Atria Hillcrest
Atria Hillcrest
Overlooking the beautiful scenery located on Hodencamp Road, Thousand Oaks, CA, Atria Hillcrest is an idyllic senior living community offering various care options including assisted living, independent living, and memory care. The community features cozy and warm floor plans including a studio, one-bedroom, two-bedroom, and shared suite. With a team of dedicated and highly skilled professionals, Atria Hillcrest delivers round-the-clock care and assistance.
Atria Hillcrest is a serene senior living community that provides safe and comfortable accommodations to its residents. Here, they ensure the quality of life of the seniors through the community’s exclusive Engage Life program which allows the seniors to participate in tai chi, discussions of current events, and enjoy the company of other residents. Healthy meals are provided three times every day in the bistro or private dining rooms. Basking in the serenity of the community, Atria Hillcrest ensures relaxing and secure residences.
Inspection Report Summary for Atria Hillcrest
The Community Care Licensing Division investigated two separate complaints involving the same 740‑type facility, ATRIA HILLCREST, during 2021‑2022. In the first inquiry, an unannounced visit was prompted by a concern that staff had failed to provide appropriate care to Resident #1. The evaluator met with Executive Director Sarah Dodd, interviewed the resident, the resident’s responsible party, staff, and reviewed documentation. Residents generally reported satisfaction with staff professionalism and respectful boundaries. Staff denied any lapses in care. Because neither the resident nor staff could identify specific incidents that substantiated the claim, the complaint was marked **unsubstantiated** and no deficiencies were recorded.
The second investigation encompassed a broader set of allegations—ranging from inappropriate exposure, physical harm, privacy violations, to neglect of fall prevention and timely response to call buttons. Multiple unannounced visits and extensive interviews with staff, residents, and a med‑tech, as well as record reviews, were conducted. In each allegation, the evidence gathered—including conflicting resident statements, police reports, and staff testimonies—proved insufficient to confirm wrongdoing. For instance, while one resident claimed staff had hit them, police investigations found no credible evidence of abuse. Likewise, despite claims of multiple falls, staff logs and fall‑risk assessments indicated the resident had received routine monitoring and that falls had diminished after intervention. Staff described following protocol for entering apartments, responding promptly to pendants, and ensuring privacy. Because none of the allegations could be substantiated, the report concluded with the same outcome as the first: **unsubstantiated** and without cited deficiencies.
Overall, both investigations reveal a pattern of thorough, unannounced assessments that consistently found no clear evidence of non‑compliance or neglect. While residents and staff expressed confidence in the facility’s operations, the complaints highlighted the importance of ongoing monitoring and documentation to maintain safety and care standards. The Department’s findings underscore that, even when serious allegations are raised, rigorous evidence collection is essential to determine whether regulatory standards have been violated.
This is the number of people who can stay here (Facility Capacity).
Facility Overview
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Current Occupancy
Shows the current occupancy rate and estimated residents versus total licensed beds.
63.3% (131/207)
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Facility Type
Indicates the state license category — e.g., RCFE (Residential Care Facility for the Elderly).
RESIDENTIAL CARE ELDERLY
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License Status
Shows whether the facility is currently licensed, closed, or pending renewal.
LICENSED
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Licensed Since
Date when the facility’s license was first issued by the state.
April 20, 1998
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Licensee / Operator
Entity or organization legally responsible for managing this facility.
WG HILLCREST INN SH LP; ATRIA MANAGEMENT CO LLC
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County
The county where the facility is located.
VENTURA
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License Details
License information registered with the Better Business Bureau.
- California Department of Social Services (#565800366)
Inspection & Compliance
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All Visits
Sum of inspections, complaint visits, and other administrative visits.
29 visits
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Inspections
Formal inspections conducted by the state’s licensing division.
5 inspections
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Other Visits
Administrative or follow-up visits not related to complaints or inspections.
9 visits
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Complaint Visits
Inspections triggered by official complaints filed with the state.
19 complaints
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Citations
Number of deficiencies or violations found during inspections.
8 citations
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BBB Rating
BBB ratings (A+ to F) reflect how reliably a business handles customer interactions and complaints. They're based on complaint history, transparency, licensing, and time in business — not on customer reviews. NR (No Rating) means the BBB doesn't have enough information yet or the business is under review.
Rated A+
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Inspection Reports
View archived inspection reports for this facility.
View Inspection Reports
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Room Sizes: 306 - 340 / 408 - 483 / 612 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
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Types of Care at Atria Hillcrest
Floor Plans
Places of interest near Atria Hillcrest
2.6 miles from city center
405 Hodencamp Rd, Thousand Oaks, CA 91360
Email:[email protected]
Phone:805-373-0606
Email:[email protected]
Phone:805-373-0606
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Comparison Chart
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
24/7 care needed
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
Claim What’s Yours: Financial Aid for California Seniors
- General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- CA Specifics: County-managed; waitlists possible.
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
- General: Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits: $2,000 (individual).
- CA Specifics: Can hire family as caregivers.
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
- General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 38 counties; waitlists common.
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
- General: Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025): ~$51,500/year (household, adjusted annually).
- Asset Limits: Equity-based; no strict asset cap.
- CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
- General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
- General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits: Not applicable; need-based.
- CA Specifics: High demand in urban areas; complements IHSS respite.
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
- General: Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
- Asset Limits: Not applicable; income-focused.
- CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
Claim What’s Yours Financial Aid for California Seniors
Multipurpose Senior Services Program
Requirements:
General:Age 65+, California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025):~$2,829/month (300% FBR, individual).- Asset Limits:$2,000 (individual), $3,000 (couple).
CA Specifics:County-managed; waitlists possible.
Benefits without Contact:
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
Requirements:
- General:Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits:~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits:$2,000 (individual).
- CA Specifics:Can hire family as caregivers.
Benefits without Contact:
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
Requirements:
- General:Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 38 counties; waitlists common.
Benefits without Contact:
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
Requirements:
- General:Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025):~$51,500/year (household, adjusted annually).
- Asset Limits:Equity-based; no strict asset cap.
- CA Specifics:Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
Requirements:
- General:Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
Requirements:
- General:Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits:No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits:Not applicable; need-based.
- CA Specifics:High demand in urban areas; complements IHSS respite.
Benefits without Contact:
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
Requirements:
- General:Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025):~$2,510/month (200% of poverty level, individual).
- Asset Limits:Not applicable; income-focused.
- CA Specifics:High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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Beds shows the number of beds currently filled in each community agianst the total number of beds. Higher occupied beds usually indicates strong demand and reputation, while lower occupancy may suggest more availability for new residents.
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