Page 10 of Best Independent Living in Pennsylvania

Why trust this guide? Our editorial team analyzed 268 independent living communities in PA using PA Depts. of Human Services & Health data, inspection records, complaints, amenities, and facility-level details. How we rank independent living in PA
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Last updated
We analyzed These are the facilities in Pennsylvania our team has analyzed — not a count of every independent living provider in Pennsylvania.
268 homes
Other senior care options in Pennsylvania:
Avg Walk Score: 47/ 100The average Walk Score across facilities in Pennsylvania. A third-party neighborhood walkability score (0–100) measuring convenience and context, not healthcare quality. Individual facilities can vary widely from this average.
National Average: 50/ 100
Avg No. of Beds: 94The average licensed bed capacity across facilities in Pennsylvania. Individual facilities can vary widely from this average.
National Average: 90

Compare Independent Living around Pennsylvania

Info below is compiled from the PA Depts. of Human Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HC (Home Care): Professional care delivered in the person's own home, from companionship to skilled nursing. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Number of inspections triggered by complaints or allegations. Useful for spotting facilities that receive frequent complaint-driven scrutiny.
Share of inspections that resulted in citations, expressed as a percentage of total inspections in the window.
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Reported profit orientation for the operator or facility (e.g. for-profit vs nonprofit), as provided in state licensing or disclosure data.
Total daily staff count from Pennsylvania inspection/licensing data (headcount snapshot), when reported.
The total number of staff employed per resident. A number greater than or = to 1 is a positive care signal.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Vintage Knolls
IL
AL
Danville (Mahoning Township)
66
Facility 66
PA AVG 94
Rank #368 / 552
Yes
22
Facility 22
PA AVG 47
Rank #520 / 657
9 Justine Drive Operating Company LLC13
6
Facility 6
PA AVG 4
Rank #376 / 478
62%
Facility 62%
PA AVG 67.4%
Rank #176 / 478
34
Facility 34
PA AVG 63
Rank #211 / 478
2.6
Facility 2.6
PA AVG 5.1
Rank #133 / 478
For-Profit
62
Facility 62
PA AVG 76.9
Rank #209 / 357
1.07
87.9%
Facility 87.9%
PA AVG 69.7%
Rank #75 / 494
--
Country Meadows of Forks
IL
AL
MC
West Easton
90
Facility 90
PA AVG 94
Rank #250 / 552
Yes-Country Meadows Associates II LP14
3
Facility 3
PA AVG 4
Rank #242 / 478
57%
Facility 57%
PA AVG 67.4%
Rank #129 / 478
30
Facility 30
PA AVG 63
Rank #187 / 478
2.1
Facility 2.1
PA AVG 5.1
Rank #76 / 478
For-Profit
121
Facility 121
PA AVG 76.9
Rank #47 / 357
1.44
93.3%
Facility 93.3%
PA AVG 69.7%
Rank #41 / 494
--
Homestead Village
IL
AL
MC
NH
SNF
Lancaster (Rohrerstown)
100
Facility 100
PA AVG 94
Rank #202 / 552
Yes
16
Facility 16
PA AVG 47
Rank #558 / 657
Homestead Village Inc5
0
Facility 0
PA AVG 4
Rank #1 / 478
40%
Facility 40%
PA AVG 67.4%
Rank #31 / 478
6
Facility 6
PA AVG 63
Rank #19 / 478
1.2
Facility 1.2
PA AVG 5.1
Rank #24 / 478
Non-Profit--
57.0%
Facility 57.0%
PA AVG 69.7%
Rank #377 / 494
Private Rooms-
Bellingham at West Chester
IL
AL
MC
NH
SNF
West Chester
80
Facility 80
PA AVG 94
Rank #292 / 552
No
98
Facility 98
PA AVG 47
Rank #2 / 657
Lcs Bellingham Tenant LLC15
4
Facility 4
PA AVG 4
Rank #298 / 478
80%
Facility 80%
PA AVG 67.4%
Rank #358 / 478
218
Facility 218
PA AVG 63
Rank #455 / 478
14.5
Facility 14.5
PA AVG 5.1
Rank #456 / 478
For-Profit
73
Facility 73
PA AVG 76.9
Rank #174 / 357
1.43
70.0%
Facility 70.0%
PA AVG 69.7%
Rank #263 / 494
-A
Peter Becker Community
IL
HOS
MC
NH
PC
SNF
Floor Harleysville (Lower Salford Township)
68
Facility 68
PA AVG 94
Rank #357 / 552
No
48
Facility 48
PA AVG 47
Rank #303 / 657
Peter Becker Community8
0
Facility 0
PA AVG 4
Rank #1 / 478
75%
Facility 75%
PA AVG 67.4%
Rank #305 / 478
47
Facility 47
PA AVG 63
Rank #275 / 478
5.9
Facility 5.9
PA AVG 5.1
Rank #363 / 478
Non-Profit
79
Facility 79
PA AVG 76.9
Rank #161 / 357
1.32
85.3%
Facility 85.3%
PA AVG 69.7%
Rank #99 / 494
-A+
Cathedral Village
IL
AL
HOS
MC
NH
RC
SNF
Philadelphia (Roxborough)
50
Facility 50
PA AVG 94
Rank #440 / 552
Yes
69
Facility 69
PA AVG 47
Rank #149 / 657
Cathedral Village9
1
Facility 1
PA AVG 4
Rank #108 / 478
89%
Facility 89%
PA AVG 67.4%
Rank #435 / 478
31
Facility 31
PA AVG 63
Rank #193 / 478
3.4
Facility 3.4
PA AVG 5.1
Rank #203 / 478
Non-Profit
24
Facility 24
PA AVG 76.9
Rank #338 / 357
1.00
48.0%
Facility 48.0%
PA AVG 69.7%
Rank #435 / 494
--
Brethren Village – Village Manor
IL
AL
HC
MC
NH
SNF
Lititz
114
Facility 114
PA AVG 94
Rank #158 / 552
No
91
Facility 91
PA AVG 47
Rank #28 / 657
Brethren Village5
0
Facility 0
PA AVG 4
Rank #1 / 478
40%
Facility 40%
PA AVG 67.4%
Rank #31 / 478
11
Facility 11
PA AVG 63
Rank #49 / 478
2.2
Facility 2.2
PA AVG 5.1
Rank #89 / 478
Non-Profit--
64.9%
Facility 64.9%
PA AVG 69.7%
Rank #305 / 494
--
Fountain View at Logan Square
IL
MC
NH
RC
SNF
Philadelphia (Center City)
101
Facility 101
PA AVG 94
Rank #200 / 552
Yes
95
Facility 95
PA AVG 47
Rank #6 / 657
Logan Operator LLC7
3
Facility 3
PA AVG 4
Rank #242 / 478
86%
Facility 86%
PA AVG 67.4%
Rank #410 / 478
114
Facility 114
PA AVG 63
Rank #414 / 478
16.3
Facility 16.3
PA AVG 5.1
Rank #463 / 478
For-Profit
93
Facility 93
PA AVG 76.9
Rank #119 / 357
1.45
63.4%
Facility 63.4%
PA AVG 69.7%
Rank #316 / 494
Studio / 1 Bed / 2 Bed-
The Quadrangle
IL
MC
NH
SNF
Haverford (Havertown)
143
Facility 143
PA AVG 94
Rank #66 / 552
No-Sh Opco The Quadrangle LLC8
4
Facility 4
PA AVG 4
Rank #298 / 478
75%
Facility 75%
PA AVG 67.4%
Rank #305 / 478
41
Facility 41
PA AVG 63
Rank #246 / 478
5.1
Facility 5.1
PA AVG 5.1
Rank #321 / 478
For-Profit
115
Facility 115
PA AVG 76.9
Rank #57 / 357
1.34
60.1%
Facility 60.1%
PA AVG 69.7%
Rank #339 / 494
1 Bed / 2 Bed-
Loyalhanna Senior Suites and Personal Care
IL
AL
HOS
NH
RC
SNF
Latrobe
84
Facility 84
PA AVG 94
Rank #277 / 552
No
18
Facility 18
PA AVG 47
Rank #547 / 657
Loyalhanna Health Care Associates9
2
Facility 2
PA AVG 4
Rank #184 / 478
67%
Facility 67%
PA AVG 67.4%
Rank #214 / 478
33
Facility 33
PA AVG 63
Rank #201 / 478
3.7
Facility 3.7
PA AVG 5.1
Rank #219 / 478
For-Profit
56
Facility 56
PA AVG 76.9
Rank #234 / 357
1.44
46.4%
Facility 46.4%
PA AVG 69.7%
Rank #443 / 494
--

Rank badges are statewide: each community is ranked against every PA community we track that reports that metric, not just the 268 on this page.

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Overview of Vintage Knolls

Nestled in the heart of Danville, Pennsylvania, Vintage Knolls emerges as a distinctive senior living community, providing affordable residential care for seniors. Anchored by five core values—hospitality, stewardship, integrity, respect, and humor—Vintage Knolls cultivates a vibrant environment that emphasizes the holistic well-being of each resident. Dignity, privacy, comfort, and quality of life take precedence in this unique community.

Vintage Knolls’ Independent Living option empowers residents to maintain their independence while benefiting from on-site care staff for added peace of mind. From assistance with daily activities to support with laundry and housekeeping, residents can access various supportive services. With a dedicated staff, delightful cuisine, and contented residents, Vintage Knolls becomes more than just a residence—it’s a community where families value the meticulous selection process, personal referrals, and tours that ensure the best fit for their loved ones. Within the mansion-like building, residents forge new friendships, savor delicious meals, and relish in the unique and enriching lifestyle Vintage Knolls has to offer.

Contact Vintage Knolls

Overview of Country Meadows of Forks

Offering assisted living, personal care, and skilled nursing rehabilitation services, Country Meadows of Forks is a 90-bed community at Newlins Road West in Easton, Pennsylvania. It operates as a comprehensive option for residents needing varying levels of support, from daily assistance with personal care to post-acute rehabilitation after hospitalization or injury. Country Meadows Associates II, LP, runs the community that currently operates at 93 percent occupancy.

The setting spotlights rehabilitation and recovery. Residents can access rehabilitation services, restorative care programs, and skilled nursing support, with licensed nurses and certified nursing assistants on staff. The facility also delivers memory support services for occupants with cognitive concerns, so it’s suitable for an array of care needs in one community. Pricing is $4,365 monthly, which families can verify during their talks with admissions about specific room types and care plans. The home sits in a car-dependent location where almost all errands require a vehicle, so visiting family should plan on driving.

State inspections have been part of the facility’s oversight. Prior compliance work has centered on zones including resident equipment safety, medication management, and care documentation. Country Meadows of Forks demonstrated engagement with the regulatory process by responding to identified concerns with corrective actions.

An in-person visit by residents and families considering the community allows you to see the setting, ask about room options, staffing arrangements, and the daily rhythms that shape life there.

Contact Country Meadows of Forks

Overview of Homestead Village

Operated by Homestead Village Inc. under the ownership of Douglas Motter, Homestead Village is a 100-bed skilled nursing community located on Village Circle in Lancaster, Pennsylvania. The single-story community provides private rooms that promote comfort and privacy for older adults. With 57% occupancy and an average resident stay of 134 days, it serves individuals receiving both short-term rehabilitation and long-term nursing care.

Additionally, residents receive an average of 5 hours and 20 minutes of nursing care each day from registered nurses, licensed practical nurses, and nurse aides working together to provide comprehensive clinical support. Rehabilitation services, respite care, secure personal care, memory support, and wellness programs further address a wide range of recovery and long-term care needs.

The surrounding neighborhood is primarily car-dependent, making most errands and appointments easier to reach by vehicle. However, the community is well equipped to support residents’ daily living through its clinical services and therapeutic programs.

Furthermore, state inspections have consistently evaluated safety practices and documentation standards. Over time, the community has implemented accepted corrective action plans and maintained improvements in regulatory compliance, demonstrating an ongoing commitment to quality care and operational standards.

Contact Homestead Village

Overview of Bellingham at West Chester

Owned by Watermark Bre Investments, Bellingham at West Chester is a post-acute rehabilitation and nursing community at 1615 East Boot Road in West Chester, Pennsylvania. Found in a highly walkable area with a Walk Score of 98, the home operating under Lcs Bellingham Tenant Llc is close to nearby hospitals and medical services, convenient for residents and visiting families. The community caters to those recuperating from surgery or hospitalization, focusing on short-term rehabilitation and reflecting an average stay length of 32 days. The 80-bed home currently operates at a 70 percent occupancy rate.

Total nursing care averages 3 hours 43 minutes per resident day, providing consistent hands-on support alongside registered nurses and licensed practical nursing presence. Bellingham at West Chester accepts Medicare and private pay, creating ways for residents with different insurance coverage. Everyday life is supported by restaurant-style dining featuring chef-prepared meals, which many occupants find more engaging than typical facility food service. The community offers respite care and short-term stay choices for families seeking momentary placement during transition periods. Activities and programming highlight continued learning, physical fitness, and social connection, anchored by on-site amenities including a pool, exercise classes, a living room for gatherings, and a beauty and barber shop. Laundry services reduce the load on residents and families managing personal clothing needs. Operating for two years, the facility is relatively new to the community.

Since opening, the home has undergone state inspections that have marked administrative and operational areas for attention. These include staff training and certification, and documentation completeness. Such areas are worth asking about during a tour to learn how the facility manages ongoing improvements.

Contact Bellingham at West Chester

Peter Becker Community

800 Maple Avenue, 1St Floor, Harleysville, PA 19438
Overview of Peter Becker Community

Peter Becker Community is a nursing home in Pennsylvania with 68 beds, serving residents in short-term rehabilitation and long-term care. Donald Bryant owns it, and Peter Becker Community operates it. The home accepts Medicare and Medicaid from families who need to cover both acute post-hospital care and ongoing nursing support.

Residents usually stay for 72 days; the community accepts residents in transition as well as those seeking stable placement. The facility’s current occupancy is 85%.

Clinically, the home provides 4 hours of nurse staffing per resident each day, supported by registered nurses, licensed practical nurses, and certified nursing aides. The staffing structure is able to support general nursing and specialized rehabilitation services. Respite care is also available for seniors seeking short-term placement.

Residents’ daily lives at Peter Becker Community are mostly structured around residential living and personal care. There is an active calendar of community groups, fitness programs, and volunteer opportunities.

Chef-prepared meals are made from locally sourced ingredients and served across multiple dining venues. Residents can choose where and how they eat. The campus includes a Creative Arts & Craft Studio and Conference Center for activities and gatherings. For quiet reflection, there is the Chapel and the Pond-Side Labyrinth.

Other amenities are a pharmacy, a gift shop, and a thrift store. Residents and families can take the weekday shuttle and weekly shopping transportation, especially those without cars.

The location earned a score of 48 on the Walk Score scale. Some nearby services are within walking distance, but most trips require transportation. This is usually the situation in many nursing homes located in less-dense areas.

State inspections identified areas for improvement in several parts of the facility, but there were correction plans in places to address to issues.

Contact Peter Becker Community

Overview of Cathedral Village

Cathedral Village sits on East Cathedral Road in Philadelphia’s Roxborough neighborhood, part of Presbyterian Senior Living’s campus network. The 50-bed nursing unit is the clinical core of a larger continuing care community that also offers assisted living, independent living, memory care, home care, and respite stays. Jim Clancy serves as Executive Director. Chestnut Hill Hospital is 1.87 miles out, and the Walk Score of 69 puts the neighborhood in moderately walkable range.

Current occupancy in the nursing unit is 48%, with 24 of 50 beds filled and an average length of stay of 132 days. That puts Cathedral Village in mixed territory between short-stay rehab and longer-term placement.

Total nursing hours run 4 hours and 15 minutes per resident per day. Nurse aides carry 2 hours and 17 minutes of that; RNs and LPNs each contribute 41 minutes. The facility accepts Medicare and private pay.

The service line covers rehabilitation, personal care, transitional care, respite, end-of-life and comfort care, and an at-home services program for residents who move back into the community. On the amenity side, the campus includes an on-site Village College, an aquatic and fitness center, clay and fine arts studios, guest accommodations, and a beauty and barber salon. An active resident council is in place, and memory care is available on campus.

State inspections have tended to touch on areas including medication management, care planning and documentation, and dietary and food service.

For residents and families navigating a post-acute discharge, a longer-term nursing placement, or a move through multiple care levels without leaving campus, Cathedral Village offers that full continuum in northwest Philadelphia with staffing numbers that lean aide-forward and a service array that extends beyond the nursing unit.

Contact Cathedral Village

Overview of Brethren Village – Village Manor

Operated and owned by Brethren Village, Brethren Village – Village Manor is a skilled nursing home in Lititz, Pennsylvania. The home at 3001 Lititz Pike serves short-term rehabilitation residents and those needing ongoing nursing care. It takes Medicare, Medicaid, and private pay, providing flexible pathways for families to access care. With a 65 percent occupancy rate, the 114-bed home has available capacity and tends to serve residents for extended stays, averaging about 370 days.

Daily nursing care is central to the setting. Total nursing support averages 4 hours 50 minutes per resident day, with registered nurses providing an average of 43 minutes of direct care daily, alongside nurse aides and licensed practical nurses. This staffing mix supports the skilled care and rehabilitation focus. The community offers specialized services spanning short-term rehabilitation, respite care, and memory support care, along with personal care and skilled nursing. Therapy services exist on site, and residents can join aquatic programs and group exercise classes tailored to support strength and mobility. The community is well-situated in a highly walkable neighborhood, with a Walk Score of 91, making it convenient for family visits and access to nearby services. Occupants can access transportation services and concierge support for daily needs. The facility maintains security systems and offers more home care services for residents who may need extended support at home.

Over the inspection period, Pennsylvania Department of Health inspections have noted periodic concerns surrounding medication management, administrative procedures, and operational safeguards. Families considering Brethren Village – Village Manor will want to ask the staff directly how these areas are managed during a tour.

Contact Brethren Village – Village Manor

Fountain View at Logan Square

2 Franklin Town Blvd, Philadelphia, PA 19103
Overview of Fountain View at Logan Square

With its carefully curated offerings and exceptional attention to detail, Fountain View at Logan Square stands out as a true standout among senior living communities. Here, residents are treated to an array of living options, including independent living, personal care, memory care, and short-term rehabilitation care. The apartments themselves are a testament to sophistication and style, with tastefully appointed interiors that exude comfort and elegance. Whether residents prefer spacious floor plans or breathtaking views, Fountain View provides a living space that surpasses expectations.

From a club room adorned with a library and a stylish cocktail bar to a well-equipped computer center that keeps residents connected, there is no shortage of spaces designed for relaxation, enrichment, and socialization. For those seeking to maintain their physical well-being, the fitness center offers a range of options to stay active, while the spa and salon provide opportunities for indulgence and rejuvenation. The arts and craft studio invites residents to unleash their creativity and explore new artistic endeavors.

Contact Fountain View at Logan Square

Overview of The Quadrangle

The Quadrangle is an extraordinary retirement community enveloped by nature in Haverford, PA that offers skilled nursing and rehabilitation services to seniors. The scenic community features a wide range of floor plans ranging from one-bedroom to large two-bedroom rooms. Enjoy the beauty of nature and create fond memories with new people. The Quadrangle enables the residents to enjoy each other’s company through the 85 resident-run committees on different activities revolving around sports, leisure, and technology.

Learning never stops and the community fosters intergenerational relationships with seniors and local students. Here, residents get to experience incredible amenities including an indoor swimming pool and hydrotherapy pool, tennis court, greenhouse, art studio, auditorium, and many more. With the 74-acre community, residents can bathe in the beauty of nature and find solace.  

Contact The Quadrangle

Overview of Loyalhanna Senior Suites and Personal Care

Settled in Westmoreland County, Latrobe, PA, Loyalhanna Senior Suites and Personal Care is a welcoming senior living community that offers independent living, personal care, short-term rehab, and skilled nursing services. The community offers a wide range of services that allow residents to comfortably age in place, such as assistance with medication management, activities of daily living, engaging and coordination. Each accommodation is designed for accessibility and comfort and offers convenient access to an array of convenient amenities.

Weekly housekeeping, laundry and linen services are provided to free residents from mundane tasks so they can focus on enjoying the community activities and features. The community offers a salon, movie theater, and a game room for residents to enjoy, complemented with restaurant style dining featuring three nutritious meals daily. Here, residents are provided with all encompassing care services and plenty of opportunities for a vibrant and fulfilling way of living.

Contact Loyalhanna Senior Suites and Personal Care

Weighting overview

  • 35%
    Resident Experience
  • 25%
    Regulatory
  • 15%
    Visual Media
  • 10%
    Website
  • 10%
    Stability
  • 5%
    Environment
01

Resident & Family Experience 35%

The single largest share of every ranking. Aggregated review sentiment and volume from major platforms — the closest signal to real resident experience.

  • Includes
  • Review Sentiment
  • Review Volume
02

Regulatory & Safety Record 25%

State inspection records, citations, and complaint visits. We weight per-inspection rates more heavily than raw counts.

  • Includes
  • State Inspections
  • Citations/Inspection
  • % Inspections w/ Citations
  • Complaint Visits
  • Accreditations
  • BBB Rating
03

Visual Media & Transparency 15%

Communities that publish high-quality visuals give families a real preview. No photos or tours = a negative transparency signal.

  • Includes
  • Video Tours
  • Virtual Walkthroughs
  • Photo Quantity
  • Photo Quality
04

Website & Operator Transparency 10%

Site quality and whether the operator publishes basic accountability information — staff names, contact details, ownership.

  • Includes
  • Website Content
  • Mobile Usability
  • Staff Info Available
  • Owner Info Available
05

Community Stability 10%

Operational signals indicating whether a community is well-run and meeting demand.

  • Includes
  • Occupancy Rate
  • Bed Options
06

Environment & Pricing 5%

Walkability and pricing transparency. Walk Score is weighted higher for Independent Living than for Memory Care, where most residents do not leave unaccompanied.

  • Includes
  • Walk Score
  • Pricing Transparency
No paid rankings Communities cannot pay to influence placement.
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Frequently Asked Questions about Independent Living in Pennsylvania

What is independent living?

Independent living communities are residential settings for active older adults — typically with private apartments or cottages, shared amenities (dining, fitness, activities), and no built-in medical care.

How many independent living communities are listed on this page?

This page features 268 independent living communities in Pennsylvania. Use the filters and comparison tools above to compare ratings, amenities, and pricing.

How do I choose the right independent living community in Pennsylvania?

Start by matching the level of care offered to the resident's current and anticipated needs, then compare licensing status, staff-to-resident ratios, recent inspection results, and pricing. Tour at least two or three communities in Pennsylvania, talk to current residents and families, and confirm what is included in the base rate versus billed as add-on services.

What should I look for when visiting independent living communities in Pennsylvania?

Pay attention to staff interactions with residents, cleanliness and odor, food quality at meal times, the activity calendar, and how questions about pricing and care plans are answered. Ask to see the most recent state inspection report, the move-out / level-of-care-change policy, and a sample monthly bill that lists every fee.