Atria Collwood
Atria Collwood
Atria Collwood is an excellent option for seniors seeking an independent lifestyle but need help with daily tasks. Here, every resident is treated with dignity and as their own person, while given a sense of belonging. With a dedicated team of compassionate caregivers by their side, each daily tasks is taken care of for the residents.
At Atria Collwood, there are enriching activities for different differences, to chef-prepared meals that delight the senses, care and thoughtfulness are provided to all the residents. With personalized support tailored to individual needs, residents are able to fully enjoy their senior years.
- Situated in San Diego’s Mid-City region at the vibrant neighborhood ofColina del Sol, this area offers diverse cultures and a youthful vibe with the San Diego State University nearby.
- Iconic landmarks like the 18-hole Colina Park Golf Course and the El Cajon Boulevard with over 100 restaurants and shops are set within 5 miles, alongside Balboa Park with 17 museums, and the San Diego Zoo.
- Colina del Sol developed into a middle-class community with an average income of $44, 381, providing easy access to excellent amenities and healthcare providers.
Inspection Report Summary for Atria Collwood
The California Department of Social Services Community Care Licensing (CCLD) conducted a series of unannounced case‑management visits at the Atria Collwood facility between March and August 2021. Each visit was prompted by a self‑reported incident involving a staff member and one or more residents. During the March visit the agency noted an inappropriate touching incident that led to the staff member’s suspension and eventual termination. A similar incident involving verbal harassment and touching was reported in April; the staff member was again suspended pending investigation. In August, two residents were found missing without leave; a welfare check confirmed the residents’ safety and no deficiencies were identified.
All visits were performed under COVID‑19 restrictions through video telephone calls, yet the agency was able to interview staff, tour the facility virtually, and request relevant records. In every case the agency confirmed the facility’s self‑reporting, gathered documentation, and provided the administrator with copies of the reports and appeal rights. No deficiencies were cited during the incident‑focused visits, reflecting that the facility’s immediate response and documentation met regulatory expectations at the time of each visit.
A more comprehensive investigation was undertaken in December 2021 after the facility again self‑reported a serious violation. The investigation uncovered repeated sexual abuse by a staff member toward two residents, including non‑consensual touching and exposure. The staff member was arrested, charged, and eventually sentenced to probation after pleading guilty to a felony. The facility terminated the staff member’s employment and developed a formal plan of correction to address the deficiency in protecting residents’ personal rights. The deficiency cited under California Code of Regulations Title 22 highlighted the facility’s failure to prevent sexual abuse and to correct the identified violations by the required due date.
These reports illustrate a pattern of staff misconduct that prompted prompt suspensions, terminations, and, when necessary, formal regulatory action. The agency’s unannounced visits and subsequent investigations underscore the importance of robust incident reporting, thorough record‑keeping, and ongoing compliance measures to safeguard residents’ safety and personal rights within community care settings.
This is the number of people who can stay here (Facility Capacity).
Facility Overview
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Facility ID
Unique ID assigned by the state regulatory authority for this licensed facility.
374600890
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Current Occupancy
Shows the current occupancy rate and estimated residents versus total licensed beds.
53% (98/185)
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Facility Type
Indicates the state license category — e.g., RCFE (Residential Care Facility for the Elderly).
RESIDENTIAL CARE ELDERLY
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License Status
Shows whether the facility is currently licensed, closed, or pending renewal.
LICENSED
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Licensed Since
Date when the facility’s license was first issued by the state.
December 20, 1999
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Licensee / Operator
Entity or organization legally responsible for managing this facility.
WG COLLWOOD KNOLLS SH LP; ATRIA MANAGEMENT CO LLC
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County
The county where the facility is located.
SAN DIEGO
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License Details
License information registered with the Better Business Bureau.
- California Department of Social Services (#374600890)
Inspection & Compliance
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All Visits
Sum of inspections, complaint visits, and other administrative visits.
51 visits
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Inspections
Formal inspections conducted by the state’s licensing division.
3 inspections
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Other Visits
Administrative or follow-up visits not related to complaints or inspections.
21 visits
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Complaint Visits
Inspections triggered by official complaints filed with the state.
49 complaints
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Citations
Number of deficiencies or violations found during inspections.
15 citations
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BBB Rating
BBB ratings (A+ to F) reflect how reliably a business handles customer interactions and complaints. They're based on complaint history, transparency, licensing, and time in business — not on customer reviews. NR (No Rating) means the BBB doesn't have enough information yet or the business is under review.
Rated A+
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Inspection Reports
View archived inspection reports for this facility.
View Inspection Reports
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Room Sizes: 290 / 580 sq. ft
Housing Options: Studio / 1 Bed
Building Type: Two-story
Transportation Services
Fitness and Recreation
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Types of Care at Atria Collwood
Atria Collwood Home Overview
Floor Plans
Places of interest near Atria Collwood
9.4 miles from city center
5308 Monroe Ave, San Diego, CA 92115
Email:[email protected]
Phone:619-286-3583
Email:[email protected]
Phone:619-286-3583
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Comparison Chart
For seniors needing help with daily tasks but not full-time nursing.
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
24/7 care needed
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
Claim What’s Yours: Financial Aid for California Seniors
- General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- CA Specifics: County-managed; waitlists possible.
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
- General: Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits: $2,000 (individual).
- CA Specifics: Can hire family as caregivers.
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
- General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 38 counties; waitlists common.
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
- General: Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025): ~$51,500/year (household, adjusted annually).
- Asset Limits: Equity-based; no strict asset cap.
- CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
- General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
- General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits: Not applicable; need-based.
- CA Specifics: High demand in urban areas; complements IHSS respite.
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
- General: Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
- Asset Limits: Not applicable; income-focused.
- CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
Claim What’s Yours Financial Aid for California Seniors
Multipurpose Senior Services Program
Requirements:
-
General:
Age 65+, California resident, Medi-Cal eligible, nursing home risk. -
Income Limits (2025):
~$2,829/month (300% FBR, individual). -
Asset Limits:
$2,000 (individual), $3,000 (couple).
-
CA Specifics:
County-managed; waitlists possible.
Benefits without Contact:
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
Requirements:
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General:
Age 65+, California resident, Medicaid-eligible or low-income.
-
Income Limits:
~$1,732/month (individual, Medi-Cal threshold).
-
Asset Limits:
$2,000 (individual).
-
CA Specifics:
Can hire family as caregivers.
Benefits without Contact:
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
Requirements:
-
General:
Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
-
Income Limits:
~$2,829/month (300% FBR, individual).
-
Asset Limits:
$2,000 (individual).
-
CA Specifics:
Available in 38 counties; waitlists common.
Benefits without Contact:
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
Requirements:
-
General:
Age 62+, California resident, own and live in home, 40% equity.
-
Income Limits (2025):
~$51,500/year (household, adjusted annually).
-
Asset Limits:
Equity-based; no strict asset cap.
-
CA Specifics:
Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
Requirements:
-
General:
Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
-
Income Limits:
~$2,829/month (300% FBR, individual).
-
Asset Limits:
$2,000 (individual).
-
CA Specifics:
Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
Requirements:
-
General:
Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
-
Income Limits:
No strict limit; cost-sharing above ~$2,500/month threshold.
-
Asset Limits:
Not applicable; need-based.
-
CA Specifics:
High demand in urban areas; complements IHSS respite.
Benefits without Contact:
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
Requirements:
-
General:
Age 60+ priority, California resident, low-income, utility/heating need.
-
Income Limits (2025):
~$2,510/month (200% of poverty level, individual).
-
Asset Limits:
Not applicable; income-focused.
-
CA Specifics:
High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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Beds shows the number of beds currently filled in each community agianst the total number of beds. Higher occupied beds usually indicates strong demand and reputation, while lower occupancy may suggest more availability for new residents.
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