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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Experience an active senior lifestyle at the exceptional senior living community of Atria Hacienda, located in Palm Desert, CA. The community offers assisted senior living and memory care options and features various floor plans, including a spacious studio, one-bedroom, and two-bedroom apartment. Residents can bask in the California sunshine on their private balcony or patio and enjoy a comfortable and supportive environment with Atria’s compassionate team available 24/7.
By providing a range of amenities and services, Atria Hacienda helps improve the quality of life of its residents. In addition to enjoying outdoor activities like swimming and strolling in the courtyard, residents may unwind in the cocktail lounge, enjoy gourmet meals in the restaurant with full table service, and more. Additional amenities include a salon and spa, fitness center, movie theater, and putting green. With services ranging from housekeeping and linen service to scheduled transportation and on-site physical therapy, Atria Hacienda fosters a vibrant and engaging lifestyle for residents, encouraging their independence and overall well-being.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 53rd out of 346 homes in California. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 51m per day |
Lower than the California average: 72.8%Atria Hacienda is legally operated by Wg Hacienda Sh Lp; Atria Management Co Llc, and administrated by Monique Moreira.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 4 | 10 | This facility has 60% fewer total citations than a typical California nursing home (4 vs. CA avg 10).↓ 60% better |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 2 | 3 | This facility has 33% fewer serious citations (type a) than a typical California nursing home (2 vs. CA avg 3).↓ 33% better |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.
| 2 | 4 | This facility has 50% fewer moderate citations (type b) than a typical California nursing home (2 vs. CA avg 4).↓ 50% better |
|
Citations per year
Average citations per year since 2020.
| 0.7 | 1.7 | This facility has 59% fewer citations per year than a typical California nursing home (0.7 vs. CA avg 1.7).↓ 59% better |
|
Citations per inspection
Average citations per inspection.
| 0.1 | 3.3 | This facility has 97% fewer citations per inspection than a typical California nursing home (0.1 vs. CA avg 3.3).↓ 97% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 48 | 16 | This facility has 200% more total visits than a typical California nursing home (48 vs. CA avg 16).↑ 200% worse |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 38 | 13 | This facility has 192% more complaint visits than a typical California nursing home (38 vs. CA avg 13).↑ 192% worse |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 5 | 7 | This facility has 29% fewer other visits than a typical California nursing home (5 vs. CA avg 7).↓ 29% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 5 | 4 | This facility has 25% more official inspections than a typical California nursing home (5 vs. CA avg 4).↑ 25% worse |
|
Complaint investigations
On-site investigations triggered by complaints filed with California regulators.
| 30 | 10 | This facility has 200% more complaint investigations than a typical California nursing home (30 vs. CA avg 10).↑ 200% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
This facility’s inspection record is mostly clean, with only one minor deficiency cited in the most recent annual inspection on September 25, 2025, for a missed annual medical assessment in memory care. Multiple complaint investigations throughout 2025 found no substantiated violations, except one substantiated citation on June 29, 2025, for late medication administration without documentation posing a safety risk. The record shows consistent compliance with regulatory requirements, infection control, and resident care, with no fines, immediate jeopardy findings, or license actions reported.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsCalifornia average 12.5
Last Health inspection on Jun 2025
California average 50.2
California average 4.65
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
21 of 31 citations resulted from standard inspections; and 10 of 31 resulted from complaint investigations.
100% better than California averageCalifornia average: 0.4
100% better than California averageCalifornia average: 1
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
65% better than California average
0% compared with California average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.9 hoursThis role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursThis role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursThis role is partially covered by contractors.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
10,995 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 54 | 123 | 177 | 22,876 | 92 | 100% | 7.6 |
| Licensed Practical Nurse | 22 | 33 | 55 | 9,330 | 92 | 100% | 7.8 |
| Speech Language Pathologist | 3 | 2 | 5 | 1,700 | 87 | 95% | 7.5 |
| Registered Nurse | 11 | 4 | 15 | 1,588 | 92 | 100% | 6.9 |
| RN Director of Nursing | 3 | 0 | 3 | 1,388 | 70 | 76% | 7.7 |
| Dental Services Staff | 3 | 0 | 3 | 1,129 | 67 | 73% | 8.1 |
| Physical Therapy Aide | 2 | 0 | 2 | 947 | 72 | 78% | 7.2 |
| Other Dietary Services Staff | 3 | 0 | 3 | 716 | 91 | 99% | 7.6 |
| Administrator | 1 | 0 | 1 | 504 | 63 | 68% | 8 |
| Nurse Practitioner | 2 | 0 | 2 | 481 | 59 | 64% | 8.2 |
| Respiratory Therapy Technician | 1 | 0 | 1 | 481 | 60 | 65% | 8 |
| Dietitian | 1 | 0 | 1 | 438 | 59 | 64% | 7.4 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 405 | 48 | 52% | 8.4 |
| Physical Therapy Assistant | 1 | 0 | 1 | 397 | 52 | 57% | 7.6 |
| Qualified Social Worker | 2 | 0 | 2 | 263 | 59 | 64% | 4.2 |
| Occupational Therapy Aide | 1 | 0 | 1 | 240 | 30 | 33% | 8 |
| Nurse Aide in Training | 1 | 0 | 1 | 3 | 1 | 1% | 2.7 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.3
55% worse than California averageCalifornia average: 6.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
10.4
8% better than California averageCalifornia average: 11.3
Percent of long-stay residents whose need for help with daily activities has increased
14.0%
26% worse than California averageCalifornia average: 11.1%
Percent of long-stay residents whose ability to move independently worsened
15.1%
26% worse than California averageCalifornia average: 12.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
2.1%
81% better than California averageCalifornia average: 11.3%
Percent of long-stay residents experiencing one or more falls with major injury
2.0%
19% worse than California averageCalifornia average: 1.7%
Percent of long-stay high risk residents with pressure ulcers
20.1%
307% worse than California averageCalifornia average: 5.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than California averageCalifornia average: 1.2%
Percent of long-stay residents who lose too much weight
0.4%
90% better than California averageCalifornia average: 4.2%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than California averageCalifornia average: 6.7%
Percent of long-stay residents who received an antipsychotic medication
12.3%
22% worse than California averageCalifornia average: 10.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with California averageCalifornia average: 98.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with California averageCalifornia average: 98.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
6% better than California averageCalifornia average: 94.0%
Percent of short-stay residents who newly received an antipsychotic medication
1.6%
8% worse than California averageCalifornia average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.3%
5% better than California averageCalifornia average: 93.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
54% of new residents, usually for short-term rehab.
42% of new residents, often for short stays.
5% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
92Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Atria Hacienda based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #201 / 347Payroll — State benchmarkedThis home is ranked 201st out of 347 homes in California. Shows total annual staff payroll benchmarked to the California average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Pets Allowed
Room Sizes: 440 / 445 / 550 - 720 / 880 - 900 sq. ft.
Housing Options: Studio / Suite / 1 Bed / 2 Bed
Building Type: 2-story
Transportation Services
Fitness and Recreation
Most residents typically stay for a few weeks or months before returning home or moving on.
1.4 miles from city center
Estimated distance in miles from Palm Desert's city center to Atria Hacienda's address, calculated via Google Maps.
— 2.37 miles to nearest hospital (Eisenhower Primary Care)
Add your location
Atria Hacienda is located in Palm Desert, California.
Here are the financial assistance programs available to residents in California.
The legal owner and operator of Atria Hacienda is Wg Hacienda Sh Lp; Atria Management Co Llc.
Atria Hacienda has a walk score of 75. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Atria Hacienda's occupancy is 60%.
Monique Moreira is the administrator of Atria Hacienda.
Atria Hacienda has 266 beds.
Atria Hacienda has had 4 recently reported deficiencies.
(760) 341-0890 will put you in contact with the team at Atria Hacienda.
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