Atria Park of San Mateo

Atria Park of San Mateo is an Assisted Living Home in California

Atria Park of San… is an Assisted Living Home in California

Atria Park of San Mateo

2883 S Norfolk St, San Mateo, CA 94403 View Map

Atria Park of San Mateo is an Assisted Living Home in California

Atria Park of San… is an Assisted Living Home in California

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Overview of Atria Park of San Mateo

Situated just 20 miles south of San Francisco, Atria Park of San Mateo extends a warm welcome to San Mateo, California seniors, offering a blend of assisted living and memory care services. With a dedicated staff taking care of the driving, housekeeping, laundry, and home maintenance, residents can dedicate their time to what truly ignites their passions.

Atria Park of San Mateo stands out with its Engage Life® program, presenting many opportunities for residents to explore, create, and engage. This San Mateo, California community is tailored for active seniors seeking a dynamic lifestyle complemented by premium amenities. Nestled within the Hillsdale neighborhood along the waterfront, this community thrives on fostering connections and bringing people together, enriching the lives of its residents.

650-378-3000

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 175

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the California average
Occupancy rate 42.3%
Occupancy rate
42.3%
Bed community size
175-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
24 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 70 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy Rate
42%
Occupied Beds
74 of 175
Percentage of available beds currently in use by residents.

California average: 72%

License Status
ON PROBATION
Facility Type
RESIDENTIAL CARE ELDERLY
License Date
June 28, 2001

Additional licensing details

County: SAN MATEO

Ownership & operating entity

Atria Park of San Mateo is legally operated by WG HILLSDALE SH LP; ATRIA MANAGEMENT CO LLC.

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 205 - 382 / 405 - 522 / 437 - 467 sq. ft

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Atria Park of San Mateo

Assisted Living Memory Care
Contact Atria Park of San Mateo

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

54 visits

California average: 14 visits

Breakdown by visit type

31 total complaint visits

23 other visits Info Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.

California average

12 total complaint visits

7 other visits

23 complaint investigations

Investigations can have many visits.

California average: 10 complaint investigations

4 official inspections

California average: 4 official inspections

15 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

California average: 9 citations

11 serious citations

A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.

California average: 3 serious citations

4 moderate citations

A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.

California average: 4 moderate citations

Inspection Report Summary for Atria Park of San Mateo

Atrium Park of San Mateo (Facility #415600133) has been subject to several unannounced case‑management and annual inspections between March 2021 and July 2022, each uncovering recurring compliance gaps. The earliest review in March 2021 documented a failure to secure a higher‑level care facility for a resident who developed a stage‑3 pressure ulcer. The licensee did not request the necessary exception or provide the care required by the PCHH instructions, and the administrator was cited for not meeting the qualifications and duties mandated under Section 87405(d)(1)(2). This citation reflected a broader pattern of administrative oversight deficiencies and an inadequate response to a documented health‑related incident.

The July 2021 visit, the required one‑year assessment, confirmed the facility’s physical layout and general infection‑control practices but highlighted a critical lapse in criminal‑background clearances for staff with direct resident contact. Two employees who had been employed for 19 months and 10 days, respectively, had not transferred clearances to the facility, posing a safety risk. The licensing evaluator requested that the facility submit the appropriate transfer forms within the same day, and the deficiency was noted as corrected thereafter.

In August 2021 the evaluator focused on incident management. One visit addressed a resident elopement, prompting the facility to develop new response procedures and to submit an addendum to the incident report. A second walk‑through identified inadequate COVID‑19 signage. The existing sign was deemed informational rather than a reminder for mask usage and social distancing; the evaluator recommended more prominent, specific notices in accordance with recent PINs issued by the Department.

The July 2022 review, though brief in the excerpt, was a further case‑management inspection, indicating that the agency continues to monitor compliance on an ongoing basis.

Across these visits, patterns emerge: repeated administrative and documentation failures, insufficient staff credentialing, and lapses in infection‑control and emergency procedures. The evaluator consistently issued corrective action plans with specific deadlines, underscoring the need for Atrium Park of San Mateo to strengthen its administrative oversight, maintain accurate staff clearances, and enforce robust infection‑control and emergency protocols to achieve full regulatory compliance.

Compare Assisted Living around San Mateo

The information below is reported by the California Department of Social Services and Department of Public Health.
Atria Park of San Mateo
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

San Mateo
175
Yes
70
WG HILLSDALE SH LP; ATRIA MANAGEMENT CO LLC
42.3%
Studio / 1 Bed
Sunrise of San Mateo
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

San Mateo
85
Yes
88
SZR SAN MATEO LLC; SUNRISE SENIOR LIVING MGT
82.4%
Studio / 1 Bed / 2 Bed
Heritage Residential Care
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

San Mateo
12
No
95
-
83.3%
Studio / 1 Bed
B&B Residential Facilities, Inc.
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

RC

Respite Care

San Mateo
7
Yes
86
B & B RESIDENTIAL FACILITIES, INC.
100.0%
Studio / 1 Bed
George Anne Home
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

San Mateo
6
Yes
86
GONG, PETER
83.3%
Studio / 1 Bed

Living Spaces & Floor Plans

Atria Park Of San Mateo 1 Bed B
Atria Park Of San Mateo 1 Bed
Atria Park Of San Mateo Studio
Atria Park Of San Mateo Studio B

Places of interest near Atria Park of San Mateo

Address 3.4 miles from city center

Address 2883 S Norfolk St, San Mateo, CA 94403

Calculate Travel Distance to Atria Park of San Mateo

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Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for California Seniors

Get financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+, California resident, Medi-Cal eligible, nursing home risk.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

In-Home Supportive Services (IHSS)

California IHSS

Age 65+, California resident, Medicaid-eligible or low-income.

~$1,732/month (individual, Medi-Cal threshold).

$2,000 (individual).

Can hire family as caregivers.

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 38 counties; waitlists common.

Property Tax Postponement Program (PTP)

CA PTP

Age 62+, California resident, own and live in home, 40% equity.

~$51,500/year (household, adjusted annually).

Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

California CARES Program

CA CARES

Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

No strict limit; cost-sharing above ~$2,500/month threshold.

Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Low-Income Home Energy Assistance Program (LIHEAP)

CA LIHEAP

Age 60+ priority, California resident, low-income, utility/heating need.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-focused.

High demand in inland/coastal extremes; weatherization capped at $5,000/home.

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More homes from the same owner

Operated by Atria
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