Brookdale Creekside

Brookdale Creekside is a Memory Care Home in Texas

Brookdale Creekside is a Memory Care Home in Texas

Brookdale Creekside

2000 West Spring Creek Parkway,Plano, TX View Map

Brookdale Creekside is a Memory Care Home in Texas

Brookdale Creekside is a Memory Care Home in Texas

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Overview of Brookdale Creekside

Located in a quiet residential area of Plano, Texas, Brookdale Creekside offers exceptional memory care in a secure environment for those with Alzheimer’s disease or other types of dementia. The community believes that no matter where an individual is on life’s journey, they have the right to live in a dignified manner and enjoy meaningful experiences every day.

Brookdale Creekside’s memory care program focuses on creating a personalized experience, with no one-size-fits-all approach. The community tailors care to each resident’s unique needs, whether through the Clare Bridge program for mid to late stages of dementia or the Solace program for the advanced stages. Residents can engage in a wide range of daily activities, from outdoor sports and social gatherings to arts and crafts, all designed to help them live their best lives. The supportive dining environment encourages familiarity and socialization, with routine mealtimes, familiar seating, and place settings that enhance the dining experience for memory care residents.

What families are saying

Quality of care and staff professionalism

The staff at Brookdale Creekside is consistently praised for their kindness, compassion, and attentiveness to residents, often going above and beyond to create a welcoming and nurturing environment.

Care & staff

Personalized attention and individual support

There are serious concerns about the administration's financial practices, with multiple reports of wrongful charges and lack of responsiveness in resolving these issues, leading to significant stress and frustration for families.

Personal attention
Home Information Brookdale Creekside
Bed community size
56-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
18+ years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 77 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Status
Licensed
Alzheimer's Certification
Certified
Facility Type
TYPE B

Additional community details

Primary Contact: Ms. Denise Warren, Interim CEO

What does this home offer?

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Room Sizes: Studio

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Building Type: Single-story

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Transportation Services

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Fitness and Recreation

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Types of Care at Brookdale Creekside

Memory Care
Contact Brookdale Creekside

Inspection History

1 inspection
with citations
    Senior living communities undergo regular visits by state and federal agencies to ensure they meet high standards of care, safety, and compliance.
    16 citations
    16 life safety citation
    This is in line with the Texas average.
    Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
    No enforcement action
    Enforcement actions are penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.

    Inspection Report Summary for Brookdale Creekside

    BROOKDALE CREEKSIDE underwent a comprehensive inspection on August 13, 2024, resulting in 16 violations of state standards. Upon reviewing the inspection findings, it is evident that the majority of these deficiencies fall under the Life Safety Code category, with only one Health Code violation listed. The Life Safety Code issues include fire safety and building maintenance concerns, such as inadequate smoke detector sensitivity checks, insufficient exit signs, and non-compliant electrical systems. Additionally, there were several instances of incomplete or missing documentation for fire alarm and sprinkler system inspections and maintenance. The single Health Code deficiency pertained to the facility's smoking policy. It is worth noting that correction dates range from May 22, 2022, to July 28, 2022. No enforcement actions were found in relation to these inspection findings.

    Floor Plans

    Places of interest near Brookdale Creekside

    Address 4.9 miles from city center

    Address 2000 West Spring Creek Parkway,Plano, TX

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    Comparison Chart

    Compare Memory Care around Plano
    Brookdale Creekside
    MC

    Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

    Plano
    56
    No
    A+
    77
    ESC IV, L.P.
    Arbor Hills Memory Care Community
    MC

    Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

    Plano
    69
    No
    -
    16
    PLANO ARBOR HILLS LLC
    The Outlook at Windhaven
    AL

    For seniors needing help with daily tasks but not full-time nursing.

    IL

    For self-sufficient seniors seeking community and minimal assistance.

    MC

    Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

    TX 75024
    62
    Yes
    -
    20
    THE OUTLOOK AT WINDHAVEN FOREFRONT LIVING
    Check out this article

    Guides for Better Senior Living

    From costs to care, explore the most important topics to make informed decisions about your future.

    Claim What’s Yours: Financial Aid for Texas Seniors

    Program
    State Program Name
    Eligibility
    Benefits
    Community Care for the Aged and Disabled (CCAD)
    TX Medicaid CCAD
    • General: Age 65+ or disabled, Texas resident, Medicaid-eligible, care need (not always nursing home level).
    • Income Limits (2025): ~$2,829/month (300% FBR, individual).
    • Asset Limits: $2,000 (individual), $3,000 (couple).
    • TX Specifics: Large state; rural access challenges.
    • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home aides.
    Texas Community Care Services
    • General: Age 60+, Texas resident, at risk of decline.
    • Income Limits: ~$2,000/month (individual, varies).
    • Asset Limits: $5,000 (individual).
    • TX Specifics: Limited funding; high demand in urban areas.
    • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
    Area Agency on Aging (AAA) Services
    • General: Age 60+, TX resident; no income/asset limits.
    • Income Limits (2025): None; donations encouraged.
    • Asset Limits: Not assessed.
    • TX Specifics: 28 AAAs; includes Meals on Wheels in some areas.
    • Services: Meals (~$5-$7/meal), transportation, homemaker services (~4 hours/week), respite (~5 days/year), legal aid.
    Medicare Savings Program (MSP)
    Texas Medicare Savings Program
    Official government program page
    • General: Age 65+ or disabled, TX resident, Medicare Part A/B.
    • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
    • Asset Limits: $9,430 (individual), $14,130 (couple).
    • TX Specifics: Includes Extra Help for Part D; no waitlist.
    • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
    Low-Income Home Energy Assistance Program (LIHEAP)
    Texas Comprehensive Energy Assistance Program (CEAP)
    • General: Age 60+ prioritized, TX resident, low-income.
    • Income Limits (2025): ~$3,970/month (185% FPL).
    • Asset Limits: Not assessed.
    • TX Specifics: Priority for elderly/disabled; covers gas, electric, propane.
    • Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
    Family Caregiver Support Program (FCSP)
    Texas Family Caregiver Support Program
    • General: Caregivers of 60+ needing care or 55+ caregivers of others; TX resident; 2+ ADLs.
    • Income Limits (2025): No strict cap; prioritizes low-income (~$24,980/year).
    • Asset Limits: Not assessed.
    • TX Specifics: High rural demand; includes grandparent caregivers.
    • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
    Senior Community Service Employment Program (SCSEP)
    • General: Age 55+, unemployed, low-income, TX resident.
    • Income Limits (2025): ~$1,983/month (125% FPL).
    • Asset Limits: Not specified.
    • TX Specifics: Priority for veterans, rural residents; AARP partnership.
    • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
    VA Aid and Attendance (A&A) and Housebound Benefits
    Texas VA Aid and Attendance/Housebound
    • General: Age 65+ or disabled veteran/spouse, TX resident, wartime service, ADL help (A&A) or homebound.
    • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
    • Asset Limits: ~$155,356 (net worth).
    • TX Specifics: High veteran population; supports rural/urban needs.
    • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs.
    Property Tax Exemption for Seniors
    Texas Senior Property Tax Exemption
    Official government program page
    • General: Age 65+, TX resident, homeowner (homestead).
    • Income Limits (2025): None; tax-based eligibility.
    • Asset Limits: Not assessed.
    • TX Specifics: $25,000+ exemption; optional freeze in some counties; saves ~$500-$1,000/year.
    • Services: Tax exemption or freeze (~$500-$1,000/year savings).
    Senior Farmers’ Market Nutrition Program (SFMNP)
    Texas SFMNP
    • General: Age 60+, TX resident, low-income.
    • Income Limits (2025): ~$2,322/month (185% FPL).
    • Asset Limits: Not assessed.
    • TX Specifics: Vouchers (~$50/season); serves ~20,000 via 28 AAAs.
    • Services: Vouchers (~$50/season) for produce at farmers’ markets.

    Claim What’s Yours Financial Aid for Texas Seniors

    TX Medicaid CCAD

    Community Care for the Aged and Disabled (CCAD)

    Requirements:
    • General:
      Age 65+ or disabled, Texas resident, Medicaid-eligible, care need (not always nursing home level).
    • Income Limits (2025):
      ~$2,829/month (300% FBR, individual).
    • Asset Limits:
      $2,000 (individual), $3,000 (couple).
    • TX Specifics:
      Large state; rural access challenges.
    Benefits without Contact:
    • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home aides.
    TX CCS

    Texas Community Care Services

    Requirements:
    • General:
      Age 60+, Texas resident, at risk of decline.
    • Income Limits:
      ~$2,000/month (individual, varies).
    • Asset Limits:
      $5,000 (individual).
    • TX Specifics:
      Limited funding; high demand in urban areas.
    Benefits without Contact:
    • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
    Texas AAA Services

    Area Agency on Aging (AAA) Services

    Requirements:
    • General:
      Age 60+, TX resident; no income/asset limits.
    • Income Limits (2025):
      None; donations encouraged.
    • Asset Limits:
      Not assessed.
    • TX Specifics:
      28 AAAs; includes Meals on Wheels in some areas.
    Benefits without Contact:
    • Services: Meals (~$5-$7/meal), transportation, homemaker services (~4 hours/week), respite (~5 days/year), legal aid.
    Texas Medicare Savings Program

    Medicare Savings Program (MSP)

    Requirements:
    • General:
      Age 65+ or disabled, TX resident, Medicare Part A/B.
    • Income Limits (2025):
      ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
    • Asset Limits:
      $9,430 (individual), $14,130 (couple).
    • TX Specifics:
      Includes Extra Help for Part D; no waitlist.
    Benefits without Contact:
    • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
    Texas Comprehensive Energy Assistance Program (CEAP)

    Low-Income Home Energy Assistance Program (LIHEAP)

    Requirements:
    • General:
      Age 60+ prioritized, TX resident, low-income.
    • Income Limits (2025):
      ~$3,970/month (185% FPL).
    • Asset Limits:
      Not assessed.
    • TX Specifics:
      Priority for elderly/disabled; covers gas, electric, propane.
    Benefits without Contact:
    • Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
    Texas Family Caregiver Support Program

    Family Caregiver Support Program (FCSP)

    Requirements:
    • General:
      Caregivers of 60+ needing care or 55+ caregivers of others; TX resident; 2+ ADLs.
    • Income Limits (2025):
      No strict cap; prioritizes low-income (~$24,980/year).
    • Asset Limits:
      Not assessed.
    • TX Specifics:
      High rural demand; includes grandparent caregivers.
    Benefits without Contact:
    • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
    Texas SCSEP

    Senior Community Service Employment Program (SCSEP)

    Requirements:
    • General:
      Age 55+, unemployed, low-income, TX resident.
    • Income Limits (2025):
      ~$1,983/month (125% FPL).
    • Asset Limits:
      Not specified.
    • TX Specifics:
      Priority for veterans, rural residents; AARP partnership.
    Benefits without Contact:
    • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
    Texas VA Aid and Attendance/Housebound

    VA Aid and Attendance (A&A) and Housebound Benefits

    Requirements:
    • General:
      Age 65+ or disabled veteran/spouse, TX resident, wartime service, ADL help (A&A) or homebound.
    • Income Limits (2025):
      Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
    • Asset Limits:
      ~$155,356 (net worth).
    • TX Specifics:
      High veteran population; supports rural/urban needs.
    Benefits without Contact:
    • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs.
    Texas Senior Property Tax Exemption

    Property Tax Exemption for Seniors

    Requirements:
    • General:
      Age 65+, TX resident, homeowner (homestead).
    • Income Limits (2025):
      None; tax-based eligibility.
    • Asset Limits:
      Not assessed.
    • TX Specifics:
      $25,000+ exemption; optional freeze in some counties; saves ~$500-$1,000/year.
    Benefits without Contact:
    • Services: Tax exemption or freeze (~$500-$1,000/year savings).
    Texas SFMNP

    Senior Farmers’ Market Nutrition Program (SFMNP)

    Requirements:
    • General:
      Age 60+, TX resident, low-income.
    • Income Limits (2025):
      ~$2,322/month (185% FPL).
    • Asset Limits:
      Not assessed.
    • TX Specifics:
      Vouchers (~$50/season); serves ~20,000 via 28 AAAs.
    Benefits without Contact:
    • Services: Vouchers (~$50/season) for produce at farmers’ markets.

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