Brookdale Mandarin

Overview of Brookdale Mandarin

Enticing seniors and guests with its welcoming neighborhood, Brookdale Mandarin is an idyllic senior living community located on Old Street, Augustine Road, Jacksonville, FL, offering assisted living and its exclusive Brookdale HealthPlus. The community offers diverse living areas for seniors’ comfort and safety including studio, one-bedroom, and two-bedroom apartments. Encouraging its residents to enjoy a life free of worries and cherish little moments, Brookdale Mandarin doubles its effort to improve seniors’ quality of life.

The community aims to provide seniors with everything they need and interests them by orchestrating fun and exciting activities. Meals are prepared based on the seniors’ needs and preferences for their satisfaction. Take time to read at the library or talk with friends in the courtyard and garden. Brookdale Mandarin is a great place to live with its fabulous amenities including a therapy pool, a game room, a theater, a general store, an outdoor pool, a beauty and barbershop, a porch, a chapel, an arts and crafts studio, a clinic, and business centers.

(904) 260-0800

Types of Care at Brookdale Mandarin

Assisted Living

170-bed community

A large-scale community that may provide a wide range of amenities, services, and structured programs.

Walk Score: 58 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Facility TypeAssisted Living Facility

StatusLicensed

IssuanceNovember 30, 2025

ExpirationNovember 29, 2027

CountyDuval

License Number8789

Brookdale Mandarin is legally operated by Summerville At Mandarin Llc, and administrated by Katrina Williams.

Profit StatusFor-Profit

Private

170 units

Total beds

170 units

Wheelchair Accessible

Emergency SystemsYes

Safety FeaturesEmergency Alert System

Staffing

Key information about the people who lead and staff this community.

English Spanish

ContactMs. Christi Hall, Executive Director

Respite Care

Licensed Nurses/CNAs

24-Hour Staffing

Pets Allowed

HousekeepingYes

Pet Friendly

Outdoor Pool

Therapy Pool

Transportation

Library

Concierge Service

Beauty/Barber Shop

Courtyard And Garden

Arts & Crafts Studio

Game Room

Billiards

Theatre

Business Centers/Computers

Guest Suite(S)

Piano

ActivitiesResidents can participate in various activities including gardening club, language classes, and more.

Specific ProgramsContinuing Care Retirement Communities, At Home Care

Operating HoursMon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT

Independent Living$3,250 per month

Assisted Living$4,100 per month

Food DescriptionResidents enjoy restaurant-style dining with a variety of meal options including crab cakes, sweet-and-sour brisket, and orange-glazed chicken.

Brookdale Mandarin – Menu

Download Menu PDF

Since 2013 · 13 years of data 25 citations 34 inspections 9 fines $9.5K fined

Inspection Score

Near the Florida average for assisted living residences.

Florida assisted living residences benchmark: C+ 77/100

Legal Actions Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.

This Facility FL Average vs. FL Avg

Fines Total number of fines issued.
9
vs 5 avg
↑ 80% higher than FL avg
Total amount fined Total dollar amount of fines issued.
$9.5k
vs $11.6k
↓ 19% lower than FL avg

Data reflects the most recent 13 years (since 2013).

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2013 vs. Florida state average

Overall vs. FL average

Latest Inspection August 13, 2025 Complaint

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	FL Average	vs. FL Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	25	33	This facility has 24% fewer total citations than a typical Florida assisted living residence (25 vs. FL avg 33).↓ 24% better
Citations per year Average citations per year since 2013.	1.9	2.5	This facility has 24% fewer citations per year than a typical Florida assisted living residence (1.9 vs. FL avg 2.5).↓ 24% better
Citations per inspection Average citations per inspection.	0.7	1.3	This facility has 46% fewer citations per inspection than a typical Florida assisted living residence (0.7 vs. FL avg 1.3).↓ 46% better

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	FL Average	vs. FL Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	34	26	This facility has 31% more total inspections than a typical Florida assisted living residence (34 vs. FL avg 26).↑ 31% worse
Inspections with citations Inspections that resulted in at least one regulatory citation.	20	16	This facility has 25% more inspections with citations than a typical Florida assisted living residence (20 vs. FL avg 16).↑ 25% worse
Inspection citation rate Percentage of inspections that resulted in at least one citation.	59%	62%	This facility has 3 percentage points lower inspection citation rate than a typical Florida assisted living residence (59% vs. FL avg 62%).↓ 3% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

BROOKDALE MANDARIN's latest inspection on August 13, 2025, reported no deficiencies. Over its reporting period from July 2, 2013, to August 13, 2025, the facility underwent a total of 32 inspections, with all but one resulting in cited deficiencies. A total of 23 line-item deficiencies were identified across various inspection types, including complaints and standard visits. Common themes emerged in areas such as building maintenance, resident care, dietary services, and emergency planning. The facility has demonstrated improvement by addressing the noted deficiencies and correcting them to meet regulatory standards, ultimately achieving a status of No Deficiencies on its latest inspection.

Show Inspection Reports

What does this home offer?

Room Sizes: 435 / 525 / 825 sq. ft.

Housing Options: Studio / 1 Bed / 2 Bed

Building Type: Mid-rise

Transportation Services

Fitness and Recreation

Type of Rooms Available

1 / 4

1 Bed

525 sq. ft

Activities in this home

Arts and Crafts
Cooking Classes
Dancing
Exercise Classes
Games & Cards
Gardening
Music Programs
Shopping
Social Events & Outings
Theater & Movies

Living Spaces & Floor Plans for Brookdale Mandarin

Mandarin P1

Mandarin P2

Floor Plan

Download PDF

17.3 miles from city center Estimated distance in miles from Jacksonville's city center to Brookdale Mandarin's address, calculated via Google Maps. — 0.5 miles to nearest hospital (Publix Pharmacy at Old St. Augustine Plaza)

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Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled

General Florida resident, Medicaid- eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

High demand; waitlists common.

Benefits

In-home care (6-8 hours/day) Assisted living Respite (240 hours/year) Case management

Community Care for the Elderly (CCE)

Florida CCE

Age 60+

General Florida resident, at risk of nursing home.

Income Limits ~$2,000/month varies

Asset Limits $5,000 individual

Limited funding; regional variation.

Benefits

Homemaker services (3-5 hours/week) Adult day care (~$60/day) Respite (up to 10 days/year)

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+

General Florida resident, at risk of nursing home placement; caregiver must be approved.

Income Limits (2025) ~$2,829/month individual, aligned with Medicaid thresholds

Asset Limits ~$2,000 (individual); varies by case manager discretion.

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Benefits

Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month)

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+

General Florida resident, nursing home-level care need, safe with PACE support.

Income Limits (2025) ~$2,829/month 300% FBR

Asset Limits $2,000 (individual), $3,000 (couple).

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Benefits

Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled

General Florida resident, living in approved facility, receiving SSI or low-income.

Income Limits (2025) ~$1,004/month individual, including SSI

Asset Limits $2,000 (individual), $3,000 (couple).

Limited to specific facility types; ~$78.40/month max supplement.

Benefits

Cash payment (~$78.40/month) for room/board or personal needs in facilities

Compare Assisted Living around Jacksonville

The information below is reported by the Florida Agency for Health Care Administration (AHCA).

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Homestead Village of Pensacola	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Pensacola (Northwest Pensacola)	180	Yes	30	Twin Eglin Operator LLC	42	21.4% Facility 21.4% FL AVG 52.9% Rank #99 / 918	42 Facility 42 FL AVG 34.4 Rank #642 / 918	1.0 Facility 1.0 FL AVG 1.3 Rank #166 / 918	For-Profit	$25,000	Samantha Barnes	1 bed / 2 bed	C+
Brookdale Mandarin	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Jacksonville (Southwood)	170	No	58	Summerville At Mandarin LLC	34	58.8% Facility 58.8% FL AVG 52.9% Rank #505 / 918	25 Facility 25 FL AVG 34.4 Rank #400 / 918	0.7 Facility 0.7 FL AVG 1.3 Rank #17 / 918	For-Profit	$9,450	Katrina Williams	Studio / 1 Bed / 2 Bed	A+
The Windsor at San Pablo	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Jacksonville (Beach Haven)	120	Yes	17	San Pablo Alf, LLC.	20	35% Facility 35% FL AVG 52.9% Rank #174 / 918	23 Facility 23 FL AVG 34.4 Rank #359 / 918	1.2 Facility 1.2 FL AVG 1.3 Rank #457 / 918	For-Profit	-	Theresa Mark	Studio / 1 Bed / 2 Bed	A+
Brookdale Southside	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Jacksonville (Baymeadows)	87	No	1	American Retirement Corporation	17	29.4% Facility 29.4% FL AVG 52.9% Rank #141 / 918	16 Facility 16 FL AVG 34.4 Rank #231 / 918	0.9 Facility 0.9 FL AVG 1.3 Rank #63 / 918	For-Profit	-	Salvatore Decaria	Studio / 1 Bed / 2 Bed	C+
Westminster Woods on Julington Creek	NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Fruit Cove (Saint Johns)	80	No	47	Wesley Manor, Inc.	21	57.1% Facility 57.1% FL AVG 52.9% Rank #469 / 918	23 Facility 23 FL AVG 34.4 Rank #359 / 918	1.1 Facility 1.1 FL AVG 1.3 Rank #330 / 918	Not-For-Profit	-	David Berlin	Studio / 1 Bed / 2 Bed	D+