Brookdale Mandarin

Assisted Living Home
Overview of Brookdale Mandarin

Enticing seniors and guests with its welcoming neighborhood, Brookdale Mandarin is an idyllic senior living community located on Old Street, Augustine Road, Jacksonville, FL, offering assisted living and its exclusive Brookdale HealthPlus. The community offers diverse living areas for seniors’ comfort and safety including studio, one-bedroom, and two-bedroom apartments. Encouraging its residents to enjoy a life free of worries and cherish little moments, Brookdale Mandarin doubles its effort to improve seniors’ quality of life.

The community aims to provide seniors with everything they need and interests them by orchestrating fun and exciting activities. Meals are prepared based on the seniors’ needs and preferences for their satisfaction. Take time to read at the library or talk with friends in the courtyard and garden. Brookdale Mandarin is a great place to live with its fabulous amenities including a therapy pool, a game room, a theater, a general store, an outdoor pool, a beauty and barbershop, a porch, a chapel, an arts and crafts studio, a clinic, and business centers.

(904) 260-0800

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 170
Bed community size
170-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
2 years in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 58 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

License Status
LICENSED
Facility Type
Assisted Living Facility
License Date
November 30, 2023
License Expiration
November 29, 2025

Additional licensing details

License number: 8789
County: Duval

Ownership & operating entity

Brookdale Mandarin is legally operated by SUMMERVILLE AT MANDARIN LLC, and administrated by KATRINA WILLIAMS.

Profit status: For-Profit

Safety & Compliance

Wheelchair Accessible
Emergency Systems: Yes
Safety Features: Emergency Alert System

Staffing

Key information about the people who lead and staff this community.

Languages Spoken

English Spanish

Care Services

Nursing Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing

All Levels of Care

Independent Living
Assisted Living
Memory Care
Skilled Nursing

Additional Policies & Features

Pets Allowed
Continuing Care Retirement Community (CCRC)
Housekeeping: Yes

Amenities & Lifestyle

Emergency Alert System
Pet Friendly
Outdoor Pool
Therapy Pool
Transportation
Parking
Library
Concierge Service
Beauty/Barber Shop
Courtyard and Garden
Porch
Therapy Room
Arts & Crafts Studio
Game Room
Billiards
Theatre
Wi-Fi
Business Centers/Computers
Computer/Internet Access
Guest Suite(s)
Postal Services
Piano

Programs & Activities

Activities
Residents can participate in various activities including gardening club, language classes, and more.
Specific Programs
Assisted Living, Independent Living, Memory Care, Skilled Nursing, Continuing Care Retirement Communities, At Home Care, Events and Activities
Operating Hours
Mon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT

Pricing & Financial Information

Independent Living$3,250
Assisted Living$4,100

Dining & Nutrition

Food Description
Residents enjoy restaurant-style dining with a variety of meal options including crab cakes, sweet-and-sour brisket, and orange-glazed chicken.
Meals Included
Yes
Brookdale Mandarin – Menu
Download Menu PDF

Activities in this home

What does this home offer?

Room sizes icon
Room sizes icon

Room Sizes: 435 / 525 / 825 sq. ft.

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Mid-rise

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Brookdale Mandarin

Assisted Living

Type of Rooms Available

1 Bed
1 Bed
1 Bed
1 Bed
1 / 4
1 Bed
1
525 sq. ft
Contact Brookdale Mandarin

Inspection History

In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.

32 visits/inspections

Results

20 with citations

12 without citations

Latest inspection

Date:August 13, 2025
Type:Complaint

23 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

11 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

9 fines

Total amount fined: $9,450.00

Compare Assisted Living around Jacksonville

The information below is reported by the Florida Agency for Health Care Administration (AHCA).
Brookdale Mandarin
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Jacksonville (Southwood)
170
No
A+
58
SUMMERVILLE AT MANDARIN LLC
Studio / 1 Bed / 2 Bed
The Cove at Marsh Landing
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Jacksonville Beach (The Beaches)
110
Yes
A+
25
FELLOWSHIP MARSH LANDING, LLC
Studio / 1 Bed / 2 Bed
Seagrass Village of Fleming Island
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Fleming Island
100
No
-
57
VOP SG FLEMING, LLC
Studio / 1 Bed / 2 Bed
Camellia at Deerwood
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Jacksonville (Deerwood)
95
Yes
-
20
VOP CAMELLIA DEERWOOD, LLC
Studio / 1 Bed / 2 Bed
Silver Treasures at Lane
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Jacksonville (Southwest)
32
No
-
42
GOOD SHEPHERD RETIREMENT LLC
1 Bed / 2 Bed

Living Spaces & Floor Plans

Mandarin P1
Mandarin P2
Floor Plan
Download PDF

Places of interest near Brookdale Mandarin

Address 17.3 miles from city center — 0.5 miles to nearest hospital (Publix Pharmacy at Old St. Augustine Plaza)

Address 10790 Old St Augustine Rd, Jacksonville, FL 32257

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Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Florida Seniors

Get financial aid guidance

Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled, Florida resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High demand; waitlists common.

Community Care for the Elderly (CCE)

Florida CCE

Age 60+, Florida resident, at risk of nursing home.

~$2,000/month (varies).

$5,000 (individual).

Limited funding; regional variation.

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+, Florida resident, at risk of nursing home placement; caregiver must be approved.

~$2,829/month (individual, aligned with Medicaid thresholds).

~$2,000 (individual); varies by case manager discretion.

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+, Florida resident, nursing home-level care need, safe with PACE support.

~$2,829/month (300% FBR).

$2,000 (individual), $3,000 (couple).

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled, Florida resident, living in approved facility, receiving SSI or low-income.

~$1,004/month (individual, including SSI).

$2,000 (individual), $3,000 (couple).

Limited to specific facility types; ~$78.40/month max supplement.

Senior Community Service Employment Program (SCSEP)

Florida SCSEP (federally funded, state-administered)

Age 55+, unemployed, low-income, Florida resident.

~$1,983/month (125% FPL, individual).

Not specified; income-focused.

Priority for veterans, rural residents; ~1,000 slots/year.

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