Atria Park of San Mateo

Atria Park of San Mateo is an Assisted Living Home in California

Atria Park of San… is an Assisted Living Home in California

Atria Park of San Mateo

2883 S Norfolk St, San Mateo, CA 94403 View Map

Atria Park of San Mateo is an Assisted Living Home in California

Atria Park of San… is an Assisted Living Home in California

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Overview of Atria Park of San Mateo

Situated just 20 miles south of San Francisco, Atria Park of San Mateo extends a warm welcome to San Mateo, California seniors, offering a blend of assisted living and memory care services. With a dedicated staff taking care of the driving, housekeeping, laundry, and home maintenance, residents can dedicate their time to what truly ignites their passions.

Atria Park of San Mateo stands out with its Engage Life® program, presenting many opportunities for residents to explore, create, and engage. This San Mateo, California community is tailored for active seniors seeking a dynamic lifestyle complemented by premium amenities. Nestled within the Hillsdale neighborhood along the waterfront, this community thrives on fostering connections and bringing people together, enriching the lives of its residents.

650-378-3000
Home Information Atria Park of San Mateo
Bed community size
175-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
18+ years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 70 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy Rate
52%
Occupied Beds
91 of 175
Percentage of available beds currently in use by residents.

California average: 71%

License Status
ON PROBATION
Facility Type
RESIDENTIAL CARE ELDERLY
License Date
June 28, 2001

Additional licensing details

County: SAN MATEO

Ownership & operating entity

Atria Park of San Mateo is legally operated by WG HILLSDALE SH LP; ATRIA MANAGEMENT CO LLC.

Nonprofit ownership: No

What does this home offer?

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Pets Allowed: Yes, Pets Allowed

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Room Sizes: 205 - 382 / 405 - 522 / 437 - 467 sq. ft

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Housing Options: Studio / 1 Bed

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Building Type: 3-story

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Transportation Services

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Fitness and Recreation

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Types of Care at Atria Park of San Mateo

Assisted Living Memory Care
Contact Atria Park of San Mateo

Inspection History

In California, the Department of Social Services (for ALFs) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

37 visits/inspections

28 visits/inspections triggered by complaints

4 routine inspections

23 other visits

California average: 14 visits/inspections

15 citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

California average: 9 citations

Inspection Report Summary for Atria Park of San Mateo

Atrium Park of San Mateo (Facility #415600133) has been subject to several unannounced case‑management and annual inspections between March 2021 and July 2022, each uncovering recurring compliance gaps. The earliest review in March 2021 documented a failure to secure a higher‑level care facility for a resident who developed a stage‑3 pressure ulcer. The licensee did not request the necessary exception or provide the care required by the PCHH instructions, and the administrator was cited for not meeting the qualifications and duties mandated under Section 87405(d)(1)(2). This citation reflected a broader pattern of administrative oversight deficiencies and an inadequate response to a documented health‑related incident.

The July 2021 visit, the required one‑year assessment, confirmed the facility’s physical layout and general infection‑control practices but highlighted a critical lapse in criminal‑background clearances for staff with direct resident contact. Two employees who had been employed for 19 months and 10 days, respectively, had not transferred clearances to the facility, posing a safety risk. The licensing evaluator requested that the facility submit the appropriate transfer forms within the same day, and the deficiency was noted as corrected thereafter.

In August 2021 the evaluator focused on incident management. One visit addressed a resident elopement, prompting the facility to develop new response procedures and to submit an addendum to the incident report. A second walk‑through identified inadequate COVID‑19 signage. The existing sign was deemed informational rather than a reminder for mask usage and social distancing; the evaluator recommended more prominent, specific notices in accordance with recent PINs issued by the Department.

The July 2022 review, though brief in the excerpt, was a further case‑management inspection, indicating that the agency continues to monitor compliance on an ongoing basis.

Across these visits, patterns emerge: repeated administrative and documentation failures, insufficient staff credentialing, and lapses in infection‑control and emergency procedures. The evaluator consistently issued corrective action plans with specific deadlines, underscoring the need for Atrium Park of San Mateo to strengthen its administrative oversight, maintain accurate staff clearances, and enforce robust infection‑control and emergency protocols to achieve full regulatory compliance.

Floor Plans

Places of interest near Atria Park of San Mateo

Address 3.4 miles from city center

Address 2883 S Norfolk St, San Mateo, CA 94403

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Comparison Chart

The information below is reported by the California Department of Social Services and Department of Public Health.
Compare Assisted Living around San Mateo
Atria Park of San Mateo
AL

For seniors needing help with daily tasks but not full-time nursing.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

San Mateo
175
Yes
70
WG HILLSDALE SH LP; ATRIA MANAGEMENT CO LLC
52.0%
Studio / 1 Bed
Sunrise of San Mateo
AL

For seniors needing help with daily tasks but not full-time nursing.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

San Mateo
85
Yes
88
SZR SAN MATEO LLC; SUNRISE SENIOR LIVING MGT
82.4%
Studio / 1 Bed / 2 Bed
Heritage Residential Care
AL

For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

San Mateo
-
No
95
-
-
Studio / 1 Bed
George Anne Home
AL

For seniors needing help with daily tasks but not full-time nursing.

San Mateo
6
Yes
86
GONG, PETER
66.7%
Studio / 1 Bed
B&B Residential Facilities, Inc.
AL

For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

RC

Respite Care

San Mateo
7
Yes
86
B & B RESIDENTIAL FACILITIES, INC.
100.0%
Studio / 1 Bed
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Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for California Seniors

Program
State Program Name
Eligibility
Benefits
Multipurpose Senior Services Program
MSSP (Medi-Cal Waiver)
  • General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • CA Specifics: County-managed; waitlists possible.
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
  • General: Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Can hire family as caregivers.
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
  • General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 38 counties; waitlists common.
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
  • General: Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025): ~$51,500/year (household, adjusted annually).
  • Asset Limits: Equity-based; no strict asset cap.
  • CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
CA ALW
  • General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
CA CARES
  • General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits: Not applicable; need-based.
  • CA Specifics: High demand in urban areas; complements IHSS respite.
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
  • General: Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
  • Asset Limits: Not applicable; income-focused.
  • CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).

Claim What’s Yours Financial Aid for California Seniors

MSSP (Medi-Cal Waiver)

Multipurpose Senior Services Program

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • CA Specifics:
    County-managed; waitlists possible.
Benefits without Contact:
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
California IHSS

In-Home Supportive Services (IHSS)

Requirements:
  • General:
    Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits:
    ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Can hire family as caregivers.
Benefits without Contact:
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
CA MSSP

Multipurpose Senior Services Program (MSSP)

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 38 counties; waitlists common.
Benefits without Contact:
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
CA PTP

Property Tax Postponement Program (PTP)

Requirements:
  • General:
    Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025):
    ~$51,500/year (household, adjusted annually).
  • Asset Limits:
    Equity-based; no strict asset cap.
  • CA Specifics:
    Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
CA ALW

Assisted Living Waiver (ALW)

Requirements:
  • General:
    Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
CA CARES

California CARES Program

Requirements:
  • General:
    Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits:
    No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits:
    Not applicable; need-based.
  • CA Specifics:
    High demand in urban areas; complements IHSS respite.
Benefits without Contact:
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
CA LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025):
    ~$2,510/month (200% of poverty level, individual).
  • Asset Limits:
    Not applicable; income-focused.
  • CA Specifics:
    High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).

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Operated by Atria