Brookdale Asheville Overlook
Assisted Living · Asheville, NC

Overview of Brookdale Asheville Overlook

Located in Asheville, NC, Brookdale Asheville Overlook offers a vibrant senior living community offering assisted living. Residents here can enjoy spacious, pet-friendly apartments filled with natural light and a sense of tranquility, away from the city’s hustle. Surrounded by North Carolina’s famous forests and the Great Smoky Mountains, residents enjoy a scenic and relaxing mountain view that provides a healing and peaceful environment, along with 24-hour emergency support from a dedicated team.

At Brookdale Trillium Crossing, seniors can start their day with a coffee on the porch and choose from a variety of activities designed to enhance their well-being. Whether it’s joining a fitness class, or participating in relaxing outdoor recreations like biking, hiking, and fishing, there’s something for everyone. The community’s dining program offers nutritious, chef-prepared meals in a restaurant-style setting, tailored to residents’ preferences and dietary needs. Recognized as Best Assisted Living by U.S. News and World Report, the community guarantees a welcoming environment supported by high-quality care.

(828) 684-1982

Types of Care at Brookdale Asheville Overlook

Assisted Living
Bed community size
79-bed community Rank #176 / 397Bed count — State benchmarkedThis home is ranked 176th out of 397 homes in North Carolina. Shows this facility's certified or reported bed count compared to other North Carolina SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 48 / 100 Rank #167 / 572Walk Score — State benchmarkedThis home is ranked 167th out of 572 homes in North Carolina. Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
57%
Rank #190 / 264Occupancy rate — State benchmarkedThis home is ranked 190th out of 264 homes in North Carolina. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 264. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the North Carolina average: 76.4%
Occupied beds
45 / 79
Average occupied beds in North Carolina homes 85 beds

License Details

StatusActive
CountyBuncombe
License NumberHAL-011-036

Safety & Compliance

Wheelchair Accessible
Emergency SystemsYes
Safety FeaturesEmergency Alert System

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactAndria Warren, Executive Director

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Policies & Features

HousekeepingYes

Amenities & Lifestyle

Pet Friendly
Transportation
Library
Beauty/Barber Shop
Courtyard And Garden
Private Dining Room
Arts & Crafts Studio
Game Room
Walking Paths
Landscaped Grounds
Whirlpool
Piano
ActivitiesActivities include gardening, fitness classes, and social events.
Specific ProgramsContinuing Care Retirement Communities, At Home Care
Operating HoursMon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT

Pricing & Financial Information

Starting Price$5,335 per month

Dining & Nutrition

Food DescriptionDining room offers menus based on resident suggestions and feedback, with a focus on fresh, seasonal ingredients.

Contact Brookdale Asheville Overlook

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

  • 2024-04-29 $6,000 Paid in Full

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2016 vs. North Carolina state average
Overall vs. NC average 1 Worse Metrics worse than North Carolina average:
• Deficiencies per inspection (14% above)
5 Better Metrics better than North Carolina average:
• Total deficiencies (7% below)
• Deficiencies per year (7% below)
• Total inspections (19% below)
• Inspections with deficiencies (32% below)
• Inspection deficiency rate (16% below)
Latest Inspection March 11, 2024 Complaint Investigation

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 4346 This facility has 7% fewer total deficiencies than a typical North Carolina assisted living residence (43 vs. NC avg 46).↓ 7% better
Deficiencies per year Info Average deficiencies per year since 2016. 4.34.6 This facility has 7% fewer deficiencies per year than a typical North Carolina assisted living residence (4.3 vs. NC avg 4.6).↓ 7% better
Deficiencies per inspection Info Average deficiencies per inspection. 2.52.2 This facility has 14% more deficiencies per inspection than a typical North Carolina assisted living residence (2.5 vs. NC avg 2.2).↑ 14% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNC Averagevs. NC Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 1721 This facility has 19% fewer total inspections than a typical North Carolina assisted living residence (17 vs. NC avg 21).↓ 19% better
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 1319 This facility has 32% fewer inspections with deficiencies than a typical North Carolina assisted living residence (13 vs. NC avg 19).↓ 32% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 76%90% This facility has 14 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (76% vs. NC avg 90%).↓ 14% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on March 11, 2024, found deficiencies related to medication administration errors and failure to notify primary care physicians of elevated blood pressures and medication issues. Earlier inspections showed a pattern of deficiencies involving physical plant maintenance, fire safety, and health care follow-up, including medication administration and staffing practices. Inspectors cited recurring issues with medication management and health care referrals, as well as multiple building safety and sanitation concerns in prior construction surveys. The complaint investigation in March 2024 was substantiated, confirming medication errors that led to a resident’s hypertensive crisis requiring ICU admission. The facility’s inspection history shows ongoing challenges with medication administration and building maintenance, with no clear trend of improvement.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Division Of Health Service Rating
4/4

North Carolina average: 3 stars See full North Carolina ranking

Scores

DHSR Score
103.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98 See full North Carolina ranking

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Private Room / Shared Room

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
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Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Type of Rooms Available

Private Rooms
Private Rooms
1
Shared Rooms
Shared Rooms
1

Living Spaces & Floor Plans for Brookdale Asheville Overlook

Floor Plan
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Brookdale Asheville Overlook Reviews

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Kelly Freeman
Loved the community.

Places of interest near Brookdale Asheville Overlook

Address 8.8 miles from city center Info Estimated distance in miles from Asheville's city center to Brookdale Asheville Overlook's address, calculated via Google Maps. — 1.65 miles to nearest hospital (Publix Pharmacy at Pinnacle Point)

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Financial Assistance for
Assisted Living in North Carolina

Brookdale Asheville Overlook is located in Asheville, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.

Get Financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled
General North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NC

High demand; waitlists common in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General North Carolina resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NC

Limited slots; rural/urban balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+
General NC resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NC

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+
General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
NC

Family can be aides; varies by county funding.

Benefits
Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled
General NC resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NC

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NC resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NC

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized
General NC resident, homeowner, low-income.
Income Limits (2025) ~$30,258/year 50% AMI, varies by county
Asset Limits Not strictly assessed; home value considered.
NC

Forgivable at $2,000/year; statewide via local partners.

Benefits
Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)
General NC resident, in licensed adult care home, low-income.
Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.
Asset Limits $2,000 individual
NC

Covers assisted living; counties supplement state funds.

Benefits
Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Compare Assisted Living around Asheville

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.

Filter by care type
Brookdale Asheville Overlook
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Asheville79Yes 48 57.0% 103.50/2001776.5%Private Room / Shared Room
Givens Gerber Park
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Asheville-No 51 -----Studio / 1 Bed / 2 Bed

Frequently Asked Questions about Brookdale Asheville Overlook

Is Brookdale Asheville Overlook in a walkable area?

Brookdale Asheville Overlook has a walk score of 48. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Brookdale Asheville Overlook?

According to NC state health department records, Brookdale Asheville Overlook's license number is HAL-011-036.

What is the occupancy rate at Brookdale Asheville Overlook?

Brookdale Asheville Overlook's occupancy is 57%.

Does Brookdale Asheville Overlook have different floorplan options?

Yes — see the floorplan options available at Brookdale Asheville Overlook on this page.

How many beds does Brookdale Asheville Overlook have?

Brookdale Asheville Overlook has 79 beds.

What is the phone number of Brookdale Asheville Overlook?

(828) 684-1982 will put you in contact with the team at Brookdale Asheville Overlook.

What county is Brookdale Asheville Overlook located in?

Brookdale Asheville Overlook is in Buncombe County.

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