Brookdale Troutdale

Q: What is the best email address for Brookdale Troutdale?

The team at Brookdale Troutdale can be reached at melzen@brookdale.com.

Overview of Brookdale Troutdale

Brookdale Troutdale is an engaging senior living community nestled in Troutdale, Oregon, offering memory care. The community’s Clare Bridge community provides personalized support, emphasizing each resident’s unique needs and preferences. At Brookdale Troutdale, seniors enjoy engaging activities designed to stimulate their cognitive abilities and promote social interaction. With a commitment to maintaining residents’ dignity and individuality, Brookdale Troutdale creates a supportive environment where they can thrive.

From brain games to music programs, residents’ daily routines are tailored to enhance their skills and foster a sense of accomplishment. Apartments feature abundant natural light and spacious layouts, allowing residents to personalize their living spaces comfortably. With round-the-clock assistance, families can rest assured knowing their loved ones receive attentive care and support at all times. Choosing Brookdale Troutdale means prioritizing personalized memory care in a nurturing environment that encourages each resident’s independence and well-being.

(503) 465-8104

Types of Care at Brookdale Troutdale

Memory Care

61-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

48 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 43 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Facility TypeResidential Care Facility

StatusActive

IssuanceMarch 1, 2000

CountyMultnomah

Brookdale Troutdale is legally operated by Brookdale Senior Living Communities, Inc, and administrated by Melissa Zentz.

Total

61 units

Total beds

61 units

Wheelchair Accessible

Emergency SystemsYes

Safety FeaturesEmergency Alert System

Staffing

Key information about the people who lead and staff this community.

ContactMs. Denise Warren, Interim CEO

Respite Care

Licensed Nurses/CNAs

24-Hour Staffing

Email [email protected]

Smoking not allowed

HousekeepingYes

Pet Friendly

Transportation

Library

Concierge Service

Café/Bistro

Beauty/Barber Shop

Courtyard And Garden

Gardening / Greenhouse

Private Dining Room

Arts & Crafts Studio

Game Room

Walking Paths

Landscaped Grounds

Whirlpool

Woodworking Shop

Snack Shop

Community Kitchen

Screened Lanai

Ice Cream Parlor

Piano

ActivitiesActivities include crafting classes, Bible study, music programs, brain games, gardening, and specially-designed fitness classes.

Specific ProgramsContinuing Care Retirement Communities, At Home Care

Operating HoursMon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT

Starting Price$8,255 per month

Food DescriptionThree home-style meals are served daily in the dining area, with snacks available throughout the day.

Brookdale Troutdale – Menu

Download Menu PDF

Since 2021 · 5 years of data 45 deficiencies 7 inspections

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Oregon state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Oregon state average

Overall vs. OR average

Latest Inspection March 12, 2025 1 deficiency

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	OR Average	vs. OR Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	45	31	This facility has 45% more total deficiencies than a typical Oregon assisted living residence (45 vs. OR avg 31).↑ 45% worse
Deficiencies per year Average deficiencies per year since 2021.	9	6.2	This facility has 45% more deficiencies per year than a typical Oregon assisted living residence (9 vs. OR avg 6.2).↑ 45% worse
Deficiencies per inspection Average deficiencies per inspection.	6.4	4.4	This facility has 45% more deficiencies per inspection than a typical Oregon assisted living residence (6.4 vs. OR avg 4.4).↑ 45% worse
Licensing violations Violations of state licensing requirements identified during facility inspections.	10	12	This facility has 17% fewer licensing violations than a typical Oregon assisted living residence (10 vs. OR avg 12).↓ 17% better

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	OR Average	vs. OR Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	7	7	This facility has total inspections in line with the Oregon average (7 vs. OR avg 7).— At avg

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on March 12, 2025, identified deficiencies related to staffing requirements and training that were not corrected at the time of the visit. Earlier inspections showed a pattern of multiple deficiencies across areas such as facility administration, resident services, medication administration, infection control, and fire and life safety, with some issues persisting over time. Staffing and complaint investigation were recurring themes in the more recent findings. Complaint investigations were noted but no substantiated complaints were reported in the available records. The inspection history indicates ongoing challenges with staffing and training, with no clear signal of sustained improvement in these areas.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

What does this home offer?

Pets Allowed

Room Sizes: 315 / 625 sq. ft

Housing Options: Suite

Building Type: Single-Story

Transportation Services

Fitness and Recreation

Type of Rooms Available

1 / 4

Suite

315 - 625 sq. ft

Living Spaces & Floor Plans for Brookdale Troutdale

Screenshot 2024 07 02 133448

Floor Plan

Download PDF

1.2 miles from city center Estimated distance in miles from Troutdale's city center to Brookdale Troutdale's address, calculated via Google Maps. — 1.06 miles to nearest hospital (Legacy Mount Hood Medical Center)

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Oregon Project Independence (OPI)

OPI

Age 60+

General Oregon resident, at risk of nursing home but not Medicaid-eligible.

Income Limits ~$2,000/month individual, varies

Asset Limits $5,000 individual

Cost-sharing required; rural/urban balance.

Benefits

In-home care (3-5 hours/week) Respite (up to 10 days/year) Adult day care (~$70/day) Transportation (~5 trips/month)

Oregon Medicaid Community-Based Care

OR Medicaid CBC

Age 65+ or disabled

General Oregon resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

High demand in urban areas (e.g., Portland).

Benefits

Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Program of All-Inclusive Care for the Elderly (PACE)

Oregon PACE (e.g., Providence ElderPlace)

Age 55+

General OR resident (specific counties), NFLOC, safe with PACE support.

Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.

Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 11 counties (e.g., Multnomah, Washington); Providence ElderPlace dominant provider.

Benefits

Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Medicare Savings Program (MSP)

Oregon Medicare Savings Program

Age 65+ or disabled

General OR resident, Medicare Part A/B.

Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

Asset Limits $9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits

Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Oregon Family Caregiver Support Program

Age —

General Caregivers of 60+ needing care or 55+ caregivers of others; OR resident; functional needs (2+ ADLs).

Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year

Asset Limits Not assessed; need-based.

15 regions; rural priority; includes grandparent caregivers.

Benefits

Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Oregon VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse

General OR resident, wartime service, need for ADL help (A&A) or homebound.

Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

Asset Limits ~$155,356 net worth limit

High veteran demand; Oregon Veterans’ Homes option.

Benefits

Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Senior Property Tax Deferral Program

Oregon Property Tax Deferral for Disabled and Senior Citizens

Age 62+

General OR resident, homeowner 5+ years, low-income.

Income Limits (2025) ~$58,000/year household, adjusted annually

Asset Limits Home value < county median; equity > 15%.

Deferred taxes accrue 6% interest; repaid upon sale/death.

Benefits

Tax deferral (~$1,000-$3,000/year avg., varies by county)

Elderly Nutrition Program (ENP)

Oregon Elderly Nutrition Program

Age 60+

General OR resident (or spouse of any age); no income limit.

Income Limits (2025) None; donations encouraged.

Asset Limits Not assessed.

Includes Meals on Wheels; prioritizes homebound/low-income.

Benefits

Home-delivered or congregate meals (~$5-$7/meal value, 5 meals/week avg.)

Compare Memory Care around Oregon

The information below is reported by the Oregon Department of Human Services, Aging and People with Disabilities.

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St. Andrews Memory Care	MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Portland (Montavilla)	85	No	75	Suite	40 Facility 40 OR AVG 21 Rank #22 / 374	A+	7	73 Facility 73 OR AVG 31 Rank #318 / 333	10.4 Facility 10.4 OR AVG 4.9 Rank #323 / 333	Mta Homes At St. Andrews LLC	Lauren Beard
Firwood Gardens	MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Portland (Hazelwood)	85	No	82	Suite	46 Facility 46 OR AVG 21 Rank #9 / 374	A+	8	44 Facility 44 OR AVG 31 Rank #255 / 333	5.5 Facility 5.5 OR AVG 4.9 Rank #211 / 333	Sapphire At Firwood, LLC	Tatiana Misa
Courtyard at Mount Tabor	IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Portland (Southeast Portland)	80	Yes	68	Suite	34 Facility 34 OR AVG 21 Rank #46 / 374	A+	5	21 Facility 21 OR AVG 31 Rank #117 / 333	4.2 Facility 4.2 OR AVG 4.9 Rank #136 / 333	Sssht Opco Se Division Street, LLC	Gelissa Crichton-Jean-Joseph
Brookdale Troutdale	MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Troutdale (Southwest Cherry Park Road)	61	Yes	43	Suite	48 Facility 48 OR AVG 21 Rank #3 / 374	A+	7	42 Facility 42 OR AVG 31 Rank #240 / 333	6.0 Facility 6.0 OR AVG 4.9 Rank #230 / 333	Brookdale Senior Living Communities, Inc	Melissa Zentz