Brookdale New Hope

Q: Is Brookdale New Hope in a walkable area?

Brookdale New Hope has a walk score of 38. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

Q: What is the license number of Brookdale New Hope?

According to NC state health department records, Brookdale New Hope's license number is HAL-036-013.

Q: What is the occupancy rate at Brookdale New Hope?

Brookdale New Hope's occupancy is 71%.

Q: Does Brookdale New Hope have different floorplan options?

Yes — see the floorplan options available at Brookdale New Hope on this page.

Q: How many beds does Brookdale New Hope have?

Brookdale New Hope has 86 beds.

Q: What is the phone number of Brookdale New Hope?

(704) 864-0801 will put you in contact with the team at Brookdale New Hope.

Q: What county is Brookdale New Hope located in?

Brookdale New Hope is in Gaston County.

Overview of Brookdale New Hope

Experience luxurious senior living at Brookdale New Hope, an inviting senior living community in Gastonia, North Carolina, that offers assisted living for seniors seeking a helping hand with daily tasks. Residents receive care from trained caregivers who assist with medication management, bathing, and grooming. Additionally, the community works closely with outside healthcare providers to ensure residents receive well-rounded care.

Proving its excellence in providing compassionate and high-quality care, the community has been recognized as Best in Assisted Living by U.S. News and World Report. Brookdale New Hope fosters an engaging lifestyle. Residents can enjoy delicious homemade meals, participate in daily activities planned by caring professionals, and unwind with housekeeping and transportation services taken care of. The community prioritizes safety with 24/7 monitoring, security systems, and keypad entries. Residents have the freedom to choose how they spend their days, whether it’s relaxing with a good book in the library, getting creative in the art studio, or enjoying the fresh air on the walking paths.

(704) 864-0801

86-bed community

A larger shared setting that may offer more common spaces and organized community services.

48 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 38 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

71%

Lower than the North Carolina average: 76.4%

Occupied beds

61 / 86

Average residents per home in North Carolina 85 per day

StatusActive

CountyGaston

License NumberHAL-036-013

Wheelchair Accessible

Emergency SystemsYes

Safety FeaturesEmergency Alert System

Staffing

Key information about the people who lead and staff this community.

ContactYolanda Colson, Executive Director

Respite Care

Licensed Nurses/CNAs

24-Hour Staffing

HousekeepingYes

Pet Friendly

Transportation

Library

Café/Bistro

Beauty/Barber Shop

Courtyard And Garden

Private Dining Room

Arts & Crafts Studio

Game Room

Walking Paths

Landscaped Grounds

Piano

ActivitiesDaily activities include fitness groups, ice cream socials, tech classes, and bingo.

Specific ProgramsContinuing Care Retirement Communities, At Home Care

Operating HoursMon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT

Starting Price$5,100 per month

Food DescriptionDining room offers meals that are like going out with friends, with menus based on resident requests and seasonal ingredients.

Brookdale New Hope – Menu

Download Menu PDF

What does this home offer?

Pets Allowed

Housing Options: Private Rooms / Semi-Private Rooms

Building Type: Single-story

Transportation Services

Fitness and Recreation

Types of Care at Brookdale New Hope

Assisted Living

Type of Rooms Available

Private Rooms

290 - 394 sq. ft

Semi-Private Rooms

530 sq. ft

Ratings

Division Of Health Service Rating

3/4

North Carolina average: 3 stars

Scores

DHSR Score

91.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98

Since 2015 · 11 years of data 61 deficiencies 25 inspections 0 penalties 21 inspections with deficiencies

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2015 vs. North Carolina state average

Overall vs. NC average

Latest Inspection June 3, 2025 Follow Up

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Metric	This Facility	NC Average	vs. NC Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	61	46	This facility has 33% more total deficiencies than a typical North Carolina assisted living residence (61 vs. NC avg 46).↑ 33% worse
Deficiencies per year Average deficiencies per year since 2015.	5.5	4.2	This facility has 31% more deficiencies per year than a typical North Carolina assisted living residence (5.5 vs. NC avg 4.2).↑ 31% worse
Deficiencies per inspection Average deficiencies per inspection.	2.4	2.2	This facility has 9% more deficiencies per inspection than a typical North Carolina assisted living residence (2.4 vs. NC avg 2.2).↑ 9% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.

Metric	This Facility	NC Average	vs. NC Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	25	21	This facility has 19% more total inspections than a typical North Carolina assisted living residence (25 vs. NC avg 21).↑ 19% worse
Inspections with deficiencies Inspections that resulted in at least one regulatory deficiency.	21	19	This facility has 11% more inspections with deficiencies than a typical North Carolina assisted living residence (21 vs. NC avg 19).↑ 11% worse
Inspection deficiency rate Percentage of inspections that resulted in at least one deficiency.	84%	90%	This facility has 6 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (84% vs. NC avg 90%).↓ 6% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on June 3, 2025, found that all previously identified deficiencies had been corrected. Earlier inspections showed recurring issues primarily related to medication administration, therapeutic diet accuracy, and maintenance of walls and floors in resident areas. Complaint investigations were not listed in the available reports, and no fines or enforcement actions were noted. Prior reports also cited deficiencies in staff training and documentation, as well as building safety concerns addressed in construction surveys. The trend suggests improvement over time, with the latest follow-up confirming correction of earlier deficiencies.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Living Spaces & Floor Plans for Brookdale New Hope

Brookdale New Hope P3

Brookdale New Hope P4

Brookdale New Hope P5

Brookdale New Hope P1

Brookdale New Hope P2

Floor Plan

Download PDF

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled

General North Carolina resident, Medicaid- eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

High demand; waitlists common in urban areas.

Benefits

Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)

General North Carolina resident.

Income Limits No strict limit; prioritizes low-income.

Asset Limits Not applicable.

Limited slots; rural/urban balance.

Benefits

In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+

General NC resident (specific counties), NFLOC, safe with PACE support.

Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.

Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits

Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+

General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.

Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year

Asset Limits Not assessed; need-based.

Family can be aides; varies by county funding.

Benefits

Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled

General NC resident, Medicare Part A/B.

Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

Asset Limits $9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits

Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse

General NC resident, wartime service, need for ADL help (A&A) or homebound.

Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

Asset Limits ~$155,356 net worth limit

High veteran demand in rural/urban areas.

Benefits

Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized

General NC resident, homeowner, low-income.

Income Limits (2025) ~$30,258/year 50% AMI, varies by county

Asset Limits Not strictly assessed; home value considered.

Forgivable at $2,000/year; statewide via local partners.

Benefits

Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)

General NC resident, in licensed adult care home, low-income.

Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.

Asset Limits $2,000 individual

Covers assisted living; counties supplement state funds.

Benefits

Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

3.5 miles from city center Estimated distance in miles from Gastonia's city center to Brookdale New Hope's address, calculated via Google Maps. — 1.92 miles to nearest hospital (CaroMont Regional Medical Center)

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Compare Assisted Living around Gastonia

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.

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Morningside of Gastonia	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.	Gastonia (Lake Wood)	105	Yes	42	-	-	103.50/200	18	61.1%	Studio / Suite / 1 Bed
Brookdale Robinwood	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Gastonia	89	Yes	4	-	A+	91.50/200	17	76.5%	Private Rooms / Semi-Private Rooms
Brookdale New Hope	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Gastonia	86	Yes	38	70.9%	A+	91.50/200	25	84%	Private Rooms / Semi-Private Rooms
Brookdale Union	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Gastonia	78	Yes	35	100.0%	A+	98.50/200	28	75%	Private Rooms / Semi-Private Rooms