Located on Highland Road in Massena, New York, North Country Nursing & Rehabilitation Center is a 140-bed skilled nursing facility operated by Highland Nursing Home, Inc. under owner Blimie Perlstein. The home primarily serves residents recovering from surgery, illness, or injury who need short-term rehabilitation or ongoing skilled nursing care. Families can choose from Medicare, Medicaid, and private pay to cover care costs.
The facility has an occupancy rate of 96%. Residents stay an average of 180 days, which is a mix of post-acute rehabilitation patients and those receiving longer-term care. Registered nurses provide 54 minutes of care per resident each day, while total nursing care averages 3 hours and 34 minutes. Nurse aides contribute 2 hours and 21 minutes of daily care, and licensed practical or vocational nurses provide another 27 minutes. The staffing level supports the hands-on care residents need throughout the day.
Rehabilitation is a primary focus of the facility. There are specialized nursing rehabilitation programs, support for nutrition and exercise, and personalized wellness planning. The center also offers on-site dental care, beauty and barber services, and resident and family counseling. A resident council gives residents a voice in daily community matters.
State inspections have identified deficiencies related to health and life safety over the years. However, recent surveys reported no complaints. The facility has consistently corrected identified issues within 2 to 3 months of inspection. Families interested in the center can review detailed inspection reports through the state health department.
The neighborhood has a Walk Score of 74, making it very walkable. Regular visits are more convenient with nearby services and errands that family members can walk to.




















