
Where in Pennsylvania are you looking?
Browse communities by city.
AbingtonAllegheny CountyAllentownAltoonaBedfordBerks CountyBethlehemBloomsburgBucks CountyButlerCamp HillChambersburgChester CountyClearfieldCranberry TownshipDauphin CountyDelaware CountyDresherDuncansvilleEast YorkErieExtonGlen MillsGreensburgHarrisburgHermitageJamisonJohnstownLafayette HillLancasterLebanon CountyLehigh CountyLititzLuzerne CountyMontgomery CountyNew CastlePenn HillsPhiladelphiaPhoenixvillePike CountyPittsburghReadingRichboroSouthamptonTitusvilleTyroneWarminsterWashingtonWestmoreland CountyYardleyYork
Compare Assisted Living around Pennsylvania
The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
| Westlake Woods by New Perspective | AL IL MC NH | Erie (Stonegate) | 79
Facility
79
PA AVG
94
Rank
#306 / 555 | Yes |
48
Facility
48
PA AVG
46
Rank
#304 / 668 | Erie Ops LLC | 63
Facility
63
PA AVG
83
Rank
#429 / 460 | 12 | 5
Facility
5
PA AVG
4
Rank
#347 / 482 | 83.3%
Facility
83.3%
PA AVG
72.7%
Rank
#395 / 482 | 136
Facility
136
PA AVG
63
Rank
#432 / 482 | 11.3
Facility
11.3
PA AVG
5.7
Rank
#449 / 482 | Profit | 58
Facility
58
PA AVG
76.9
Rank
#228 / 361 | 1.38 |
55.7%
Facility
55.7%
PA AVG
68.8%
Rank
#379 / 485 | Studio / 1 Bed | - |
| The Villa St. Elizabeth | AL | Reading (Museum Road) | 92
Facility
92
PA AVG
94
Rank
#246 / 555 | No |
30
Facility
30
PA AVG
46
Rank
#468 / 668 | Evergreen Elder Care Inc | 83
Facility
83
PA AVG
83
Rank
#233 / 460 | 15 | 5
Facility
5
PA AVG
4
Rank
#347 / 482 | 60%
Facility
60%
PA AVG
72.7%
Rank
#158 / 482 | 32
Facility
32
PA AVG
63
Rank
#207 / 482 | 2.1
Facility
2.1
PA AVG
5.7
Rank
#82 / 482 | Profit | 53
Facility
53
PA AVG
76.9
Rank
#244 / 361 | 1.00 |
57.6%
Facility
57.6%
PA AVG
68.8%
Rank
#365 / 485 | Private Rooms / Semi-Private Rooms | A+ |
| Hawthorne Woods by New Perspective | AL | Assisted Living In Washington (South Strabane Township) | 81
Facility
81
PA AVG
94
Rank
#289 / 555 | Yes |
19
Facility
19
PA AVG
46
Rank
#540 / 668 | Washington Ops LLC | 73
Facility
73
PA AVG
83
Rank
#356 / 460 | 13 | 5
Facility
5
PA AVG
4
Rank
#347 / 482 | 61.5%
Facility
61.5%
PA AVG
72.7%
Rank
#185 / 482 | 66
Facility
66
PA AVG
63
Rank
#352 / 482 | 5.1
Facility
5.1
PA AVG
5.7
Rank
#328 / 482 | Profit | 71
Facility
71
PA AVG
76.9
Rank
#178 / 361 | 1.27 |
59.3%
Facility
59.3%
PA AVG
68.8%
Rank
#341 / 485 | Studio / 1 Bed | A+ |
| Sunrise of Dresher | AL MC RC | Dresher | 105
Facility
105
PA AVG
94
Rank
#186 / 555 | Yes |
45
Facility
45
PA AVG
46
Rank
#342 / 668 | Hcri Sun III Tenant LP | 81
Facility
81
PA AVG
83
Rank
#274 / 460 | 13 | 3
Facility
3
PA AVG
4
Rank
#245 / 482 | 76.9%
Facility
76.9%
PA AVG
72.7%
Rank
#340 / 482 | 57
Facility
57
PA AVG
63
Rank
#316 / 482 | 4.4
Facility
4.4
PA AVG
5.7
Rank
#277 / 482 | Profit | 96
Facility
96
PA AVG
76.9
Rank
#113 / 361 | 1.57 |
62.9%
Facility
62.9%
PA AVG
68.8%
Rank
#309 / 485 | Studio / 1 Bed / 2 Bed | A- |
| Legend of Lancaster | AL MC | Lancaster (Millersville Road) | 100
Facility
100
PA AVG
94
Rank
#203 / 555 | Yes |
66
Facility
66
PA AVG
46
Rank
#167 / 668 | Lancaster Pch LLC | 60
Facility
60
PA AVG
83
Rank
#448 / 460 | 20 | 12
Facility
12
PA AVG
4
Rank
#468 / 482 | 80%
Facility
80%
PA AVG
72.7%
Rank
#367 / 482 | 326
Facility
326
PA AVG
63
Rank
#474 / 482 | 16.3
Facility
16.3
PA AVG
5.7
Rank
#466 / 482 | Profit | - | - |
79.0%
Facility
79.0%
PA AVG
68.8%
Rank
#146 / 485 | 1 Bed | - |
| Sunrise of Haverford | AL HC MC | Haverford | 98
Facility
98
PA AVG
94
Rank
#231 / 555 | Yes |
82
Facility
82
PA AVG
46
Rank
#68 / 668 | Szr Haverford Al Opco LLC | 75
Facility
75
PA AVG
83
Rank
#338 / 460 | 13 | 8
Facility
8
PA AVG
4
Rank
#430 / 482 | 61.5%
Facility
61.5%
PA AVG
72.7%
Rank
#185 / 482 | 61
Facility
61
PA AVG
63
Rank
#334 / 482 | 4.7
Facility
4.7
PA AVG
5.7
Rank
#297 / 482 | Profit | 84
Facility
84
PA AVG
76.9
Rank
#136 / 361 | 1.75 |
49.0%
Facility
49.0%
PA AVG
68.8%
Rank
#420 / 485 | Studio / 1 Bed / 2 Bed | A+ |
| Country Meadows Retirement Communities | AL HC IL MC NH RC | Wyomissing | 80
Facility
80
PA AVG
94
Rank
#293 / 555 | No |
31
Facility
31
PA AVG
46
Rank
#457 / 668 | Country Meadows Of Wyomissing LLC | 86
Facility
86
PA AVG
83
Rank
#193 / 460 | 7 | 0
Facility
0
PA AVG
4
Rank
#1 / 482 | 42.9%
Facility
42.9%
PA AVG
72.7%
Rank
#49 / 482 | 11
Facility
11
PA AVG
63
Rank
#55 / 482 | 1.6
Facility
1.6
PA AVG
5.7
Rank
#51 / 482 | Profit | 37
Facility
37
PA AVG
76.9
Rank
#298 / 361 | 1.00 |
46.3%
Facility
46.3%
PA AVG
68.8%
Rank
#435 / 485 | Studio / 1 Bed / 2 Bed | A+ |
| Sunrise of Paoli | AL MC RC | Malvern (General Warren Village) | 110
Facility
110
PA AVG
94
Rank
#166 / 555 | Yes |
23
Facility
23
PA AVG
46
Rank
#514 / 668 | Welltower Opco Group LLC | 77
Facility
77
PA AVG
83
Rank
#315 / 460 | 14 | 7
Facility
7
PA AVG
4
Rank
#405 / 482 | 71.4%
Facility
71.4%
PA AVG
72.7%
Rank
#288 / 482 | 50
Facility
50
PA AVG
63
Rank
#294 / 482 | 3.6
Facility
3.6
PA AVG
5.7
Rank
#224 / 482 | Profit | - | - |
54.5%
Facility
54.5%
PA AVG
68.8%
Rank
#385 / 485 | Studio / 1 Bed / 2 Bed | A+ |
| Sunrise of Abington | AL HC IL MC | Abington | 110
Facility
110
PA AVG
94
Rank
#166 / 555 | Yes |
57
Facility
57
PA AVG
46
Rank
#227 / 668 | Szr Abington Al Opco LLC | 65
Facility
65
PA AVG
83
Rank
#424 / 460 | 15 | 6
Facility
6
PA AVG
4
Rank
#379 / 482 | 66.7%
Facility
66.7%
PA AVG
72.7%
Rank
#223 / 482 | 95
Facility
95
PA AVG
63
Rank
#401 / 482 | 6.3
Facility
6.3
PA AVG
5.7
Rank
#375 / 482 | Profit | 109
Facility
109
PA AVG
76.9
Rank
#80 / 361 | 1.47 |
65.5%
Facility
65.5%
PA AVG
68.8%
Rank
#290 / 485 | Studio / 1 Bed / 2 Bed | A- |
| Sunrise of Granite Run | AL MC PC RC | Media | 115
Facility
115
PA AVG
94
Rank
#153 / 555 | Yes |
42
Facility
42
PA AVG
46
Rank
#367 / 668 | Szr Granite Run Al Opco LLC | 72
Facility
72
PA AVG
83
Rank
#362 / 460 | 15 | 9
Facility
9
PA AVG
4
Rank
#448 / 482 | 66.7%
Facility
66.7%
PA AVG
72.7%
Rank
#223 / 482 | 82
Facility
82
PA AVG
63
Rank
#385 / 482 | 5.5
Facility
5.5
PA AVG
5.7
Rank
#347 / 482 | Profit | 151
Facility
151
PA AVG
76.9
Rank
#16 / 361 | 1.72 |
76.5%
Facility
76.5%
PA AVG
68.8%
Rank
#178 / 485 | Studio / 1 Bed / 2 Bed | A+ |
| Barclay Friends | AL MC NH RC | West Chester (North Franklin Street) | 103
Facility
103
PA AVG
94
Rank
#196 / 555 | No |
35
Facility
35
PA AVG
46
Rank
#421 / 668 | Barclay Friends | 74
Facility
74
PA AVG
83
Rank
#348 / 460 | 15 | 4
Facility
4
PA AVG
4
Rank
#301 / 482 | 66.7%
Facility
66.7%
PA AVG
72.7%
Rank
#223 / 482 | 74
Facility
74
PA AVG
63
Rank
#365 / 482 | 4.9
Facility
4.9
PA AVG
5.7
Rank
#317 / 482 | Non-Profit | 72
Facility
72
PA AVG
76.9
Rank
#176 / 361 | 1.41 |
49.5%
Facility
49.5%
PA AVG
68.8%
Rank
#416 / 485 | Private / Shared Suites | A+ |
| Brookdale Grayson View | AL IL MC RC | Selinsgrove | 95
Facility
95
PA AVG
94
Rank
#240 / 555 | Yes |
7
Facility
7
PA AVG
46
Rank
#622 / 668 | Emeritus Corporation | 73
Facility
73
PA AVG
83
Rank
#356 / 460 | 18 | 7
Facility
7
PA AVG
4
Rank
#405 / 482 | 61.1%
Facility
61.1%
PA AVG
72.7%
Rank
#183 / 482 | 78
Facility
78
PA AVG
63
Rank
#376 / 482 | 4.3
Facility
4.3
PA AVG
5.7
Rank
#272 / 482 | Profit | 104
Facility
104
PA AVG
76.9
Rank
#88 / 361 | 1.30 |
84.2%
Facility
84.2%
PA AVG
68.8%
Rank
#90 / 485 | Studio | A+ |
| The Winds At Mattern Orchard by New Perspective | AL | Duncansville | 70
Facility
70
PA AVG
94
Rank
#349 / 555 | Yes |
40
Facility
40
PA AVG
46
Rank
#383 / 668 | Duncansville Ops LLC | 92
Facility
92
PA AVG
83
Rank
#98 / 460 | 5 | 1
Facility
1
PA AVG
4
Rank
#110 / 482 | 80%
Facility
80%
PA AVG
72.7%
Rank
#367 / 482 | 9
Facility
9
PA AVG
63
Rank
#41 / 482 | 1.8
Facility
1.8
PA AVG
5.7
Rank
#59 / 482 | Profit | 60
Facility
60
PA AVG
76.9
Rank
#217 / 361 | 1.15 |
74.3%
Facility
74.3%
PA AVG
68.8%
Rank
#199 / 485 | Studio / 1 Bed | A+ |
| Bethlehem Manor | AL IL MC | Bethlehem (West Side) | 75
Facility
75
PA AVG
94
Rank
#323 / 555 | No |
73
Facility
73
PA AVG
46
Rank
#123 / 668 | Bethlehem Manor Senior Living LLC | 75
Facility
75
PA AVG
83
Rank
#338 / 460 | 17 | 5
Facility
5
PA AVG
4
Rank
#347 / 482 | 52.9%
Facility
52.9%
PA AVG
72.7%
Rank
#112 / 482 | 44
Facility
44
PA AVG
63
Rank
#269 / 482 | 2.6
Facility
2.6
PA AVG
5.7
Rank
#142 / 482 | Profit | 65
Facility
65
PA AVG
76.9
Rank
#199 / 361 | 1.63 |
36.0%
Facility
36.0%
PA AVG
68.8%
Rank
#473 / 485 | Studio | A+ |
| The Bridges at Bent Creek | AL MC RC | Mechanicsburg | 130
Facility
130
PA AVG
94
Rank
#90 / 555 | Yes |
5
Facility
5
PA AVG
46
Rank
#635 / 668 | Creek Senior Care LLC | 68
Facility
68
PA AVG
83
Rank
#391 / 460 | 19 | 10
Facility
10
PA AVG
4
Rank
#459 / 482 | 73.7%
Facility
73.7%
PA AVG
72.7%
Rank
#309 / 482 | 149
Facility
149
PA AVG
63
Rank
#437 / 482 | 7.8
Facility
7.8
PA AVG
5.7
Rank
#405 / 482 | Profit | - | - |
71.5%
Facility
71.5%
PA AVG
68.8%
Rank
#235 / 485 | Studio / 1 Bed | A+ |
Live your retirement years in comfort with Wesley Enhanced Living Upper Moreland, an inviting senior living community in Montgomery County, Hatboro, PA, offering independent living and personal care. Residents feel at home in spacious and cozy apartments or well-built single-family cottages. Those needing more support with their daily routines are provided with personalized care services within the community and personal care suites with added comfort, security, and safety features.
With 24-hour response pendant system and security, residents have peace of mind, knowing they are living in a safe and secure environment. Housekeeping maintenance, concierge services, and transportation are provided to make residents’ lives worry-free and convenient. With delectable dining experience featuring tasty and healthy meals, combined with an array of enriching and exciting activities, residents are sure to live a healthy, active, and fulfilling lifestyle.
Nestled in Westmoreland County, Hunker, PA, Easy Living Country Estates is a reliable senior living community that offers excellent independent living, personal care, and home health services. The community features beautifully designed, comfortable, and spacious accommodations nestled on 7.5 rural acres of beautifully maintained grounds. Residents needing extra care and support are provided with assistance with activities of daily living, such as bathing, personal hygiene, meal preparation and medication administration.
Additional services, such as physical, speech, and occupational therapies, massage therapy, incontinence care, hospice care, and podiatry care, provide residents with the maximum freedom of choice and higher comfort level. Committed to fostering a feeling of community and a sense of fulfillment, the community offers an array of activities that encompass a broad variety of interests, ranging from relaxing walks around our grounds to on-site events, religious services, and weekly live entertainment.
The Addison of Mccullough Place is a welcoming senior living community located in Johnstown, PA, just east of Pittsburgh. The community specializes in Personal Care and Short Term Care with a focus on helping seniors maintain their independence while offering 24-hour support. Residents can enjoy a warm, friendly environment with a variety of services designed to make life easier and more enjoyable, from housekeeping to transportation for local outings.
At The Addison of Mccullough Place, residents can take advantage of numerous amenities and programs. The community features open spaces for socializing, an activity room, a hair salon, and an outdoor courtyard. Pet-friendly policies and a range of social and recreational programs ensure that residents always have something fun to do. With chef-prepared meals served daily, dining is a delightful experience, free from the hassles of cooking and cleaning.
At Linden Village, there is the priority of making the facility feel as close to home as possible. With the design made to be self-contained, residents are able to thrive in this environment in the best way they can. The facility provides fully furnished accommodations, however, residents are also given the opportunity to bring in their own furniture to make it closer to home as possible.
Aside from the cozy and homey design, the facility also has several and various activities and events that are created to meet all the residents’ needs and interests. Individualized services plans are developed to provide comprehensive and extensive care to make sure the residents are well taken care of. Additionally, activities like fitness classes, game nights, and more are held to encourage engagement and socialization.
Located in Beaver Falls, Celebration Villa of Chippewa, caters to any senior living lifestyle you need. Offering memory care and enhanced personal care, and respite, Celebration’s friendly and welcoming staff of professionals provides support with daily living activities bolstering residents’ feeling of independence.
Celebration Villa also specializes in assisted living and memory care, allowing residents to access the support of a continuum of care. Residents can choose from studio or semi-private suites designed with comfort and safety in mind. These suites feature emergency call systems and various accessibility features to promote independence as much as possible. Celebration Villa truly sets itself apart with its unique Best Friends™ approach. This resident-centered philosophy emphasizes building strong relationships with each resident, getting to know their life stories, preferences, and quirks to develop a sense of belonging and emotional well-being but ensures caregivers can provide the most personalized and supportive care possible.
Nestled in the heart of Danville, Pennsylvania, Vintage Knolls emerges as a distinctive senior living community, providing affordable residential care for seniors. Anchored by five core values—hospitality, stewardship, integrity, respect, and humor—Vintage Knolls cultivates a vibrant environment that emphasizes the holistic well-being of each resident. Dignity, privacy, comfort, and quality of life take precedence in this unique community.
Vintage Knolls’ Independent Living option empowers residents to maintain their independence while benefiting from on-site care staff for added peace of mind. From assistance with daily activities to support with laundry and housekeeping, residents can access various supportive services. With a dedicated staff, delightful cuisine, and contented residents, Vintage Knolls becomes more than just a residence—it’s a community where families value the meticulous selection process, personal referrals, and tours that ensure the best fit for their loved ones. Within the mansion-like building, residents forge new friendships, savor delicious meals, and relish in the unique and enriching lifestyle Vintage Knolls has to offer.
Northland Heights is an assisted living and memory care community that is designed with signature programs to have their residents feel young and vibrant with the energy given off by the environment. The assisted living home aims to inspire the quality of life for the seniors by maintaining a well-balanced holistic wellness. Northland understands that individuals are unique and have their own needs, that is why they provide innovative ways to attend to their residents as soon as possible.
Northland lifestyle is as vibrant as its bustling social environment: scheduled activities for seniors to engage with fellow residents and staff, healthy nutritious meals offered in the dining room, and an in-house licensed nurse available 24/7.
The Hill at Whitemarsh is a renowned retirement community in Lafayette Hill, PA, that offers a wide range of care options, ranging from assisted living to skilled nursing. Here, older adults can live actively and experience a laid-back lifestyle with its resort-like setting. The community also offers restaurant-style dining, weekly housekeeping, and 24/7 emergency response to meet residents’ needs. With its commitment to enriching residents’ living experiences, the community promotes holistic wellness through its high-quality services.
Cooking classes, art exhibits, and a variety of hobby clubs provide residents with opportunities to learn and interact with peers. The community also features a clubhouse, a poolhouse, and a gym, encouraging residents to utilize their state-of-the-art amenities for leisure and wellness. Set in a quiet residential area of Lafayette Hill, the community ensures residents can relax. This retirement community is one of the best choices for senior living in Pennsylvania, especially with its comprehensive care options and thoughtfully designed amenities.
Legacy Place Cottages offers a distinct and purposeful senior living experience tailored for Jehovah’s Witnesses. Steeped in the values cherished by this community, it provides a meaningful living environment where personal care and memory care households create a secure haven for residents. The incorporation of Bible principles infuses this community with a unique sense of comfort, ensuring families can rest assured that their loved ones are in a setting that aligns with their beliefs.
At Legacy Place Cottages, the commitment to excellence extends to every aspect. The secure environment is designed to foster a sense of tranquility, while the culinary offerings exceed expectations, providing residents with amazing meals. Moreover, the dedicated staff members uphold the highest standards of care, reflecting a profound dedication to the well-being of the residents. Through a careful fusion of spiritual and practical elements, Legacy Place Cottages stands as a testament to the nurturing and protective values that Jehovah’s Witnesses hold dear.
Take in the refreshing air of Bath Pike, Bethlehem, PA, with the outstanding senior living community of The Vero at Bethlehem that offers personal care, memory care, and respite care. Live comfortably within the spacious and sophisticated residences provided including studio, one-bedroom, and two-bedroom apartments, beautifully crafted to optimize convenience and safety. With a reliable and highly skilled team delivering the highest quality of care and assistance around the clock, the community exceeds expectations in meeting seniors’ needs and preferences.
The Vero at Bethlehem fosters a vibrant and friendly community, providing opportunities for seniors to learn new skills and shape their interests. Enjoy inspiring conversations with friends over satisfying and hearty meals. With its beautiful grounds and quiet environment, seniors experience a relaxed and luxurious retirement in The Vero at Bethlehem.
Ranking Methodology
How we rank these assisted living communities
Every community above is evaluated across six weighted categories using public data including state inspection records, review platforms, BBB profiles, and operator-published materials.
Weighting overview
- 35%Resident Experience
- 25%Regulatory
- 15%Visual Media
- 10%Website
- 10%Stability
- 5%Environment
01
Resident & Family Experience 35%
The single largest share of every ranking. Aggregated review sentiment and volume from major platforms — the closest signal to real resident experience.
- Includes
- Review Sentiment
- Review Volume
02
Regulatory & Safety Record 25%
State inspection records, citations, and complaint visits. We weight per-inspection rates more heavily than raw counts.
- Includes
- State Inspections
- Citations/Inspection
- % Inspections w/ Citations
- Complaint Visits
- Accreditations
- BBB Rating
03
Visual Media & Transparency 15%
Communities that publish high-quality visuals give families a real preview. No photos or tours = a negative transparency signal.
- Includes
- Video Tours
- Virtual Walkthroughs
- Photo Quantity
- Photo Quality
04
Website & Operator Transparency 10%
Site quality and whether the operator publishes basic accountability information — staff names, contact details, ownership.
- Includes
- Website Content
- Mobile Usability
- Staff Info Available
- Owner Info Available
05
Community Stability 10%
Operational signals indicating whether a community is well-run and meeting demand.
- Includes
- Occupancy Rate
- Bed Options
06
Environment & Pricing 5%
Walkability and pricing transparency. Walk Score is weighted higher for Independent Living than for Memory Care, where most residents do not leave unaccompanied.
- Includes
- Walk Score
- Pricing Transparency
Nearby Cities
Who we are
Your Senior Care Partner, Every Step of the Way
We help families find affordable senior communities and unlock same day discounts, Medicaid, and Medicare options tailored to your needs.
Contact us Today
Frequently Asked Questions about Assisted Living in Pennsylvania
What's the difference between assisted living and memory care in Pennsylvania?
Assisted living in Pennsylvania supports residents with daily activities (bathing, dressing, medication management) while preserving independence. Memory care is a specialized form of assisted living for residents living with Alzheimer's or dementia, and adds 24/7 secured environments, dementia-trained staff, and structured routines designed to reduce confusion and wandering.
What's the difference between assisted living and a nursing home in Pennsylvania?
Assisted living in Pennsylvania is a residential model focused on housing, hospitality, and help with daily activities. Nursing homes (skilled nursing facilities) provide 24/7 medical care from licensed nurses for residents with significant health needs, and are regulated more strictly under both state and federal CMS rules.
Does Pennsylvania Medicaid cover assisted living?
Pennsylvania Medicaid does not directly pay room-and-board for assisted living, but most states (including Pennsylvania) offer Home and Community-Based Services (HCBS) waivers that can offset the cost of care services delivered inside a licensed community. Eligibility, waitlists, and covered services vary — check directly with the state Medicaid agency.
What is assisted living?
Assisted living combines private or semi-private apartments with help on activities of daily living (meals, bathing, dressing, medication management) and a social calendar — for residents who need some support but do not need 24/7 medical care.
How many assisted living facilities are listed on this page?
This page features 458 assisted living facilities in Pennsylvania. Use the filters and comparison tools above to compare ratings, amenities, and pricing.
How do I choose the right assisted living facility in Pennsylvania?
Start by matching the level of care offered to the resident's current and anticipated needs, then compare licensing status, staff-to-resident ratios, recent inspection results, and pricing. Tour at least two or three communities in Pennsylvania, talk to current residents and families, and confirm what is included in the base rate versus billed as add-on services.
What should I look for when visiting assisted living facilities in Pennsylvania?
Pay attention to staff interactions with residents, cleanliness and odor, food quality at meal times, the activity calendar, and how questions about pricing and care plans are answered. Ask to see the most recent state inspection report, the move-out / level-of-care-change policy, and a sample monthly bill that lists every fee.



















