PASSPORT Waiver

Ohio Medicaid PASSPORT

Age 60+, Ohio resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Administered through regional agencies; waitlists possible.

Ohio Home Care Program (non-Medicaid)

OH HCP

Age 60+, Ohio resident, at risk of decline.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; regional variation.

Assisted Living Waiver (ALW)

Ohio Assisted Living Waiver

Age 21+ (65+ prioritized), OH resident, Medicaid-eligible, NFLOC.

~$2,829/month (individual); QIT required.

$2,000 (individual), $3,000 (couple).

Covers ~300 facilities; room/board not included (separate cost).

Program of All-Inclusive Care for the Elderly (PACE)

Ohio PACE (e.g., McGregor PACE)

Age 55+, OH resident (specific counties), NFLOC, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 9 counties (e.g., Cuyahoga, Franklin); expanding via Healthy Aging Grants.

Medicare Savings Program (MSP)

Ohio Medicare Savings Program

Age 65+ or disabled, OH resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Home Energy Assistance Program (HEAP)

Ohio HEAP

Age 60+ prioritized, OH resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers gas, electric, oil; emergency aid via Winter/Summer Crisis Programs.

Family Caregiver Support Program (FCSP)

Ohio Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; OH resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

12 AAAs; rural/low-income priority; volunteer respite option.

Senior Community Service Employment Program (SCSEP)

Ohio SCSEP

Age 55+, unemployed, low-income, OH resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Ohio VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, OH resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand; supports care in multiple settings.

Homestead Exemption

Ohio Homestead Exemption

Age 65+ (or disabled), OH resident, homeowner, low-income.

~$38,500/year (individual, adjusted annually).

Not assessed; home ownership required.

Reduces taxable value by $25,000; applies to primary residence.

Save the Dream Ohio (Homeowner Assistance Fund)

Ohio Save the Dream

Age 60+ prioritized, OH resident, homeowner, hardship post-Jan 21, 2020.

~$147,600/year (family of 4, 150% AMI; varies by county).

Not assessed; hardship-focused.

Covers delinquent mortgages, utilities, taxes; max $25,000 mortgage aid.

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