Spring Hills Assisted Living Facility is a 32-bed, for-profit assisted living, memory care, and adult day care community operated by Florida Care Alf Of Vero Beach Inc and managed by administrator Collette Burgess. The property offers respite care, 24-hour emergency call systems, and assistance with daily activities. Serving residents who utilize Medicaid, VA benefits, and private insurance, the facility provides dual-language support from a trilingual staff speaking English, Spanish, and Creole. On-site services include three daily meals, weekly housekeeping, and scheduled medical transportation.
State oversight summaries spanning 12 years and 23 inspections show 41 total deficiencies, averaging about 6 infractions annually. This frequency tracks 30% higher than the Florida state average. Every inspection in the community’s history resulted in a violation, establishing a continuous zero citations-per-inspection rate for clean reviews.
From 2012 onward, the facility ran into repeated problems with staffing levels, staff training, food service standards, and emergency management planning. A November 2024 review cited four deficiencies, and while the provider has received zero fines, its operational license status currently shows as “In Review.”
Prospective residents should look closely at these long-term regulatory patterns when evaluating the community’s safety and care consistency. Because the state is currently reviewing the license and past inspections highlighted ongoing staffing and emergency planning gaps, it is critical to ask the management team for documentation on their latest corrective actions. Dropping by for an unannounced visit during daytime hours can also help you observe how well the current staff manages the building and handles daily resident care needs.





















