Occupancy rate
69%
Lower than the West Virginia average: 89.9%Brookdale Charleston Gardens
Assisted Living & Memory Care · Charleston, WV
Brookdale Charleston Gardens
Assisted Living & Memory Care · Charleston, WV
Overview of Brookdale Charleston Gardens
Awarded #1 in Customer Satisfaction, Brookdale Charleston Gardens provides exceptional service for seniors in assisted living; they strive to provide a dedicated approach to enhancing the quality of life for their seniors in need of quality assistance by providing options that specifically cater to each individual’s needs while still maintaining a level of independence and individuality. As a member of the Brookdale Senior Living Group, Charleston Gardens is guaranteed to provide a resident-centered atmosphere for its seniors, promoting a comfortable and secure living situation for them.
Life at Brookdale Charleston Gardens is designed to make lives safe and convenient for everyone; with the all-inclusive amenities and services provided by management, seniors are able to live hassle-free. They pride themselves on their approach to modern assisted living care which is unparalleled with their remarkable care staff that offers compassionate care with their service.
121-bed community
A larger shared setting that may offer more common spaces and organized community services.
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score: 1 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Occupancy
Lower than the West Virginia average: 89.9%Occupied beds
84 / 121
Average residents per home in West Virginia
77 per day
Facility TypeAssisted Living Residence
StatusActive
IssuanceDecember 29, 2024
ExpirationDecember 28, 2025
CountyKanawha
License Number507445
Brookdale Charleston Gardens is administrated by Donna Prowse.
Supplemental Security Income Beds
Units available for residents receiving Supplemental Security Income (SSI) benefits.
0 units
Total beds
121 units
Wheelchair Accessible
Emergency SystemsYes
Safety FeaturesEmergency Alert System
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Fax(304)343-5975
HousekeepingYes
Pet Friendly
Transportation
Concierge Service
Beauty/Barber Shop
Courtyard And Garden
Private Dining Room
Walking Paths
Landscaped Grounds
Pharmacy
Piano
ActivitiesActivities include gardening, baking classes, bingo, and more.
Operating HoursMon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT
Assisted Living$4,940 per month
Memory Care$7,130 per month
Food DescriptionHome-cooked entrees served restaurant-style in a warm and friendly dining room.
What does this home offer?
Pets Allowed
Room Sizes: 310 / 474 - 610 sq. ft.
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 2-story
Transportation Services
Fitness and Recreation
Types of Care at Brookdale Charleston Gardens
Assisted Living
Memory Care
Inspection History
In West Virginia, the Department of Health and Human Resources, Office of Health Facility Licensure is responsible for the unannounced inspection and certification of all senior care facilities.
Since 2002 · 24 years of data
310 deficiencies
24 inspections
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the West Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2002 vs. West Virginia state average
Overall vs. WV average
3 Worse
Metrics worse than West Virginia average:
• Total deficiencies (24% above)
• Deficiencies per year (24% above)
• Total inspections (41% above) 1 Better Metrics better than West Virginia average:
• Deficiencies per inspection (12% below)
• Total deficiencies (24% above)
• Deficiencies per year (24% above)
• Total inspections (41% above) 1 Better Metrics better than West Virginia average:
• Deficiencies per inspection (12% below)
Latest Inspection
September 1, 2025
Deficiencies
Deficiencies are formal regulatory issues recorded during state inspections.
| Metric | This Facility | WV Average | vs. WV Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 310 | 249 | This facility has 24% more total deficiencies than a typical West Virginia assisted living residence (310 vs. WV avg 249).↑ 24% worse |
|
Deficiencies per year
Average deficiencies per year since 2002.
| 12.9 | 10.4 | This facility has 24% more deficiencies per year than a typical West Virginia assisted living residence (12.9 vs. WV avg 10.4).↑ 24% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 12.9 | 14.6 | This facility has 12% fewer deficiencies per inspection than a typical West Virginia assisted living residence (12.9 vs. WV avg 14.6).↓ 12% better |
Inspections
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | WV Average | vs. WV Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 24 | 17 | This facility has 41% more total inspections than a typical West Virginia assisted living residence (24 vs. WV avg 17).↑ 41% worse |
|
Health investigations
On-site investigations focused on resident health and care quality.
| 21 | — | — |
|
Life safety inspections
Inspections focused on building safety — fire prevention, emergency egress, and similar.
| 3 | — | — |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspections on November 5, 2025, included two complaint investigations that were both unsubstantiated with no deficiencies cited. Earlier inspections showed a pattern of deficiencies primarily related to housekeeping and maintenance, medication administration and documentation, staffing levels and training, and care planning, especially in the assisted living and memory care units. Several substantiated complaints involved failures in resident care documentation, medication management, and inadequate housekeeping, with some issues persisting over multiple years but generally addressed through follow-up inspections and plans of correction. No fines, immediate jeopardy findings, or license suspensions were listed in the available reports. The facility’s recent clean inspections suggest improvement following a history of mixed compliance with regulatory standards.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsLiving Spaces & Floor Plans for Brookdale Charleston Gardens
Brookdale Charleston Gardens 1Br A
Brookdale Charleston Gardens 1Br B
Brookdale Charleston Gardens 2Br
Brookdale Charleston Gardens Studio
Floor Plan
Download PDF
Financial Assistance for
Assisted Living in West Virginia
Brookdale Charleston Gardens is located in Charleston, West Virginia.
Here are the financial assistance programs available to residents in West Virginia.
Places of interest near Brookdale Charleston Gardens
3.2 miles from city center
Estimated distance in miles from Charleston's city center to Brookdale Charleston Gardens's address, calculated via Google Maps.
— 0.52 miles to nearest hospital (Vet Center)
Calculate Travel Distance to Brookdale Charleston Gardens
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Compare Assisted Living around Charleston
The information below is reported by the West Virginia Department of Health and Human Resources, Office of Health Facility Licensure.
Filter by care type
| Harmony at White Oaks |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Bridgeport | 130 | Yes | 10 | Studio / 1 Bed / 2 Bed | 2 | - | Beth Harris | 24 | 4 | - | 0.0 |
| Brookdale Charleston Gardens |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Charleston | 121 | Yes | 1 | Studio / 1 Bed / 2 Bed | 1 | 69.4% | Donna Prowse | 21 | 3 | 310 | 12.9 |
| Harmony at Southridge |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Charleston (Southridge Center) | 120 | No | 5 | Studio / 1 Bed / 2 Bed | 1 | 86.7% | Jessica Treadway | 60 | 6 | 158 | 2.4 |
| Central Ave Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Charleston (West Side) | 8 | Yes | 59 | Studio / 1 Bed / 2 Bed | - | 62.5% | Ashley Moffitt | 6 | 3 | 134 | 14.9 |
| Dream Home Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Cross Lanes | - | Yes | 11 | Studio / 1 Bed / 2 Bed | - | - | - | - | - | - | - |
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Operated by
Brookdale
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Frequently Asked Questions about Brookdale Charleston Gardens
Is Brookdale Charleston Gardens in a walkable area?
Brookdale Charleston Gardens has a walk score of 1. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of Brookdale Charleston Gardens?
According to WV state health department records, Brookdale Charleston Gardens's license number is 507445.
When does Brookdale Charleston Gardens's license expire?
According to WV state health department records, Brookdale Charleston Gardens's license expires on December 28, 2025.
What is the occupancy rate at Brookdale Charleston Gardens?
Brookdale Charleston Gardens's occupancy is 69%.
Does Brookdale Charleston Gardens have different floorplan options?
Yes — see the floorplan options available at Brookdale Charleston Gardens on this page.
Who is the administrator of Brookdale Charleston Gardens?
Donna Prowse is the administrator of Brookdale Charleston Gardens.
How many beds does Brookdale Charleston Gardens have?
Brookdale Charleston Gardens has 121 beds.
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