Atria Hacienda
Atria Hacienda
Experience an active senior lifestyle at the exceptional senior living community of Atria Hacienda, located in Palm Desert, CA. The community offers assisted senior living and memory care options and features various floor plans, including a spacious studio, one-bedroom, and two-bedroom apartment. Residents can bask in the California sunshine on their private balcony or patio and enjoy a comfortable and supportive environment with Atria’s compassionate team available 24/7.
By providing a range of amenities and services, Atria Hacienda helps improve the quality of life of its residents. In addition to enjoying outdoor activities like swimming and strolling in the courtyard, residents may unwind in the cocktail lounge, enjoy gourmet meals in the restaurant with full table service, and more. Additional amenities include a salon and spa, fitness center, movie theater, and putting green. With services ranging from housekeeping and linen service to scheduled transportation and on-site physical therapy, Atria Hacienda fosters a vibrant and engaging lifestyle for residents, encouraging their independence and overall well-being.
Inspection Report Summary for Atria Hacienda
Atria Hacienda, a 740‑type group home in Palm Desert with a capacity of 266 residents, received a series of unannounced case‑management and annual inspection visits from the California Department of Social Services between February 2021 and November 2022. Each visit was initiated by a Licensing Program Analyst (LPA) to address specific concerns—ranging from alleged staffing violations to resident safety complaints—and to verify that the facility maintained compliance with state regulations.
During the February and June 2021 visits, LPAs focused on the resolution of two separate complaints (numbers 18‑AS‑20200327111832 and 18‑AS‑20200602112630). The investigations involved reviewing resident records, staff documentation, and resident service plans. In both instances, the LPAs found no new information that would alter the original findings, and no deficiencies were cited. The February visit also confirmed the removal of a previously reported employee, with the facility’s administrator affirming that no such individual was present or employed.
In September 2021 and September 2022, the department conducted annual infection‑control inspections amid the COVID‑19 pandemic. LPAs noted comprehensive adherence to state and CDC guidelines: all staff and residents were fully vaccinated, PPE supplies were adequate for a 30‑day supply, and hand‑washing stations and symptom‑screening protocols were in place and actively monitored. While minor lapses in signage and hand‑hygiene supplies were observed, these were deemed insufficient to warrant formal citations. The inspections also reviewed the facility’s Mitigation and Infection Control Plans, confirming that staff training, fit‑testing of respirators, and visitor screening procedures met regulatory standards.
Across the six visits, Atria Hacienda consistently avoided formal citations and demonstrated a proactive approach to addressing both staffing and resident‑safety concerns. The repeated focus on infection control reflects the department’s emphasis on pandemic preparedness, while the ongoing case‑management visits illustrate a commitment to monitoring and resolving resident‑related complaints. Although the final report from November 2022 is incomplete, the documented pattern suggests that the facility maintained satisfactory compliance throughout the period reviewed.
This is the number of people who can stay here (Facility Capacity).
Facility Overview
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Current Occupancy
Shows the current occupancy rate and estimated residents versus total licensed beds.
33.5% (89/266)
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Facility Type
Indicates the state license category — e.g., RCFE (Residential Care Facility for the Elderly).
RESIDENTIAL CARE ELDERLY
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License Status
Shows whether the facility is currently licensed, closed, or pending renewal.
LICENSED
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Licensed Since
Date when the facility’s license was first issued by the state.
September 21, 1994
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Licensee / Operator
Entity or organization legally responsible for managing this facility.
WG HACIENDA SH LP; ATRIA MANAGEMENT CO LLC
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County
The county where the facility is located.
RIVERSIDE
Inspection & Compliance
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All Visits
Sum of inspections, complaint visits, and other administrative visits.
35 visits
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Inspections
Formal inspections conducted by the state’s licensing division.
5 inspections
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Other Visits
Administrative or follow-up visits not related to complaints or inspections.
8 visits
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Complaint Visits
Inspections triggered by official complaints filed with the state.
40 complaints
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Citations
Number of deficiencies or violations found during inspections.
4 citations
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Inspection Reports
View archived inspection reports for this facility.
View Inspection Reports
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Room Sizes: 440 / 445 / 550 - 720 / 880 - 900 sq. ft.
Housing Options: Studio / Suite / 1 Bed / 2 Bed
Building Type: 2-story
Transportation Services
Fitness and Recreation
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Types of Care at Atria Hacienda
Floor Plans
Places of interest near Atria Hacienda
1.4 miles from city center
44-600 Monterey Ave, Palm Desert, CA 92260
Email:[email protected]
Phone:60-341-0890
Email:[email protected]
Phone:60-341-0890
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Comparison Chart
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Claim What’s Yours: Financial Aid for California Seniors
- General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- CA Specifics: County-managed; waitlists possible.
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
- General: Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits: $2,000 (individual).
- CA Specifics: Can hire family as caregivers.
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
- General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 38 counties; waitlists common.
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
- General: Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025): ~$51,500/year (household, adjusted annually).
- Asset Limits: Equity-based; no strict asset cap.
- CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
- General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
- General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits: Not applicable; need-based.
- CA Specifics: High demand in urban areas; complements IHSS respite.
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
- General: Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
- Asset Limits: Not applicable; income-focused.
- CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
Claim What’s Yours Financial Aid for California Seniors
Multipurpose Senior Services Program
Requirements:
General:Age 65+, California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025):~$2,829/month (300% FBR, individual).- Asset Limits:$2,000 (individual), $3,000 (couple).
CA Specifics:County-managed; waitlists possible.
Benefits without Contact:
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
Requirements:
- General:Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits:~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits:$2,000 (individual).
- CA Specifics:Can hire family as caregivers.
Benefits without Contact:
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
Requirements:
- General:Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 38 counties; waitlists common.
Benefits without Contact:
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
Requirements:
- General:Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025):~$51,500/year (household, adjusted annually).
- Asset Limits:Equity-based; no strict asset cap.
- CA Specifics:Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
Requirements:
- General:Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
Requirements:
- General:Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits:No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits:Not applicable; need-based.
- CA Specifics:High demand in urban areas; complements IHSS respite.
Benefits without Contact:
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
Requirements:
- General:Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025):~$2,510/month (200% of poverty level, individual).
- Asset Limits:Not applicable; income-focused.
- CA Specifics:High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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Beds shows the number of beds currently filled in each community agianst the total number of beds. Higher occupied beds usually indicates strong demand and reputation, while lower occupancy may suggest more availability for new residents.
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