Overview of Brookdale Monroe Square

Brookdale Monroe Square is a one-of-a kind senior living community located in Monroe, North Carolina, offering comprehensive memory care services. Situated in a vibrant community near restaurants, shopping centers, banks, and medical facilities, this community offers a supportive environment promoting independence while ensuring personalized care tailored to residents’ needs.

The dedicated team provides round-the-clock assistance with daily activities, complemented by a diverse calendar of events and activities designed to enrich their lives. Each resident enjoys private, well-lit apartments that foster a comfortable and nurturing atmosphere. Recognized for excellence, Brookdale Monroe Square has been honored with the Best in Memory Care distinction by U.S. News and World Report, reflecting its commitment to holistic and compassionate senior care.

(704) 225-0200
Bed community size
65-bed community Rank #210 / 390Bed count — State benchmarkedThis home is ranked 210th out of 390 homes in North Carolina. Shows this facility's certified or reported bed count compared to other North Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
48 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 26 / 100 Rank #339 / 572Walk Score — State benchmarkedThis home is ranked 339th out of 572 homes in North Carolina. Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina facilities. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Details

StatusActive
CountyUnion
License NumberHAL-090-022

Safety & Compliance

Wheelchair Accessible
Emergency SystemsYes
Safety FeaturesEmergency Alert System

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactBobby Dillard, Executive Director

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Policies & Features

HousekeepingYes
Linen ServiceYes

Amenities & Lifestyle

Pet Friendly
Transportation
Concierge Service
Beauty/Barber Shop
Courtyard And Garden
Landscaped Grounds
ActivitiesA full calendar of strengths-based programs and social engagement opportunities is available.
Specific ProgramsContinuing Care Retirement Communities, At Home Care
Touring HoursMon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT

Pricing & Financial Information

Starting Price$7,910 per month

Dining & Nutrition

Food DescriptionThree flavorsome, nutritious home-style meals and snacks are served daily in a supportive dining environment.
Brookdale Monroe Square – Menu
Download Menu PDF

Contact Brookdale Monroe Square

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

Since 2015 · 11 years of data 31 deficiencies 17 inspections 0 penalties 13 inspections with deficiencies

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2015 vs. North Carolina state average
Overall vs. NC average 0 Worse No metrics in this bucket. 6 Better Metrics better than North Carolina average:
• Total deficiencies (33% below)
• Deficiencies per year (33% below)
• Deficiencies per inspection (18% below)
• Total inspections (19% below)
• Inspections with deficiencies (32% below)
• Inspection deficiency rate (16% below)
Latest Inspection March 11, 2025 Other An inspection that falls outside standard annual surveys and formal complaint investigations. May include administrative compliance checks, documentation reviews, focused surveys on specific concerns, or revisit surveys to verify prior corrections.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 3146 This facility has 33% fewer total deficiencies than a typical North Carolina assisted living residence (31 vs. NC avg 46).↓ 33% better
Deficiencies per year Info Average deficiencies per year since 2015. 2.84.2 This facility has 33% fewer deficiencies per year than a typical North Carolina assisted living residence (2.8 vs. NC avg 4.2).↓ 33% better
Deficiencies per inspection Info Average deficiencies per inspection. 1.82.2 This facility has 18% fewer deficiencies per inspection than a typical North Carolina assisted living residence (1.8 vs. NC avg 2.2).↓ 18% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNC Averagevs. NC Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 1721 This facility has 19% fewer total inspections than a typical North Carolina assisted living residence (17 vs. NC avg 21).↓ 19% better
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 1319 This facility has 32% fewer inspections with deficiencies than a typical North Carolina assisted living residence (13 vs. NC avg 19).↓ 32% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 76%90% This facility has 14 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (76% vs. NC avg 90%).↓ 14% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • March 11, 2025 inspection cited three deficiencies including missing current sanitation and fire safety inspection reports, floor hazards in Pink Laundry Room, and fire safety doors not closing properly.
  • August 30, 2017 survey found 13 deficiencies including obstructed corridors, unsecured oxygen cylinders, missing fire extinguisher tags, compromised fire-rated walls, and multiple fire door latch failures.
  • May 23, 2023 follow-up found two deficiencies related to delayed egress door signage and non-working exhaust fans but no new major safety hazards were reported.

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Division Of Health Service Rating
30/4

North Carolina average: 3 stars See full North Carolina ranking

Scores

DHSR Score
101.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98 See full North Carolina ranking

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 225 / 340 / 351 / 570 sq. ft

Housing options icon
Housing options icon

Housing Options: Studio / 2 Bed

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Brookdale Monroe Square Home Overview

Get to know the community with a high-definition video tour
Video tour: Brookdale Monroe Square
Watch this video about life at Brookdale Monroe Square
icon

Living Spaces & Floor Plans for Brookdale Monroe Square

Brookdale Monroe Square P3
Brookdale Monroe Square P2
Brookdale Monroe Square P1
Brookdale Monroe Square P4
Floor Plan
Download PDF

Places of interest near Brookdale Monroe Square

Address 28.7 miles from city center Info Estimated distance in miles from Monroe's city center to Brookdale Monroe Square's address, calculated via Google Maps. — 0.32 miles to nearest hospital (Atrium Health Union)

Calculate Travel Distance to Brookdale Monroe Square

Add your location

Address

Financial Assistance for
Assisted Living in North Carolina

Brookdale Monroe Square is located in Monroe, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.

Get Financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled
General North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NC

High demand; waitlists common in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General North Carolina resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NC

Limited slots; rural/urban balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+
General NC resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NC

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+
General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
NC

Family can be aides; varies by county funding.

Benefits
Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled
General NC resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NC

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NC resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NC

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized
General NC resident, homeowner, low-income.
Income Limits (2025) ~$30,258/year 50% AMI, varies by county
Asset Limits Not strictly assessed; home value considered.
NC

Forgivable at $2,000/year; statewide via local partners.

Benefits
Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)
General NC resident, in licensed adult care home, low-income.
Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.
Asset Limits $2,000 individual
NC

Covers assisted living; counties supplement state funds.

Benefits
Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Compare Assisted Living around Monroe

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.

The Addison of Indian Trail
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Monroe
96
Facility 96
NC AVG 72
Rank #91 / 390
Yes
1
Facility 1
NC AVG 33
Rank #537 / 572
22.9%
Facility 22.9%
NC AVG 69.9%
Rank #242 / 246
-
0.00/200
Facility 0.00/200
NC AVG 92.2
Rank #306 / 322
21
90.5%
Facility 90.5%
NC AVG 76.2%
Rank #304 / 335
Studio / 2 Bed
Brookdale Union Park
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Monroe (Lakeview Estates)
87
Facility 87
NC AVG 72
Rank #129 / 390
Yes
10
Facility 10
NC AVG 33
Rank #457 / 572
-A+
105.50/200
Facility 105.50/200
NC AVG 92.2
Rank #5 / 322
21
85.7%
Facility 85.7%
NC AVG 76.2%
Rank #257 / 335
Studio / 2 Bed
Brookdale Monroe Square
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Monroe (Council Oaks)
65
Facility 65
NC AVG 72
Rank #210 / 390
Yes
26
Facility 26
NC AVG 33
Rank #339 / 572
-A+
101.50/200
Facility 101.50/200
NC AVG 92.2
Rank #103 / 322
17
76.5%
Facility 76.5%
NC AVG 76.2%
Rank #137 / 335
Studio / 2 Bed

More homes from the same operator

Operated by Brookdale

Frequently Asked Questions about Brookdale Monroe Square

What neighborhood is Brookdale Monroe Square in?

Brookdale Monroe Square is in the Council Oaks neighborhood of Monroe.

Is Brookdale Monroe Square in a walkable area?

Brookdale Monroe Square has a walk score of 26. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Brookdale Monroe Square?

According to NC state health department records, Brookdale Monroe Square's license number is HAL-090-022.

Does Brookdale Monroe Square have different floorplan options?

Yes — see the floorplan options available at Brookdale Monroe Square on this page.

How many beds does Brookdale Monroe Square have?

Brookdale Monroe Square has 65 beds.

Are there photos of Brookdale Monroe Square?

Yes — there are 4 photos of Brookdale Monroe Square in the photo gallery on this page.

What is the phone number of Brookdale Monroe Square?

(704) 225-0200 will put you in contact with the team at Brookdale Monroe Square.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Explore Open Rooms
1 Contact details
2 What type of senior care service are you looking for?
3 What budget do you have in mind for senior care?
4 How soon do you need to find care?
5 Additional details

Thank you for your interest!

Our team will be in touch shortly to help with next steps.