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Memory Care Home

Brookdale Union Hills

Memory Care Home

Brookdale Union Hills

9296 W Union Hills Dr, Peoria, AZ 85382 View map
Overview of Brookdale Union Hills

Brookdale Union Hills, which can be found at 9296 West Union Hills Drive, Peoria, AZ, is a dedicated memory care community that provides exceptional care for individuals with dementia. Brookdale Union Hills prides itself on creating a secure, nurturing environment where residents can enjoy a high quality of life through personalized care and engaging activities. Brookdale Union Hills offers specialized memory care programs tailored to meet the unique needs of each resident. Their Clare Bridge program, designed for mid to late stages of dementia, and the Solace program, for advanced stages of dementia, provide compassionate, individualized care.

The care team focuses on consistent care assignments, ensuring that each resident receives the personal attention they deserve. The community also offers devotional services, walking club outings, movie nights, and music-based activities like karaoke, all contributing to a vibrant and supportive atmosphere. With amenities like an emergency alert system, pet-friendly policies, transportation, and a beauty/barber shop, Brookdale Union Hills ensures that every resident feels safe, cared for, and at home.

(623) 362-2700

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 56
Bed community size
56-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
18 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 11 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

Services

Directed Care Services (capacity: 56)
Personal Care Services
Supervisory Care Services

About this community

License details

Facility type
Assisted Living Center
Status Active
Issuance April 19, 2007
Expiration October 31, 2026

Additional licensing details

License number: AL6356C
Qualification: Health Care

Ownership & operating entity

Brookdale Union Hills is administrated by Sarah A James.

Safety & Compliance

Wheelchair Accessible
Emergency Systems: Yes
Safety Features: Emergency Alert System

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Sarah James

Care Services

Nursing Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing

All Levels of Care

Assisted Living
Independent Living
Memory Care
Skilled Nursing
Continuing Care Retirement Communities
At Home Care

Additional Policies & Features

Housekeeping: Yes

Amenities & Lifestyle

Emergency Alert System
Pet Friendly
Transportation
Parking
Beauty/Barber Shop
Courtyard and Garden
Porch
Private Dining Room
Arts & Crafts Studio
Game Room
Walking Paths
Wi-Fi
Landscaped Grounds
Meeting Rooms
Computer/Internet Access
Postal Services
Keypad Entry
Ice Cream Parlor
Piano

Programs & Activities

Activities
Residents engage in activities like painting classes, gardening, Tai Chi, and brain games.
Specific Programs
Assisted Living, Independent Living, Memory Care, Skilled Nursing, Continuing Care Retirement Communities, At Home Care
Operating Hours
Mon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT

Pricing & Financial Information

Starting Price$5,145

Dining & Nutrition

Food Description
Dementia-friendly menus with easy-to-manage selections. Three home-style meals plus delicious snacks are served each day.
Meals Included
Yes
Meals Per Day
3
Meal Schedule
Three home-style meals plus delicious snacks are served each day.
Brookdale Union Hills – Menu
Download Menu PDF

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 160 / 240 sq. ft

Housing options icon
Housing options icon

Housing Options: Studio

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Types of Care at Brookdale Union Hills

Memory Care

Type of Rooms Available

Studio
Studio
1
160 - 240 sq. ft
Contact Brookdale Union Hills

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

14 visits/inspections

13 complaint inspections

Arizona average: 6 complaint visits

Arizona average: 5 inspections

13 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Arizona average: 6 complaints

Latest inspection

Date:October 31, 2025
Type:Complaint
Results:1 deficiencies

31 violations

Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Arizona average: 12 violations

12 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Inspection Report Summary for Brookdale Union Hills

The most recent inspection on October 31, 2025, found one deficiency related to a failure to notify the Department immediately of a change in manager during a complaint investigation. Earlier inspections showed a pattern of deficiencies primarily involving documentation issues, medication administration, resident service plans, and abuse reporting. Enforcement actions included several fines totaling over $8,500, with the most recent fines paid in full and no license suspensions or immediate jeopardy findings listed in the available reports. Complaint investigations were mostly unsubstantiated, with no notable substantiated cases reported. The facility’s record shows ongoing challenges with regulatory compliance, though recent inspections indicate fewer deficiencies compared to earlier reports.

Compare Memory Care around Peoria The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.

Cottages at Peoria
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Peoria
98
A+
52
Studio
12
ERIN E MASTERSON
10
12
Avanti Living at Peoria
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Peoria
94
-
4
Studio
1
Candice Fine
2
-
The Auberge at Peoria
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Peoria
90
-
35
Studio
9
Tracy Colburn
1
-
Brookdale Union Hills
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Peoria (Manor Care)
56
-
11
Studio
18
Sarah A James
14
12
AZ Life Assisted Living & Memory Care II
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Peoria (The Meadows at Camino á Lago)
10
-
4
Studio
7
Martha L Goja
3
4

Living Spaces & Floor Plans

Brookdale Union Hills P2
Brookdale Union Hills P1
Brookdale Union Hills P3
Floor Plan
Download PDF

Places of interest near Brookdale Union Hills

Address 7.6 miles from city center — 3.25 miles to nearest hospital (Abrazo Arrowhead Campus)

Address 9296 W Union Hills Dr, Peoria, AZ 85382

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Guides for Better Senior Living

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Financial Aid for Arizona Seniors

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Arizona Long Term Care System

ALTCS

Age 65+ or disabled, Arizona resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Covers tribal members; rural outreach.

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+, Arizona resident, at risk of institutionalization.

~$2,000/month (individual, varies).

$10,000 (individual).

Limited funding; waitlists common.

Senior Community Service Employment Program (SCSEP)

AZ SCSEP

Age 55+, Arizona resident, unemployed, low-income.

~$1,519/month (125% of poverty level, individual).

Not specified; income-driven.

Wages at highest of federal/state/local minimum ($14.35/hour in 2025).

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority, Arizona resident, own/rent home, low-income.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-focused.

High demand in rural desert areas; limited annual funds.

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+, Arizona resident, very low income, able to live independently with support.

~$1,645/month (50% of area median income, individual, varies by county).

$10,000 (individual, excludes home if owned).

Limited units; high demand in metro areas like Phoenix.

Arizona CARES Program

AZ CARES

Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.

No strict limit; cost-sharing above ~$2,500/month threshold.

Not applicable; need-based.

Focus on rural access; complements ALTCS respite.

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled, Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.

Above Medicaid threshold but low-income (~$1,500-$2,500/month, varies by region).

Not specified; income-driven eligibility.

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

More homes from the same owner

Operated by Brookdale
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