Atria Park of San Mateo
Atria Park of San Mateo is an Assisted Living Home in California
Atria Park of San… is an Assisted Living Home in California
Atria Park of San Mateo
Atria Park of San Mateo is an Assisted Living Home in California
Atria Park of San… is an Assisted Living Home in California
Situated just 20 miles south of San Francisco, Atria Park of San Mateo extends a warm welcome to San Mateo, California seniors, offering a blend of assisted living and memory care services. With a dedicated staff taking care of the driving, housekeeping, laundry, and home maintenance, residents can dedicate their time to what truly ignites their passions.
Atria Park of San Mateo stands out with its Engage Life® program, presenting many opportunities for residents to explore, create, and engage. This San Mateo, California community is tailored for active seniors seeking a dynamic lifestyle complemented by premium amenities. Nestled within the Hillsdale neighborhood along the waterfront, this community thrives on fostering connections and bringing people together, enriching the lives of its residents.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
This home usually has availability
Lower occupancy suggests more openings may be available.
About this community
California average: 72%
Additional licensing details
Ownership & operating entity
Atria Park of San Mateo is legally operated by WG HILLSDALE SH LP; ATRIA MANAGEMENT CO LLC.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Room Sizes: 205 - 382 / 405 - 522 / 437 - 467 sq. ft
Housing Options: Studio / 1 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Types of Care at Atria Park of San Mateo
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
54 visits
California average: 14 visits
Breakdown by visit type
31 total complaint visits
23 other visits
Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.
California average
12 total complaint visits
7 other visits
23 complaint investigations
Investigations can have many visits.
California average: 10 complaint investigations
4 official inspections
California average: 4 official inspections
15 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
California average: 9 citations
11 serious citations
A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.
California average: 3 serious citations
4 moderate citations
A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.
California average: 4 moderate citations
Inspection Report Summary for Atria Park of San Mateo
Atrium Park of San Mateo (Facility #415600133) has been subject to several unannounced case‑management and annual inspections between March 2021 and July 2022, each uncovering recurring compliance gaps. The earliest review in March 2021 documented a failure to secure a higher‑level care facility for a resident who developed a stage‑3 pressure ulcer. The licensee did not request the necessary exception or provide the care required by the PCHH instructions, and the administrator was cited for not meeting the qualifications and duties mandated under Section 87405(d)(1)(2). This citation reflected a broader pattern of administrative oversight deficiencies and an inadequate response to a documented health‑related incident.
The July 2021 visit, the required one‑year assessment, confirmed the facility’s physical layout and general infection‑control practices but highlighted a critical lapse in criminal‑background clearances for staff with direct resident contact. Two employees who had been employed for 19 months and 10 days, respectively, had not transferred clearances to the facility, posing a safety risk. The licensing evaluator requested that the facility submit the appropriate transfer forms within the same day, and the deficiency was noted as corrected thereafter.
In August 2021 the evaluator focused on incident management. One visit addressed a resident elopement, prompting the facility to develop new response procedures and to submit an addendum to the incident report. A second walk‑through identified inadequate COVID‑19 signage. The existing sign was deemed informational rather than a reminder for mask usage and social distancing; the evaluator recommended more prominent, specific notices in accordance with recent PINs issued by the Department.
The July 2022 review, though brief in the excerpt, was a further case‑management inspection, indicating that the agency continues to monitor compliance on an ongoing basis.
Across these visits, patterns emerge: repeated administrative and documentation failures, insufficient staff credentialing, and lapses in infection‑control and emergency procedures. The evaluator consistently issued corrective action plans with specific deadlines, underscoring the need for Atrium Park of San Mateo to strengthen its administrative oversight, maintain accurate staff clearances, and enforce robust infection‑control and emergency protocols to achieve full regulatory compliance.
Compare Assisted Living around San Mateo
The information below is reported by the California Department of Social Services and Department of Public Health.Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Hospice Care
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Hospice Care
Respite Care
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Places of interest near Atria Park of San Mateo
3.4 miles from city center
2883 S Norfolk St, San Mateo, CA 94403
Calculate Travel Distance to Atria Park of San Mateo
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